Top 134 Customer service manager Jobs in Corona Ca

Manager Customer Service
Bourns —Riverside, CA
- $80,000 - $90,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Databases
- Opportunities for advancement
Customer Service Care Manager
Raymond Handling Solutions —Ontario, CA
- $67,000 - $150,000 a year
- Online Application
- Up to 50% travel
- Writing skills
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
13h
Section Manager II, Customer Engagement
OCTA —Orange, CA
- $117,228.80 - $161,304.00 a year
- Full-time
- 5 years
- Bachelor's degree
- Contracts
Supervisor - Customer Service
Hard Rock Digital —Ontario, CA
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Mentoring
- Work from home
- Employee discount
Quick Apply
Office Manager/Customer Service
Butler-Justice Inc. —Anaheim Hills, CA
- $25.36 - $30.54 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Service Supervisor – California
Trumpf —Costa Mesa, CA
- $94,090 - $133,024 a year
- Full-time
- Engineering
- Microsoft Office
- Travel
Customer Experience Supervisor
Logomark, LLC —Tustin, CA
- $71,500 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
1d
Call Center Director
Go Rentals —Newport Beach, CA
- $175,000 - $200,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
Client Support Services Case Manager
Radiant Health Centers —Irvine, CA
- $25 - $27 an hour
- 8 hour shift
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Manager
Month2Month.com —Irvine, CA
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Team management
- Health insurance
- Dental insurance
Customer Service Supervisor
Bradshaw Home —Rancho Cucamonga, CA
- $26 - $30 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Associate Service Manager
Tesla —Upland, CA
- $87,352 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Customer Success Manager
Kastle Systems —Yorba Linda, CA
- Clean driving record
- Pass drug screening
- Mid-level
Supervisor, Customer Relations
Collectors —Santa Ana, CA
- $61,396 - $99,678 a year
- Email
- Mid-level
- Office
- US work authorization
- Commuter assistance
- Paid holidays
Customer Service Manager
Month2Month —Irvine, CA
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Team management
- Health insurance
- Dental insurance
Quick Apply
Customer Care Manager
Stanley Black & Decker —Walnut, CA
- $86,500 - $139,300 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Employee stock purchase plan
Manager, Customer Experience
SAMYANG AMERICA INC —Brea, CA
- $100,000 - $122,000 a year
- 3 years
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Team Lead, Market Operations
Carvana —Riverside, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- Wellness program
- Health insurance
Quick Apply
Manager Customer Service, Enrollment & Premium Billing (Covered California)
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Microsoft Outlook
- 5 years
- Tuition reimbursement
- Paid time off
Head of Contact Center, US
BSH Home Appliances Group —Irvine, CA
- $135,868 - $181,157 a year
- 8 hour shift
- Hybrid work
- 7 years
- Microsoft Excel
- Bachelor's degree
- Profit sharing
- Health savings account

I want to receive the latest job alert for customer service manager in corona ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near corona ca

Client Services Manager jobs in Irvine, CA

Service Manager jobs in Costa Mesa, CA

Call Center Representative jobs in Newport Beach, CA

Customer Service Manager jobs in Irvine, CA

Customer Service Representative jobs in Ontario, CA

Customer Service Representative jobs in Orange, CA

Customer Service Representative jobs in Riverside, CA

Client Services Manager jobs in Moorestown, NJ

Client Services Manager jobs in Livonia, MI

Hotel Manager jobs in Huntsville, AL

Prospect Airport Services jobs in Phoenix, AZ

Private Estate Manager jobs in Phoenix, AZ

Client Services Manager jobs in Jersey City, NJ

Client Services Manager jobs in Montgomery County, MD

Customer Success Manager jobs in Renton, WA

Customer Success Manager jobs in San Diego, CA

Customer Service Data Entry jobs in Los Angeles, CA

Customer Success Manager jobs in Knoxville, TN

Customer Success Manager jobs in Cary, NC

Civil Engineer jobs in Los Angeles, CA

Manager Customer Service

Bourns -
Riverside, CA

Apply Now

Job Details

$80,000 - $90,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Title: Manager Customer Service
.buttontextbcc8a58b52de843a a{ border: 1px solid transparent; } .buttontextbcc8a58b52de843a a: focus{ border: 1px dashed #5B94FF !important; outline: none !important; }

Career at Bourns:
If working for an organization with a long history of technological innovation and high advancement potential in a supportive, collaborative, and positive work environment are top considerations for your next career move, then you need to look at the opportunities at Bourns.

Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider of advanced components for power conversion, circuit protection, and motion control sensing solutions, Bourns employs more than 9,000 people in 21 countries and operates 17 manufacturing centers and 15 R&D facilities. Our customers and partners rely on Bourns to meet strict design requirements and satisfy international standards in a broad range of industries and applications. We achieve this stature because Bourns employees excel in the development of new products and continuous improvement processes that keep the company a global leader in delivering outstanding service.

.buttontext96a23858dda13088 a{ border: 1px solid transparent; } .buttontext96a23858dda13088 a: focus{ border: 1px dashed #5B94FF !important; outline: none !important; }

Job Description:
Founded in 1947, Bourns is a leading manufacturer of electronic components, serving customers worldwide across automotive, industrial, communications, consumer, medical, and other markets. Our commitment to innovation, quality, and customer service has made us a trusted partner throughout the electronics industry.

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside sales operations, driving service excellence, developing talent, and strengthening relationships with customers, distributors, sales teams, and cross-functional business partners.

The ideal candidate is a customer-focused leader with strong business acumen, experience managing customer service operations, and a passion for developing high-performing teams.

What You'll Do

Leadership & Team Development

Lead and develop customer service and inside sales professionals, including remote and international team members.
Establish departmental goals, monitor performance, and drive continuous improvement initiatives.
Coach, mentor, and develop employees to support professional growth and succession planning.
Set and monitor quarterly objectives and provide ongoing performance development support.

Customer Service & Operational Management

Direct all customer service functions including order processing, customer inquiries, web-based support, sample requests, and sales support activities.
Oversee systems and processes related to EDI, SAP, Sales Cloud, and customer service operations.
Monitor operational performance metrics and implement improvements to enhance efficiency and customer satisfaction.
Respond to customer escalations and collaborate with sales teams to support strategic accounts.

Strategic Planning & Business Partnership

Develop and implement short- and long-term departmental strategies and objectives.
Manage departmental budgets and monitor performance against established goals.
Partner with Product Management, Sales, Distributors, Manufacturer Representatives, and other business groups to improve service delivery and customer experience.
Lead customer feedback initiatives, including administration of the biennial customer survey.

Systems & Process Improvement

Serve as a key liaison with Information Technology teams to support system enhancements and issue resolution.
Maintain customer data, cross-reference databases, and Sales Cloud information to support business growth.
Develop reporting, dashboards, and analytical tools to support management decision-making and service improvements.

What We're Looking For

Education

Bachelor's degree in Business or a related field preferred.
Equivalent combination of education, training, and experience may be considered.

Experience

5 to 7 years of experience in technical sales, customer service leadership, or a related function within the electronics industry preferred.
Demonstrated experience leading teams and driving operational improvements.
Experience managing customer-facing processes and service performance metrics.

Skills & Qualifications

Exceptional leadership, communication, and interpersonal skills.
Strong customer service orientation with a commitment to delivering outstanding customer experiences.
Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Experience with SAP, Sales Cloud, CRM systems, or similar business applications preferred.
Strong analytical abilities and experience creating reports, presentations, and business insights.
Ability to manage multiple priorities in a fast-paced environment.

Why Join Bourns?

At Bourns, you'll join a global organization known for innovation, quality, and customer commitment. We offer the opportunity to make a meaningful impact while working alongside talented professionals in a collaborative and growth-oriented environment.

What We Offer

Competitive compensation and benefits package
Hybrid work environment
Professional development and career growth opportunities
Collaborative culture focused on innovation and customer success
Opportunity to lead a high-impact customer service organization

Hiring Range - $80,000 - $90,000

.buttontextceac21c7c3b8928c a{ border: 1px solid transparent; } .buttontextceac21c7c3b8928c a: focus{ border: 1px dashed #5B94FF !important; outline: none !important; }

Bourns is an equal opportunity employer. At Bourns, we are committed to treating all Applicants and Employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

If you are results-oriented, have the drive to find industry-leading ways to meet ongoing technological challenges, and go the extra mile to maximize customer relationships, then we invite you to apply to join the Bourns team.

Nearest Secondary Market: Los Angeles

Apply Now

Refine Your Search

customer service manager jobs in corona ca

Manager Customer Service

Customer Service Care Manager

Section Manager II, Customer Engagement

Supervisor - Customer Service

Office Manager/Customer Service

Service Supervisor – California

Customer Experience Supervisor

Call Center Director

Client Support Services Case Manager

Customer Service Manager

Customer Service Supervisor

Associate Service Manager

Customer Success Manager

Supervisor, Customer Relations

Customer Service Manager

Customer Care Manager

Manager, Customer Experience

Team Lead, Market Operations

Manager Customer Service, Enrollment & Premium Billing (Covered California)

Head of Contact Center, US

I want to receive the latest job alert for customer service manager in corona ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected