Top 13 Call center supervisor Jobs in Coon Rapids, Mn

Admissions Manager
NorthStar Regional —Shakopee, MN
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
9d
Supervisor Contact Center
Allina Health System —Coon Rapids, MN
- $35.61 - $48.81 an hour
- 8 hour shift
- Marketing
- Mid-level
- Finance
- Disability insurance
- Health insurance
10d
Call Center Manager
COMMUNITY DENTAL CARE —Maplewood, MN
- $25 - $30 an hour
- Mid-level
- Leadership
- Communication skills
- Paid holidays
- Health insurance
11d
Call Center Manager, Residential Home Services
Standard Heating & Air Conditioning —Minneapolis, MN
- Full-time
- Mid-level
- Residential
- Supervising experience
- Free parking
- Tuition reimbursement
Quick Apply
11d
Assistant Manager Call Center
Budget Exteriors, Inc. —Minneapolis, MN
- $40,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- In-person
Quick Apply
22h
Operations Manager
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Brooklyn Center, MN
- $50,000 - $75,000 a year
- Extended hours
- Inventory management
- Public speaking
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
5h
Alarm Monitoring Supervisor I
Securitas Technology Corporation —Plymouth, MN
- $20 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid training
- Paid holidays
Quick Apply
Call Center Supervisor
Cedar Riverside People' —Minneapolis, MN
- $25 - $28 an hour
- Full-time
- Bilingual
- Mid-level
- Supervising experience
Quick Apply
DC Operations Manager - Outbound
O'Reilly Automotive Stores —Brooklyn Park, MN
- $83,708 - $125,562 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Contact Center Operations and Transformation Functional Manager
Deloitte —Minneapolis, MN
- $144,000 - $241,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Customer Experience and Service Transformation Advisory Senior Manager (Products)
Accenture —Minneapolis, MN
- $122,700 - $338,300 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid holidays
- Disability insurance
2d
Customer Experience & Service Transformation Advisory Manager
Accenture —Minneapolis, MN
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Office
- Paid holidays
- Disability insurance

More jobs to discover

Find similar jobs that you might be interested in.

Admissions Manager
NorthStar Regional —Shakopee, MN
Coordinate transportation resources for incoming admissions, eliminating barriers to entry for clients. As the Admissions Manager, you will play a vital role in…
$60,000 - $70,000 a year
Quick Apply
9d
Supervisor Contact Center
Allina Health System —Coon Rapids, MN
Reinforces use of all reference tools, SOPs, trained workflows, compliance and self-service tools. Bachelor's degree in business, marketing, finance,…
$35.61 - $48.81 an hour
10d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Shared Services Manager
Equitas Health, Inc. —Columbus, OH
Must have reliable transportation and valid driver’s license. The manager leads call center agents, referral specialists, prior authorization specialists, pre-…
$74,500 - $89,400 a year
Quick Apply
Leader, Knowledge, Training and Communications - Sr Mgr, Contact Center
KnitWell Group —Pataskala, OH
This role will oversee the design, planning, implementation, and review of training, knowledge, and communication programs, ensuring alignment with the strategy…
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for call center supervisor in coon rapids, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center supervisor jobs near coon rapids, mn

Customer Experience Manager jobs in Minneapolis, MN

Call Center Supervisor jobs in Minneapolis, MN

Management Consultant jobs in Minneapolis, MN

Call Center Manager jobs in Minneapolis, MN

Call Center Representative jobs in Minneapolis, MN

Operations Manager jobs in Brooklyn Park, MN

Medical Alert Call Center jobs in Middle River, MD

Call Center jobs in Montgomery, AL

Call Center Manager jobs in Scottsdale, AZ

Call Center Manager jobs in Alpharetta, GA

On Call jobs in Minneapolis, MN

Call Center Manager jobs in Chicago, IL

Call Center Manager jobs in Nevada

Safety Manager jobs in Chicago, IL

Customer Experience Manager jobs in Jacksonville, FL

Program Manager Healthcare jobs in Chicago, IL

Customer Experience Manager jobs in Little Rock, AR

Customer Experience Manager jobs in Jamaica Plain, MA

No Experience jobs in Panama City Beach, FL

Customer Experience Manager jobs in Pittsburgh, PA

Admissions Manager

NorthStar Regional -
Shakopee, MN

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Electronic health records (EHR) management
Team leadership
Patient management software
Performance Reporting
Data reporting
Metrics Reporting
Healthcare team management
Healthcare data reporting

Full Job Description

Admissions Manager Job Posting

Location: Fully Onsite - Corporate office in Shakopee, Minnesota

Reports to: Executive Vice President

Admissions Manager Overview: Join NorthStar Regional as an Admissions Manager and lead our dedicated Admissions Department in a fast-paced corporate call center environment. As the Admissions Manager, you will play a vital role in improving the lives of individuals by managing high-volume referral screenings, admissions scheduling, and client preparations for entry into our essential co-occurring mental health, substance use disorder, and withdrawal management programs.

