Top 834 Shipping supervisor Jobs in Coral Springs Fl

Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
RN Supervisor 3pm - 11pm
Ft Lauderdale Health and Rehabilitation —Fort Lauderdale, FL
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Paid time off
Quick Apply
Pool Nursing House Supervisor, Nursing Resource Services. Bethesda West, Per Diem,8P-8:30A
Baptist Health South Florida —Boynton Beach, FL
- $50 an hour
- Per diem
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Patient Care Nurse Supervisor, Clinical Decision Unit, $20,000 Bonus
Baptist Health South Florida —Boca Raton, FL
- $46.02 - $61.21 an hour
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Trim Crew Supervisor
Complete Property Maintenance, Inc. —Delray Beach, FL
- $17 - $22 an hour
- Full-time
- Spanish
- Mid-level
- Driver's License
Quick Apply
10d
Production Supervisor
PSG —Boca Raton, FL
- Online Application
- Microsoft Excel
- ERP systems
- Mid-level
- Paid jury duty
- Commuter assistance
Warehouse Supervisor - Night Shift
Edward Don & Company —Miramar, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sanitation
4h
Front Desk Supervisor
ChenMed —Plantation, FL
- $20.20 - $28.83 an hour
- Full-time
- Microsoft Outlook
- OSHA
- BLS Certification
- Opportunities for advancement
Part Time Shift Supervisor in Costco
CDS (Club Demonstration Services) —Pembroke Pines, FL
- $17.50 an hour
- Part-time
- Serving
- 18 years or older
- No experience needed
- Health insurance
- Dental insurance
Women's Imaging Supervisor - FT - Evenings - $15K Sign on Bonus - MRHS
Memorial Healthcare System —Hollywood, FL
- Full-time
- Inventory control
- BLS Certification
- Mid-level
1d
HVAC Technical Supervisor
Advanced Air Systems —Fort Lauderdale, FL
- $75,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Moving Dispatcher
American Van Lines —Pompano Beach, FL
- $19 an hour
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
MRI Technologist Supervisor - FT - Days - $20K Sign on Bonus - MHM
Memorial Healthcare System —Miramar, FL
- Full-time
- BLS Certification
- 3 years
- Patient care
Patient Care Nurse Supervisor, Medical Telemetry 8th Floor, $20,000 Bonus
Baptist Health South Florida —Boca Raton, FL
- $46.02 - $61.21 an hour
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Supervisor CT Services, Imaging CT Scan, FT,8A-4:30P
Baptist Health South Florida —Boca Raton, FL
- $88,478.97 - $115,022.66 a year
- Full-time
- Management
- BLS Certification
- Mid-level
- Wellness program
- Health insurance
14d
HVAC Supervisor
Phixser Solutions LLC —Miami Lakes, FL
- $52,000 - $70,000 a year
- Full-time
- Spanish
- Clean driving record
- English
- Paid time off
Quick Apply
8d
Imaging Services Supervisor - FT - Flex - $20K Sign on Bonus - MHP
Memorial Healthcare System —Pembroke Pines, FL
- Full-time
- BLS Certification
- Mid-level
- 3 years
9d
Construction Supervisor shell work
Miami First Remodeling —Oakland Park, FL
- $1,250 a week
- Full-time
- Spanish
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Experienced Multi Family Maintenance Supervisor
Sharp Management —Plantation, FL
- $28 - $35 an hour
- Full-time
- Spanish
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
RN Nursing Supervisor (DD population)
United Cerebral Palsy of Miami, Inc. —Miami, FL
- $80,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- RN License
- Health savings account
- Paid holidays
Quick Apply

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shipping supervisor jobs near coral springs fl

Remote Contact Center Supervisor

Hotwire Communications, LTD -
Fort Lauderdale, FL

Quick Apply

Job Details

Qualifications

Staff supervision
Managing teams in a customer support role
Telecommunication
Call center management
Team motivation (leadership skill)

Full Job Description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.

RESPONSIBILITIES:

Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
Monitor team members email and department communication to ensure proper feedback is provided as necessary.
Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
Partner with management to identify areas of opportunity to improve the customer experience
Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
Act as management escalation point for escalated calls
Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
Keep abreast of new company products, services and procedures to ensure thorough team communication.
Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
Work with management on Customer Contact Center initiatives.
Appropriately escalate customer dissatisfaction with call center leadership team.
Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

Demonstrated ability and experience in providing leadership and motivation
Working knowledge of Call Centers concepts, practices and procedures
Knowledge of cable and telecommunications products and services
At least 2 years’ experience in call center and customer service center role
At least one year of AMDOCS experience strongly preferred
Superior customer service delivery skills
Focused, driven to achieve
Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

shipping supervisor jobs in coral springs fl

Remote Contact Center Supervisor

RN Supervisor 3pm - 11pm

Pool Nursing House Supervisor, Nursing Resource Services. Bethesda West, Per Diem,8P-8:30A

Patient Care Nurse Supervisor, Clinical Decision Unit, $20,000 Bonus

Trim Crew Supervisor

Production Supervisor

Warehouse Supervisor - Night Shift

Front Desk Supervisor

Part Time Shift Supervisor in Costco

Women's Imaging Supervisor - FT - Evenings - $15K Sign on Bonus - MRHS

HVAC Technical Supervisor

Moving Dispatcher

MRI Technologist Supervisor - FT - Days - $20K Sign on Bonus - MHM

Patient Care Nurse Supervisor, Medical Telemetry 8th Floor, $20,000 Bonus

Supervisor CT Services, Imaging CT Scan, FT,8A-4:30P

HVAC Supervisor

Imaging Services Supervisor - FT - Flex - $20K Sign on Bonus - MHP

Construction Supervisor shell work

Experienced Multi Family Maintenance Supervisor

RN Nursing Supervisor (DD population)

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