Top 33 Customer service lead Jobs in Coraopolis, Pa

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)
CVS Health —Monroeville, PA
- $18.50 - $35.29 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Customer Success Team Lead
ANGLR —Pittsburgh, PA
- Mid-level
- Accounting
- 2 years
Lead Patient Care Coordinator (590077)
Pantherx Specialty LLC —Pittsburgh, PA
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Team Lead - Medicare Sales Support (Hybrid)- Pittsburgh, PA
UPMC —Pittsburgh, PA
- $22.52 - $37.40 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
Junior Team Lead - Full Time Opportunity
Northgate Collective —Bethel Park, PA
- $900 - $1,500 a week
- Full-time
- No experience needed
- High school diploma or GED
- In-person
Quick Apply
8d
Front Desk Lead
Homewood Suites Pittsburgh Downtown —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
14d
Lead Customer Service Associate - US
Eco Global —Pittsburgh, PA
- Full-time
- Spanish
- 5 years
- English
Quick Apply
12d
Midstream Lead Oil & Gas Field Service Specialist
Solstice Consulting Group —Pittsburgh, PA
- $45 - $55 an hour
- Full-time
- Up to 50% travel
- 8 years
- Supervising experience
5d
Senior Specialist, Client Processing Team Lead
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- 5 years
- Office
- Finance
Lead Customer Service Associate
Par Mar Stores —Coraopolis, PA
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Guest Service Leader
Coen Markets, LLC —Oakdale, PA
- $17 an hour
- Full-time
- Merchandising
- Maintenance
- Food service experience
- Tuition reimbursement
- Employee assistance program
Lead Technical Service Representative
LATICRETE International, Inc. —Cranberry Township, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
3d
Lead Customer Service Representative
Circle K —Cranberry Township, PA
- $18.50 - $20.00 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Basic math
Wellness Center Lead – Consultative Sales & Client Coaching
BeBalanced Natural Hormone Weight Loss —Canonsburg, PA
- $60,000 - $80,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Pittsburgh, PA
- 5 years
- Research
- Travel
Project Director - DE Highway Client Service Leader
HNTB Corporation —Pittsburgh, PA
- Full-time
- Master's degree
- Bachelor's degree
- Mentoring

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Client Services Representative
Birgo —Pittsburgh, PA
Conduct initial screening calls with prospective investors using an established call script and qualification framework; document outcomes and escalate…
$50,000 - $60,000 a year
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Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Youngstown, OH
Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.
From $16 an hour
Quick Apply
6d

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MUST have a Property & Casualty license. Strong understanding of Personal Lines coverages and service processes. Deliver an Exceptional Client Experience.
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battleface —Columbus, OH
Travel insurance, property and casualty, or accident and health licensing. You’ll help move our global operations forward by delivering an exceptional customer…
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Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)

CVS Health -
Monroeville, PA

Apply Now

Job Details

Full-time
$18.50 - $35.29 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Emotional support for patients
Emotional safety support

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Inbound Patient Account Services Team Lead advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health. In this role, the Team Lead will support various operational processes including but not limited to: training initiatives, providing a high level of customer service, resolving patient billing questions, and analyzing/reporting potential department performance trends to Leadership for review.

Key Responsibilities of the Inbound Patient Account Services Team Lead:

Foster a collaborative environment by acting as key subject matter expert on complex inquiry resolution.
Partner with leadership and other business teams to develop new and keep current training material relevant to current business processes and standard operating procedures (SOPs).
Facilitate/Conduct new hire and on-going training initiatives.
Analyze & Report on department performance trends and coaching opportunities.
Manage daily call-center focused metrics including but not limited to: Adherence, Handle Time, Quality, and Call Queue Monitoring.
Provide call quality feedback to support skill development, improve call quality and reinforce best practices.
Provide added business support based on phone call & escalation volumes.
Foster collaboration across other business units with Specialty Revenue Cycle and Operations.

Required Qualifications

18+ months of experience in a Specialty Pharmacy, Customer Service, Revenue Cycle or similar role.
Effective written and verbal customer service skills.
Exceptional Time Management skills, ability to multi-task and meet deadlines.
Excellent communication, organizational, problem solving and interpersonal skills.
Ability to work independently and on a team.
Ability to offer emotional support and empathy.
Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
Flexibility with work schedule to meet business needs, 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday).
Must reside within a one-hour commute of the Monroeville, PA office.

Preferred Qualifications

Ability to work in team and coordinate work efforts.
Experience with call center reporting and performance metrics.
Customer service in a healthcare environment.
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail in a fast paced environment.

Education

H.S. Diploma or equivalent; undergraduate degree in business management or other related preferred

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer service lead jobs in coraopolis, pa

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)

Customer Success Team Lead

Lead Patient Care Coordinator (590077)

Team Lead - Medicare Sales Support (Hybrid)- Pittsburgh, PA

Junior Team Lead - Full Time Opportunity

Front Desk Lead

Lead Customer Service Associate - US

Midstream Lead Oil & Gas Field Service Specialist

Senior Specialist, Client Processing Team Lead

Lead Customer Service Associate

Guest Service Leader

Lead Technical Service Representative

Lead Customer Service Representative

Wellness Center Lead – Consultative Sales & Client Coaching

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Project Director - DE Highway Client Service Leader

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Position Summary

Key Responsibilities of the Inbound Patient Account Services Team Lead:

Required Qualifications

Preferred Qualifications

Education

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