Top 1303 Supervisor contact Jobs in Coon Rapids, Mn

Supervisor Contact Center
Allina Health System —Coon Rapids, MN
- $35.61 - $48.81 an hour
- 8 hour shift
- Marketing
- Mid-level
- Finance
- Disability insurance
- Health insurance
13d
Licensed Clinical Supervisor (LPCC, LICSW, LMFT)
Mindful Therapy Group —Minneapolis, MN
- $69 - $124 an hour
- Contract
- Private practice
- LMFT
- Mid-level
- Flexible schedule
Quick Apply
3d
Senior Field Service Specialist (NETA)
Premier Power Maintenance —Roseville, MN
- $45 - $65 an hour
- Overtime
- Background check
- Military
- High school diploma or GED
Quick Apply
Maintenance Supervisor - UniFirst
UniFirst —Eagan, MN
- $90,000 - $100,000 a year
- Overtime
- Clean driving record
- Military
- English
- On-the-job training
Human Resources Manager
St Croix Linen —Saint Paul, MN
- From $83,000 a year
- Weekends as needed
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Full-time Senior Accountant
The Goodman Group —Chaska, MN
- $90,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- CPA
Quick Apply
Pre-Licensed Therapist / Clinical Trainee
Fraser —Coon Rapids, MN
- $65,000 - $67,000 a year
- Full-time
- Bilingual
- Clinic experience
- Outpatient experience
- Continuing education credits
- 403(b) matching
Quick Apply
Experienced Utility Locator Technician - OFFERING BONUSES
Olameter Corporation —Little Canada, MN
- $23 - $28 an hour
- Overtime
- Construction site
- Mid-level
- Driver's License
- Fuel card
- Disability insurance
Quick Apply
Senior Community Manager
The Community Builders —Saint Paul, MN
- $75,000 - $80,000 a year
- Weekends as needed
- 3 years
- Ability to lift 50 pounds
- Travel
- 403(b) matching
- Health savings account
Quick Apply
6d
Music Therapy - Hospice
Triniti Home Health and Hospice —Rogers, MN
- $30 - $33 an hour
- Part-time
- HIPAA
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
7d
Regional Supervisor
HISSHO INTERNATIONAL LLC —Minneapolis, MN
- Full-time
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
Shift Manager (Auntie Anne's Northtown Mall - Blaine, MN)
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Blaine, MN
- $17 - $18 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
Customer Service Support
J&B Group —Saint Michael, MN
- $20 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
11h
Massage Therapist
Triniti Home Health and Hospice —Rogers, MN
- $30 - $33 an hour
- Full-time
- Customer service
- HIPAA
- Driving
- Health insurance
- Dental insurance
Quick Apply
7d
CDL Class A Driver
Grupo Cosentino —Minneapolis, MN
- $28 - $30 an hour
- Full-time
- CDL B
- Clean driving record
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
14d
Class B Delivery Driver
Performance Foodservice —Rogers, MN
- From $24 an hour
- Full-time
- CDL B
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Health insurance
Class A CDL Delivery Driver
Performance Foodservice —Rogers, MN
- $34 an hour
- Full-time
- Pass drug screening
- CDL A
- Mid-level
- Employee stock purchase plan
- Health insurance
5h
Construction Supervisor
Great Day Improvements: A Family of Brands —Minneapolis, MN
- $55,000 - $65,000 a year
- Online Application
- Construction site
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Mental Health Practitioner Supervisor
Radias Health —Minneapolis, MN
- $57,000 - $60,000 a year
- Full-time
- Serving
- Adults
- Maintenance
- Free parking
- Wellness program
Quick Apply
Ops Supervisor - Station
FedEx —Rogers, MN
- $24.75 - $38.43 an hour
- Full-time
- Military
- Public speaking
- Mid-level
9h

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Supervisor Contact Center

Allina Health System -
Coon Rapids, MN

Apply Now

Job Details

Full-time
$35.61 - $48.81 an hour
13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Life insurance
Retirement plan