Why NorthStar Regional? At NorthStar, we are committed to rebuilding lives and restoring every client to their best selves through high-quality, individualized treatment. If you're passionate about making a meaningful difference in the mental health and addiction recovery field, we want you on our team.

Success in this role is defined by maintaining strong census occupancy, reducing admission-to-intake turnaround time, and building a team that consistently delivers compassionate, client-centered care from the very first call.

Admissions Manager Key Responsibilities:

1. Leadership & Staff Development

Drive departmental excellence by cultivating a workplace culture rooted in our Mission, Vision, and Values .
Supervise, mentor, and motivate Admissions staff, ensuring they are prepared to meet and exceed performance targets.
Lead the recruitment and training process, fostering a high-performing team focused on client care.

2. Admissions Operations & Efficiency

Oversee daily admissions operations, including timely referral screenings, scheduling, and census management.
Develop and maintain efficient admissions tracking systems to optimize occupancy and client flow through the continuum of care.
Coordinate transportation resources for incoming admissions, eliminating barriers to entry for clients.

3. Process Improvement & Strategic Growth

Utilize data analysis and metrics to enhance departmental workflows, improving operational efficiency and service delivery.
Collaborate with organizational leaders on strategic initiatives to expand community impact and service offerings.

4. Building Relationships & Exceptional Service

Act as a liaison to cultivate strong relationships with referral sources, community partners, clients, and families.
Deliver exceptional customer service, ensuring every interaction aligns with our commitment to quality and compassion.
Collaborates with Marketing and Business Development teams on outreach initiatives, referral development, and community engagement efforts
Attends conferences, networking events, outreach activities, and community meetings as needed to support organizational growth and referral relationships

5. Compliance & Professional Standards

Maintain compliance with all regulatory requirements, including HIPAA and state-specific guidelines, while leading the admissions team in compliance training.
Uphold high ethical standards, ensuring professionalism and confidentiality in all client and staff interactions.

This description reflects the primary duties of the role and is not exhaustive. Responsibilities may evolve as NorthStar Regional grows and organizational needs change.

Admissions Manager Minimum Qualifications:

Bachelor’s Degree or equivalent experience required; preferred fields include business, healthcare, or behavioral health.
A minimum of 3 years of leadership experience within admissions, call center environments, or healthcare operations, preferably in behavioral health.
Proficiency in EHR systems and operational reporting tools with strong problem-solving abilities.
Excellent organizational, communication, and interpersonal skills that facilitate collaboration.

Admissions Manager Key Attributes:

Commitment to NSR’s core values of Respect, Accountability, Integrity, Spirituality, and Excellence (R.A.I.S.E.).
Flexibility to adapt to various scheduling needs and operational demands.
Must consent to DHS background study requirements and comply with our drug-free workplace policy.

Ready to Make a Difference? If you're excited about leveraging your skills and experience to impact the mental health and addiction recovery field, we want to hear from you! Apply today to join NorthStar Regional in transforming lives.

Admissions Manager Physical Requirements: The role may involve various physical demands, including sitting, standing, and occasional travel. This role is fully onsite and without a formal hybrid or remote option.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Do you have the minimum of 3 years' experience that this role requires?

Ability to Commute:

Shakopee, MN 55379 (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center supervisor jobs in coon rapids, mn

Admissions Manager

Supervisor Contact Center

Call Center Manager

Call Center Manager, Residential Home Services

Assistant Manager Call Center

Operations Manager

Alarm Monitoring Supervisor I

Call Center Supervisor

DC Operations Manager - Outbound

Contact Center Operations and Transformation Functional Manager

Customer Experience and Service Transformation Advisory Senior Manager (Products)

Customer Experience & Service Transformation Advisory Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center supervisor in coon rapids, mn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected