Top 129 Customer experience coordinator Jobs in Council Bluffs, Ia

Customer Care Coordinator-Order Experience I
Numotion —Omaha, NE
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Purchasing & Logistics Coordinator
Lanoha Nurseries —Omaha, NE
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Research
- Paid holidays
- Health insurance
Quick Apply
8d
Dental Receptionist/Insurance Coordinator
Rensch Dental —Council Bluffs, IA
- Full-time
- Dental office
- No background check
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Compounding Coordinator
Cohere Beauty Omaha Inc —Omaha, NE
- $20 - $24 an hour
- Monday to Friday
- Mid-level
- High school diploma or GED
- Math
Quick Apply
4d
Clinical Coordinator - Charge Registered Nurse - Dialysis
Fresenius Medical Care —Omaha, NE
- Full-time
- CPR Certification
- Nursing
- RN License
7d
Marketing Coordinator - Thrasher Partners
Supportworks —Omaha, NE
- Full-time
- Marketing
- Office
- Travel
Quick Apply
Sales Lead Coordinator
Aksarben Heating, Air Conditioning, Plumbing —Omaha, NE
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
12d
Patient Coordinator at Oral Surgery Associates
Oral Surgery Associates —Gretna, NE
- Full-time
- Dental office
- Surgery
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Retail Department Coordinator
Sierra —Omaha, NE
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
7d
MDS Coordinator (Registered Nurse/RN)
Life Care Center of Elkhorn —Elkhorn, NE
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
Quick Apply
13d
Election Coordinator
Pottawattamie County —Council Bluffs, IA
- $31.11 - $31.89 an hour
- Extended hours
- Customer service
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
8d
Administrative Coordinator
Nebraska Methodist Health System —Omaha, NE
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
Logistics Coordinator
Omaha Track Inc —Omaha, NE
- $58,000 - $60,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
13d
Enrollment Operations Coordinator
Nebraska Methodist Health System —Omaha, NE
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school
Customer Resolution Coordinator
Mastery Logistics Systems —Omaha, NE
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Community Care Coordinator (Scheduler)
Brightstar Care of Omaha —Omaha, NE
- $43,000 - $52,000 a week
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
5d
Division Human Resource Coordinator
D.R. Horton —Omaha, NE
- Overtime
- Mid-level
- Office
- Microsoft Office
- Employee stock purchase plan
- Disability insurance
Transportation Program Coordinator
University of Nebraska Medical Center —Omaha, NE
- $23.17 - $34.76 an hour
- Full-time
- Customer service
- 5 years
- Mid-level
Office Administrative Coordinator
American Equipment —Omaha, NE
- $21 - $25 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Account Coordinator
OBrien Industries Inc —Omaha, NE
- Office
- Communication skills
- Entry level

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customer experience coordinator jobs near council bluffs, ia

Customer Care Coordinator-Order Experience I

Numotion -
Omaha, NE

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

Meets all set productivity and performance standards

Participates in New Equipment department initiatives to continually improve department results.

Other duties as assigned by manager

Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

High school diploma or general education degree (GED) or equivalent combination of experience and education.

Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

Strong communication skills, both written and verbal

Strong listening, organization and priority setting skills.

Ability to work in a fast-paced environment and juggle multiple priorities.

Ability to think quickly, assess a situation and make a sound decision.

Ability to provide best-in-class customer service

Working knowledge of service order processing experience

Knowledge of complex rehab equipment and products

Prior experience working in durable medical equipment industry

Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent use of hands, wrists, fingers associated with computer equipment.

Prolonged periods of time working at a desk and/or on a computer.

Occasionally move and reach with arms and hands.

Ability to communicate effectively.

Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer experience coordinator jobs in council bluffs, ia

Customer Care Coordinator-Order Experience I

Purchasing & Logistics Coordinator

Dental Receptionist/Insurance Coordinator

Compounding Coordinator

Clinical Coordinator - Charge Registered Nurse - Dialysis

Marketing Coordinator - Thrasher Partners

Sales Lead Coordinator

Patient Coordinator at Oral Surgery Associates

Retail Department Coordinator

MDS Coordinator (Registered Nurse/RN)

Election Coordinator

Administrative Coordinator

Logistics Coordinator

Enrollment Operations Coordinator

Customer Resolution Coordinator

Community Care Coordinator (Scheduler)

Division Human Resource Coordinator

Transportation Program Coordinator

Office Administrative Coordinator

Account Coordinator

I want to receive the latest job alert for customer experience coordinator in council bluffs, ia

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