Qualifications

Employee onboarding
Staff supervision
Team member evaluation
Bachelor's degree in communications
Managing teams in a customer support role
Marketing
Bachelor's degree in finance
Coaching
Staff scheduling
Bachelor's degree in business
Team scheduling
Performance feedback (performance evaluation method)
Training material drafting
Metrics Reporting
Mid-level
Finance
Bachelor's degree in marketing
Team development
Hiring
Compliance monitoring
Employee attendance management
Quality control management
Team training
Quality compliance management
Call monitoring
Recruiting
Communications
New hire orientation
Business operations
Business requirements

Full Job Description

Location Address:

8880 Evergreen Blvd
Coon Rapids, MN 55433-6040

Date Posted:

July 21, 2026

Department:

16008774 Customer Experience Center HOS

Shift:

Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

Union Contract:

Non-Union-NCT

Weekend Rotation:

Occasional

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

Learn a little more about what makes our customer experience centers unique:

Meet our Care Team members: Customer Experience Center

8-hour day shifts with occasional evening and weekend coverage
Position will be based out of Coon Rapids but may float to the Allina Commons(2925 Chicago Ave Minneapolis, MN 55407) as needed
1.0 FTE (80 hours per two-week pay period)

Job Description:

Leads the daily operations for the Contact Center, including call monitoring, training, hiring, performance management and quality assurance. Provides exceptional customer service and resolves complex escalations from all consumers.

Principle Responsibilities

Daily operations
- Monitors call center performance using identified tools.
- Identifies and documents key performance criteria using business requirements documentation and project plans.
- Facilitates knowledge gathering for development of training material, quality measurements, and specialized reporting requirements.
- Recommends agent skill level, training requirements and other specialized needs.
- Estimates volume and work activities that drive cost and staffing requirements.
- Monitors queues.
- Internal and external team projects, committees and work groups.
- Special projects as assigned.
Supervision of employees
- Reviews service observations for agents that are calibrated and audited for performance.
- Coordinates with other supervisors to provide direction and client perspective.
- Reinforces use of all reference tools, SOPs, trained workflows, compliance and self-service tools.
- Provides call coaching, development and performance.
- Leads daily huddles.
- Hires and onboards of new employees.
- Trains, orients and maintains competencies for employees.
- Maintains scheduling, time off approval and timecard sign-off.
- Performance management of employee, including performance reviews.
Quality Monitoring and Problem Resolution
- Reinforces quality criteria that is measured for each program/service line.
- Queries systems for contact history, call recordings, work flow, etc.
- Reviews performance on call metrics and contact handling to insure compliance.
- Identifies problem areas and recommend solutions.
- Resolves escalated issues in a timely manner.

Required Qualifications

Associate's or Vocational degree and 2 years of related experience or

Preferred Qualifications

Bachelor's degree in business, marketing, finance, communications or related field

Physical Demands

Sedentary:
Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $35.61 to $48.81 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

Apply Now

Refine Your Search

supervisor contact jobs in coon rapids, mn

Supervisor Contact Center

Licensed Clinical Supervisor (LPCC, LICSW, LMFT)

Senior Field Service Specialist (NETA)

Maintenance Supervisor - UniFirst

Human Resources Manager

Full-time Senior Accountant

Pre-Licensed Therapist / Clinical Trainee

Experienced Utility Locator Technician - OFFERING BONUSES

Senior Community Manager

Music Therapy - Hospice

Regional Supervisor

Shift Manager (Auntie Anne's Northtown Mall - Blaine, MN)

Customer Service Support

Massage Therapist

CDL Class A Driver

Class B Delivery Driver

Class A CDL Delivery Driver

Construction Supervisor

Mental Health Practitioner Supervisor

Ops Supervisor - Station

I want to receive the latest job alert for supervisor contact in coon rapids, mn

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