Top 921 Customer experience analyst Jobs in Coppell, Tx

Analyst, Digital Analytics
American Airlines —Fort Worth, TX
- Azure
- Mid-level
- 3 years
- Health insurance
- Dental insurance
3d
Analyst/Sr Analyst, Operations Administration
American Airlines —Fort Worth, TX
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
18h
Business Partner Operations Analyst
American Airlines —Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
13d
DIGITAL OPERATIONS ANALYST
Sally Beauty Holdings —Plano, TX
- Hybrid work
- Salesforce
- Mid-level
- Office
- Store discount
- Paid holidays
Technical Analyst
Medical City Fort Worth —Fort Worth, TX
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Customer Insights Analyst
SquareTrade —Dallas, TX
- Full-time
- Hybrid work
- 3 years
- SQL
- Presentation skills
- Health savings account
- Dental insurance
Quick Apply
Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Payments Product Analyst
Bestow —Dallas, TX
- $98,500 - $116,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- SQL
- Dental insurance
- Paid time off
Analyst/Sr Analyst, Customer Experience Programs
American Airlines —Fort Worth, TX
- 3 years
- Bachelor's degree
- SharePoint
- Health insurance
- Dental insurance
5d
Senior Client Experience Analyst
Scorpion Enterprises, LLC —Addison, TX
- $110,000 - $120,000 a year
- Hybrid work
- Marketing
- 5 years
- Presentation skills
- Paid parental leave
- Health insurance
15h
Senior Guest Experience Analyst
Wingstop Restaurant Inc. —Dallas, TX
- Full-time
- 5 years
- Office
- Master's degree
- Paid parental leave
- AD&D insurance
Quick Apply
Analyst/Sr Analyst, People Analytics
American Airlines —Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
2d
Meditech Analyst
Vytwo Technologies Inc —Prosper, TX
- $60 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Work from home
Quick Apply
Business Analyst
The Phoenix Group —Flower Mound, TX
- Full-time
- Computer Science
- Mid-level
- SQL
Business Analyst
Life Science Logistics LLC —Dallas, TX
- Background check
- Pass drug screening
- Mid-level
Quick Apply
GIS Analyst - 911 Liaison - Technology Services
Denton County, TX —Denton, TX
- $63,593 - $73,768 a year
- Full-time
- Computer Science
- HIPAA
- Research
- Wellness program
- Paid holidays
HRIS Analyst
RailPros —Irving, TX
- Full-time
- Hybrid work
- System design
- Mid-level
- SQL
- Commuter assistance
- Health savings account
Quick Apply
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING 5k SIGN-ON BONUS
Methodist Health System —Dallas, TX
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING
Methodist Health System —Dallas, TX
- Full-time
- 5 years
- System design
- Project management

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Analyst, Digital Analytics

American Airlines -
Fort Worth, TX

Apply Now

Job Details

3 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

Performance dashboard reports
Dashboard development
Customer behavior analysis
Databricks
Data visualization software proficiency
Azure
Bachelor's degree in industrial engineering
Data analysis reporting
Business intelligence report generation
Dashboard creation support
Mid-level
3 years
Master's degree
Collaboration with product development teams
Analysis skills
Business intelligence tools
Bachelor's degree
Industrial Engineering
Requirements analysis
Customer website behavior analysis
OKRs
Organizational skills
Data-driven problem-solving
Website analysis
Business requirements
Research findings presentation
Master's degree in industrial engineering

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Digital Analytics Team within the Customer Experience Analytics organization.
The Digital Analytics and Reporting Team provides actionable insights through reporting, dashboard development, and data analysis. The team partners with business and technology stakeholders to measure performance, track key metrics and OKRs, identify opportunities for improvement, and deliver insights that support data-driven decision making.
This Analyst position will primarily be responsible for project-based assignments that require a mix of strong analytical skills, the aptitude to solve complex problems, and the ability to clearly and concisely present information. The position will require ownership, the ability to work well with minimal supervision, and the ability to prioritize and manage multiple projects simultaneously.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Build and maintain dashboards, recurring reports, and ad hoc analyses to support business and customer experience initiatives.
Assist in the monitoring of digital products and platforms through dashboards, scorecards, and alerts using tools such as Adobe Analytics, Azure, ADX, Databricks, and Quantum Metric.
Analyze data to identify trends, opportunities, and potential issues impacting customer experience and digital performance.
Support the measurement and tracking of key performance indicators (KPIs) and organizational objectives
Partner with product, technology, and business teams to gather reporting requirements and deliver actionable insights.
Work with data from multiple sources to develop a comprehensive understanding of customer behavior and digital engagement.
Assist in the development, enhancement, and maintenance of reporting solutions that support business needs.
Collaborate with Data Engineering and technology teams to resolve data issues and support enhancements to analytics capabilities.

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s Degree in Business Analytics, Industrial Engineering, or similar fields preferred
3 year of work experience in an analytical field such as Business, Engineering, Mathematics, Economics, Revenue Management, Network Planning, Sales Strategy, Customer Insights, Marketing, or Masters degree in related field
Experience using digital analytics tools like adobe analytics, google analytics or Quantum Metric

Preferred Qualifications – Education & Prior Job Experience

Master’s degree in Business Analytics, Industrial Engineering or similar fields
Working Knowledge of visualization tools like PowerBI or Tableau is preferred

Skills, Licenses, and Certifications

Ability to synthesize complex data from a variety of sources into a succinct format and concisely present findings to executive level audience
Extremely organized and detail-oriented, with the ability to manage multiple projects and quickly react to changing business needs while meeting firm deadlines
Able to translate and communicate technical findings to business stakeholders

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

customer experience analyst jobs in coppell, tx

Analyst, Digital Analytics

Analyst/Sr Analyst, Operations Administration

Business Partner Operations Analyst

DIGITAL OPERATIONS ANALYST

Technical Analyst

Customer Insights Analyst

Data Analyst

Payments Product Analyst

Analyst/Sr Analyst, Customer Experience Programs

Senior Client Experience Analyst

Senior Guest Experience Analyst

Analyst/Sr Analyst, People Analytics

Meditech Analyst

Business Analyst

Business Analyst

GIS Analyst - 911 Liaison - Technology Services

HRIS Analyst

Service Desk Analyst

SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING 5k SIGN-ON BONUS

SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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