Top 5 Desk technician Jobs in Cordova, Tn

IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Memphis, TN
- $45,000 - $47,840 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
1d
College Work Study Program (Help Desk Technician)
Southwest Tennessee Community College —Memphis, TN
- Part-time
- Microsoft Word
- Microsoft Outlook
- University

More jobs to discover

Find similar jobs that you might be interested in.

Desktop Support Technician
Ovation Workplace Services Inc —Memphis, TN
Related field; OR an equivalent combination of education, training, and directly related. Related field; OR an equivalent combination of education, training,…
$45,000 - $47,840 a year
Quick Apply
1d
IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
1–2 years of technical support, help desk, or desktop support experience. This on-site role is responsible for troubleshooting and resolving technical issues…
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
10d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desk technician in cordova, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk technician jobs near cordova, tn

Helpdesk Technician jobs in Memphis, TN

Desktop Support Technician jobs in Memphis, TN

IT Support jobs in Olive Branch, MS

Sterile Processing Technician jobs in Stamford, CT

Rush Hospital Patient Care Technician jobs in Chicago, IL

Helpdesk Technician jobs in Laredo, TX

Helpdesk Technician jobs in Kaneohe, HI

Helpdesk Technician jobs in Concord, NH

School Based Behavior Technician jobs in Charlotte, NC

Helpdesk Technician jobs in Whitestone, NY

Desktop Support Technician jobs in Baltimore, MD

Desktop Support Technician jobs in Orange, CA

Appliance Repair Technician jobs in Houston, TX

Family Support Specialist jobs in Indianapolis, IN

Desktop Support Technician jobs in Cleveland, OH

Desktop Support Technician jobs in Reno, NV

It Support jobs in Portland, OR

Product Support Specialist jobs in Atlanta, GA

Chat Support jobs in South Carolina

It Support jobs in Yonkers, NY

IT Support Technician 1

Morris & Dickson Co. -
Olive Branch, MS

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Moving
Windows
Computer hardware
Desktop (troubleshooting support)
IP networking

Full Job Description

Morris & Dickson Co. is a leading pharmaceutical distribution company with a longstanding commitment to excellence in service and reliability. With more than 180 years of service, we combine the stability of a legacy business with the energy of a rapidly growing organization. As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day.

About the Role

As a Tier 1 Hardware & Software Support Technician, you will serve as the first line of support for end users across our Shreveport campus. This on-site role is responsible for troubleshooting and resolving technical issues related to Windows PCs, basic networking, mobile devices, and core business applications. You will work closely with our IT team to ensure a seamless technology experience for employees and contribute to maintaining an efficient, secure, and reliable computing environment.

What You’ll Do

Provide first-level technical support for hardware, software, and peripheral issues.
Troubleshoot Windows PC performance, connectivity, and configuration problems.
Assist with workstation setup, imaging, deployment, and maintenance.
Support users with Office 365 applications, email, Teams, and collaboration tools.
Escalate complex issues to Tier 2/3 support as necessary while maintaining ownership of the ticket lifecycle.
Document issues, resolutions, and processes in the ticketing system.
Perform basic troubleshooting on network connectivity (wired and wireless).
Support mobile devices, printers, and common enterprise applications.
Maintain high customer service standards in all interactions with end users.
Assist with hardware inventory, equipment moves, and asset tracking.

What Success Looks Like

Employees receive timely, friendly, and reliable support that keeps them productive and confident in their technology.
Issues are resolved efficiently or escalated appropriately, with clear ownership from intake through resolution.
You embody M&D’s values in how you show up and support the team

What You’ll Need to Succeed

1–2 years of technical support, help desk, or desktop support experience.
Strong understanding of Windows 10/11 operating systems.
Basic knowledge of networking concepts (DNS, DHCP, IP addressing).
Familiarity with hardware components and PC troubleshooting techniques.
Excellent communication and customer service skills.
Ability to lift and move equipment (up to 40 lbs) as needed.

Desired Attributes

Strong problem-solving mindset and attention to detail.
Ability to work independently and as part of a collaborative IT team.
Eagerness to learn new technologies and processes.
Positive attitude with a customer-first approach.

Comprehensive Benefits

Medical, Dental, and Vision Insurance
HRA, HSA, and FSA reimbursement accounts
Basic & Voluntary Life Insurance
Short & Long-term Disability Insurance
Paid Time Off
Paid Holidays
Fitness Program Reimbursement
Employee Assistance Program
401K Savings Plan with a company match

Why Join Us

At M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.

Quick Apply

Refine Your Search

desk technician jobs in cordova, tn

IT Support Technician 1

Desktop Support Technician

College Work Study Program (Help Desk Technician)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desk technician in cordova, tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected