Top 41 Sewer Jobs in Cordova, Tn

Customer Service Specialist
City of Germantown —Germantown, TN
- $41,662.40 - $46,280.00 a year
- Full-time
- English
- Research
- Office
8d
Construction Field Inspector
Stantec —Memphis, TN
- Weekends as needed
- Clean driving record
- Civil engineering
- Construction site
- Wellness program
- Health savings account
14d
Plumber
Prodigy Plumbing LLC —Brighton, TN
- $25 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Fuel card
- Health insurance
Quick Apply
Commercial Plumber
Elge Plumbing —Memphis, TN
- $38 - $45 an hour
- Full-time
- Background check
- Construction site
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Apprentice Plumber (ID# 662)
Volarify —Memphis, TN
- $16 - $23 an hour
- Full-time
- Clean driving record
- Customer service
- Residential
- Paid training
- Paid holidays
Quick Apply
Staff Engineer (JN26-57DE)
Town of Collierville —Collierville, TN
- $53,102 - $69,033 a year
- Full-time
- Construction site
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
8d
Public Works/Streets -Tractor Operator
City of Southaven —Southaven, MS
- Basic math
- Pass drug screening
- English
Plumber
Tim Ferguson Plumbing Air and Electric —Memphis, TN
- $58,000 - $70,000 a year
- 8 hour shift
- Writing skills
- Mid-level
- Residential
- Health insurance
- Dental insurance
BUILDING MAINTENANCE WORKER 1 - 08042026- 79914
Tourist Development —Memphis, TN
- $2,896 a month
- Full-time
- Customer service
- Sanitation
- Driver's License
9d
Stationary Engineer I
City of Memphis —Memphis, TN
- $62,962.12 a year
- Full-time
- Mid-level
- Driving
6d
Trinity Lakes Apartments Maintenance Technician Certified
CLK Properties @ Trinity Lakes —Cordova, TN
- 8 hour shift
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Plumber-Building and Grounds Technician
Mid-South Transportation Management, Inc. —Memphis, TN
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
Plumbing Service Tech
ARS-Rescue Rooter —Cordova, TN
- From $90,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Health savings account
- Paid holidays
Quick Apply
6d
Facilities Supervisor
Kruger Products —Memphis, TN
- Full-time
- Carpentry
- Writing skills
- Analysis skills
Project Director - Water/Wastewater
Black & Veatch Family of Companies —Memphis, TN
- Full-time
- Background check
- Construction site
- Pass drug screening
- Wellness program
- AD&D insurance
Drainage Engineer I
Parsons —Memphis, TN
- $63,600 - $111,300 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Wellness program
- Paid holidays
Civil Construction Pipe Layer
Pro Site Construction LLC —Memphis, TN
- Full-time
- In person
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Vision insurance
Quick Apply
Facilities Maintenance Technician
AMERICAN REPAIR MAINTENANCE LLC —Memphis, TN
- $25 - $30 an hour
- Weekends as needed
- 7 years
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Plumbing Install Technician- Dig Operator
Hiller Plumbing, Heating, Cooling & Electrical —Memphis, TN
- $22 - $30 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
12d
Experienced Civil Construction Pipe Foreman
Pro Site Construction LLC —Memphis, TN
- Full-time
- Construction site
- 5 years
- CDL
Quick Apply

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sewer jobs near cordova, tn

Customer Service Specialist

City of Germantown -
Germantown, TN

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Job Details

Full-time
$41,662.40 - $46,280.00 a year
8 days ago

Qualifications

Computer operation
Phone communication
Employee relationship building
Research
Desktop applications
Typing
Productivity software

Full Job Description

The City of Germantown is an Equal Opportunity Employer committed to an alcohol/drug-free workplace and to providing equal opportunities regardless of race, sex, color, religion, national origin, age or disability.

ORGANIZATIONAL ACCOUNTABILITY:
City of Germantown public servants exist, first and foremost, to protect and enhance the quality of life of those we serve; every position on the Germantown team has a shared responsibility and accountability to fulfill this purpose. Through the constant alignment of individual actions, behaviors and performance with our organization’s values system, Germantown public servants demonstrate a steadfast commitment to our greater mission of Excellence. Every day. The expectation for senior leaders is to model The Germantown Way at all times for those they influence and interact with daily.

Description

GENERAL DEFINITION OF WORK:

Under general supervision, serve as first point of contact to resolve non-emergency customer issues that are received through the Public Works Department. Receive and process customer requests for information or service that can be reported by phone, in person, or electronically. Maintain professional demeanor with customers providing all services with courtesy and patience, including gathering information, creating work orders, dispatching work to specific divisions, responding to routine questions, and contacting customers to ensure that work was completed satisfactorily.

