Top 12241 Shift manager Jobs in Covina Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor (2nd Shift - 1pm-9:30p)
Common Collabs —Fullerton, CA
- $30 - $36 an hour
- Full-time
- Mid-level
- Supervising experience
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Community Manager - LAVP
Aperto Property Management, Inc —La Puente, CA
- $30 - $33 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager - APARTMENTS
Cannon Management —Azusa, CA
- $22 - $24 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Sales Manager
Xponential Fitness —San Dimas, CA
- Weekends as needed
- Writing skills
- Mid-level
- Supervising experience
Quick Apply
Assistant Manager - Restaurant
Mr Menudo Oficial Inc. —West Covina, CA
- $22 - $31 an hour
- Part-time
- Background check
- Cooking
- Mid-level
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Restaurant Team Member
Panera Bread —West Covina, CA
- $20 - $23 an hour
- Weekends as needed
- Assembly
- Bakery
- 16+ years old
- Paid holidays
- Health insurance
Quick Apply
Restaurant Team Member
APIN LLC / KAIDON —West Covina, CA
- $18 - $22 an hour
- Part-time
- In-person
- Ability to stand for extended periods
- Restaurant
- Paid training
- Health insurance
Quick Apply
9d
Shift Leader
Habit Burger & Grill —West Covina, CA
- $21.50 - $23.25 an hour
- Full-time
- Sales
- ServSafe
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Shift Leader
Jamba —West Covina, CA
- Part-time
- Background check
- 18 years or older
- No education required
Quick Apply
Food Service Worker - Per Diem - Varied Shift - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $24 an hour
- 8 hour shift
- Hospital
- ServSafe
- High school diploma or GED
- On-the-job training
9d
Food Service Worker II
City of Hope —Duarte, CA
- $22.35 - $26.77 an hour
- Full-time
- No high school diploma
- High school diploma or GED
- Food Handler Certification
Assistant Store Manager
MINISO USA —San Dimas, CA
- $18 - $25 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
5d
Food Service Worker - Part Time - Varied Shifts - 8hr FPH Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Hospital
- ServSafe
- Customer service
- On-the-job training
Shift Manager (Dave's Hot Chicken)
1148 - Dave's Hot Chicken - West Covina —West Covina, CA
- $17 - $23 an hour
- Part-time
- 18 years or older
- English
- Mid-level
Quick Apply
Store Manager
MINISO USA —San Dimas, CA
- $19 - $30 an hour
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
5d
Food Service Assistant
Costco Wholesale Corporation —Azusa, CA
- Driving
- US work authorization
- Entry level
- AD&D insurance
- Employee stock purchase plan
Supervisor, Food Services (Evenings)
City of Hope —Duarte, CA
- $33.80 - $34.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
Shift Leader
Wingstop - FWS —Azusa, CA
- $21.00 - $23.50 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Supervising experience
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Panda Restaurant Group —Covina, CA
- $32 - $35 an hour
- Weekends as needed
- Serving
- ServSafe
- Mid-level
- Paid training
- AD&D insurance
Quick Apply

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Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in covina ca

Customer Service Operations Supervisor

Production Supervisor (2nd Shift - 1pm-9:30p)

Community Manager - LAVP

Assistant Manager - APARTMENTS

Sales Manager

Assistant Manager - Restaurant

Restaurant Team Member

Restaurant Team Member

Shift Leader

Shift Leader

Food Service Worker - Per Diem - Varied Shift - 8hr QVH West Covina, California

Food Service Worker II

Assistant Store Manager

Food Service Worker - Part Time - Varied Shifts - 8hr FPH Glendora, California

Shift Manager (Dave's Hot Chicken)

Store Manager

Food Service Assistant

Supervisor, Food Services (Evenings)

Shift Leader

Store Manager

I want to receive the latest job alert for shift manager in covina ca

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