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Administrative Support Assistant, Residence Life

Penn State University -
Erie, PA

Apply Now

Job Details

Full-time
$40,608 - $58,836 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
Confidential information handling

Full Job Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .

This is a/an 91.7% full-time equivalency (FTE) job with months off. The number of months off will be determined by the position's FTE percentage. The timing of months off will be set to meet the needs of the unit and the essential duties of the position. Questions related to HR105 FTE positions should be directed to the hiring manager during the interview process. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall outside of the listed range due to the assigned percentage of effort.

POSITION SPECIFICS

The Residence Life Office is looking for a dynamic and energetic individual to join its team.

The Administrative Support Assistant is a vital part of the team in helping to continue the vision and mission of the department. They are responsible for providing administrative support for the Assistant Director and Coordinators of a residential area housing up to 1,800 students. This position will support the general administrative functions in addition to serving as a resource to the Office of Residence Life and Division of Student Affairs' work unit, which includes up to 4 professional staff and 30 paraprofessional staff members.

Responsibilities include, but are not limited to:

Plan, organize, and coordinate daily office activities and administrative processes
Create, organize, and maintain files, records, and databases
Greet visitors and provide information; review, respond to, and appropriately direct inquiries
Maintain calendars, schedule meetings, and coordinate appointments.
Provide support for scheduling travel arrangements
Coordinate meeting logistics, including scheduling, agenda development, and preparation of materials
Collect and organize data, including budgetary and operational information
Track expenditures and assist with budget preparation and projections
Initiate financial transactions, reimbursements, and budget revisions in accordance with policies
Maintain inventory and order office supplies
Serve as a point of contact for vendors and event stakeholders
Respond to inquiries and issues while ensuring compliance with unit and university policies and procedures
Handle sensitive and confidential information with discretion
May supervise student staff members, including hiring, training, development, and performance management

Knowledge, Skills, and Abilities:

The candidate selected should be proficient in Microsoft Word, Excel, Access, PowerPoint, Publisher, and the use of e-mail.
The ability to maintain confidentiality, coordinate several projects simultaneously, prioritize tasks, and provide excellent customer service is essential.
The candidate should be capable of self-management, possess excellent written and verbal communication skills, judgment and problem-solving, the ability to work effectively with people of diverse cultural backgrounds, the ability to work in a team environment, and the ability to work effectively with students.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page .

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

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APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

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