ORGANIZATIONAL ACCOUNTABILITY:

City of Germantown public servants exist, first and foremost, to protect and enhance the quality of life of those we serve; every position on the Germantown team has a shared responsibility and accountability to fulfill this purpose. Through the constant alignment of individual actions, behaviors and performance with our organization’s values system, Germantown public servants demonstrate a steadfast commitment to our greater mission of Excellence. Every day. As a mission-driven, values-centered organization, the expectation of senior leaders is to model ‘The Germantown Way’ at all times for those they influence and interact with daily.

Examples of Duties

ESSENTIAL JOB FUNCTIONS:

Greet customers or assist via telephone, in person, email or online with inquiries or problems related to city services and procedures by asking probing questions and navigating various computer applications to process requests. Answer incoming requests in a friendly manner, presenting a professional and courteous demeanor to customers and departmental representatives.
Operate computer and telecommunication equipment; enter customer information received into the customer service system; create work orders; and direct requests to the appropriate department or agency for further action.
Act as liaison between the customer and other city departments by providing information, work order processing, response and follow up support.
Conduct research using a variety of city resources to provide accurate and timely information in response to customer requests, inquiries or problems; give out information of a routine nature and refer more complex inquiries to other sources as required.
Forward service requests for city services to the correct department. Perform follow-up on action taken to ensure that all concerns are satisfactorily resolved; escalate requests if required action is past due; and update system appropriately according to status or resolution.
Generate system reports, and other documentation associated with city work order operations; maintain, forward, distribute and/or take other action as appropriate. Provide city departments with detailed reports that include information such as response time, action taken, and other data that can assist them in better deploying resources and to make the delivery of city services more efficient.
Perform various customer service duties for walk-in customers. Handle responsibilities related to dispensing city forms; and disseminating information regarding city events.
Maintain working knowledge of all policies regarding the activities required for all Public Works day-to-day operations. Must be familiar with all city departments’ times of operations, services performed, after hour procedures and contact persons for specific functions.
Must maintain specific knowledge of related computer software required to perform any role, function or task required for day-today operations relating to issuance of work orders and and/or information requests.
In a supportive role respond to water, sewer, stormwater, or sanitation billing related customer inquiries.
May be asked to organize, coordinate, and handle support duties for special events and participate in special projects and committees.
Utilize computer programs including Google, Word, Excel, and PowerPoint to produce working documents and databases to support the Public Works Department. Assist field and other staff with computer needs and provide technical assistance as needed.
Ability to multitask and operate in a fast paced environment.

OTHER JOB FUNCTIONS:

Performs related tasks as required.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of City services, policies and procedures to respond to citizen inquiries and complaints
Knowledge of customer service standards and practices used in customer service oriented environments or call centers
Skill in the use of personal computers and associated programs and applications necessary for successful job performance
Skill in entering data and navigating multiple computer applications while speaking on the telephone
Ability to demonstrate daily service interactions that are aligned with the “Excellence Every Day” service standards
Ability to use prescribed telephone etiquette and follow customer service procedures; must be courteous and patient with citizens and employees and committed to quality performance and excellent customer service
Ability to show friendliness, courtesy, tact, cooperation, concern and politeness to others and relate well to different people from varied backgrounds and different situations sometimes under stressful conditions
Ability to maintain good interpersonal relationships with staff, co-workers, managers and citizens
Ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice
Ability to record and deliver information, to explain procedures, and to follow verbal and written instructions
Ability to work independently

Requirements

EDUCATION AND EXPERIENCE: High school degree and three years experience in communications, call center and/or customer service operations; or any combination of education, training, and experience providing the knowledge, skills, and abilities necessary to perform essential job functions

WORKING CONDITIONS: Work takes place in a clerical, office setting. Regularly required to talk and hear. May be required to sit for extended periods of time with headsets on while monitoring computer screen and typing information into the computer using a keyboard.

Information about employee benefits can be found on our website at: http://www.germantown-tn.gov/employment

Apply Now

Refine Your Search

sewer jobs in cordova, tn

Customer Service Specialist

Construction Field Inspector

Plumber

Commercial Plumber

Apprentice Plumber (ID# 662)

Staff Engineer (JN26-57DE)

Public Works/Streets -Tractor Operator

Plumber

BUILDING MAINTENANCE WORKER 1 - 08042026- 79914

Stationary Engineer I

Trinity Lakes Apartments Maintenance Technician Certified

Plumber-Building and Grounds Technician

Plumbing Service Tech

Facilities Supervisor

Project Director - Water/Wastewater

Drainage Engineer I

Civil Construction Pipe Layer

Facilities Maintenance Technician

Plumbing Install Technician- Dig Operator

Experienced Civil Construction Pipe Foreman

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