Top 191 Liaison Jobs in Core, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Educator
TSP (A Syneos Health Company) —Morgantown, WV
- $185,000 - $190,000 a year
- Bilingual
- Up to 50% travel
- HIPAA
- Paid parental leave
- Health savings account
13d
Physical Therapist - Neuro Rehab (Senior PT)
Nealy Pierce —Morgantown, WV
- $81,250.34 - $128,534.62 a year
- Full-time
- Acute care
- Physical & Rehabilitation Medicine
- Inpatient
- Continuing education credits
- Relocation assistance
Quick Apply
Environmental Services Department Manager
Healthcare Services Group, Inc. —Grafton, WV
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
7d
Patient Family Liaison
WVUH West Virginia University Hospitals —Morgantown, WV
- Part-time
- Computer literacy
- Writing skills
- BLS Certification
5d
Office Manager
Pressley Ridge —Morgantown, WV
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Temporary (Hybrid) Community Data Liaison - Health Affairs Institute
West Virginia University —Morgantown, WV
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
Business Operations Coordinator
American Red Cross —Morgantown, WV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Assistant Director - Meredith Center for Career Services and Professional Development (CSPD) and Student Services and Engagement, College of Law
West Virginia University —Morgantown, WV
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Office Administrator - Talent and Culture
West Virginia University —Morgantown, WV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
12d
Office Supervisor
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Mid-level
- Office
- Administrative experience
Dispatcher
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Hospital
- Ability to walk for extended periods
- High school diploma or GED
(Remote) Business Analyst - Information Technology Services
West Virginia University —Morgantown, WV
- Full-time
- Remote
- Microsoft Word
- Mid-level
- 4 years
- Paid holidays
- Health insurance
1d
Provider Rel Liaison
Uniontown Hospital —Uniontown, PA
- Full-time
- Classroom
- Word processing
- Medical office experience
Recruiting Sales Manager Salaried (RSM)
WoodmenLife —Morgantown, WV
- $60,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Life insurance
Quick Apply
6d
Director of Ticket Operations - Athletics
West Virginia University —Morgantown, WV
- Extended hours
- English
- Mid-level
- Office
- Paid holidays
- Health insurance
Paralegal
Manchin Injury Law Group, P.L.L.C. —Fairmont, WV
- $22 - $25 an hour
- Microsoft Outlook
- Mid-level
- Disability insurance
- 401(k)
Quick Apply
Program Coordinator, Transplant
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
EIM Project Assistant (Hybrid)
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Mid-level
- Finance
8d
Research Assistant - Department of Ophthalmology
West Virginia University —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

liaison jobs in core, wv

Customer Service Manager

Patient Educator

Physical Therapist - Neuro Rehab (Senior PT)

Environmental Services Department Manager

Patient Family Liaison

Office Manager

Temporary (Hybrid) Community Data Liaison - Health Affairs Institute

Business Operations Coordinator

Assistant Director - Meredith Center for Career Services and Professional Development (CSPD) and Student Services and Engagement, College of Law

Office Administrator - Talent and Culture

Office Supervisor

Dispatcher

(Remote) Business Analyst - Information Technology Services

Provider Rel Liaison

Recruiting Sales Manager Salaried (RSM)

Director of Ticket Operations - Athletics

Paralegal

Program Coordinator, Transplant

EIM Project Assistant (Hybrid)

Research Assistant - Department of Ophthalmology

I want to receive the latest job alert for liaison in core, wv

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