Top 52 Help desk support Jobs in Covington, Ky

Desktop Support Technician
L3Harris Technologies —Cincinnati, OH
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
13d
IT Support Technician
Cyber Fortify Solutions —Hamilton, OH
- $24 - $28 an hour
- Full-time
- Background check
- Office
- Windows
- Paid time off
Quick Apply
IT Help Desk Manager
Thomas More University —Covington, KY
- Weekends as needed
- Mid-level
- 3 years
- Supervising experience
Quick Apply
Help Desk Support Specialist Sr.
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $23.94 - $31.15 an hour
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Specialist
Combined Public Communications —Cold Spring, KY
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- 401(k)
- Paid time off
Quick Apply
Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
IT Desktop Technician I, Full Time, Second Shift
UC Health, LLC —Cincinnati, OH
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
IT Support Specialist
ARCO a Family of Construction Companies —Cincinnati, OH
- Full-time
- Microsoft Outlook
- Writing skills
- Research
- Paid parental leave
- Health insurance
Computer Technician
West Chester Township OH —West Chester, OH
- $27.03 an hour
- Urgently hiring
- Background check
- Customer service
- Research
- Health savings account
- Paid holidays
Quick Apply
5d
Temporary Helpdesk Associate (KY)
FUN.com —Elsmere, KY
- Temporary
- Customer service
- Computer literacy
- Computer skills
Quick Apply
4d
Technical Support Representative Level 1
ConstructConnect —Cincinnati, OH
- Email
- Hybrid work
- Writing skills
- Mid-level
- Office
Information Technology Service Desk Co-op - Fall 2026
Messer Construction Co. —Cincinnati, OH
- Part-time
- Pass drug screening
- Office
- SQL
Quick Apply
Tier 1/2 IT Specialist
Hazen and Sawyer —Cincinnati, OH
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support II
HIT Promotional —Fairfield, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $36,000 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
COLLEGE CO-OP MSD/INFORMATION TECHNOLOGY (IT)
City of Cincinnati —Cincinnati, OH
- $15.75 - $22.17 an hour
- Part-time
- Background check
- Computer Science
- Pass drug screening
- Health savings account
- Paid holidays
12d
Technical Support Engineer
CLARITAS LLC —Cincinnati, OH
- Computer Science
- Mid-level
- Office
Quick Apply
4d
NOC Technician - Cincinnati, OH
DartPoints —Cincinnati, OH
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
Job Description: Field IT Support Technician (Contract / 1099)
CK Tech Limited —Cincinnati, OH
- $25 - $40 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
14d
Technical Support Analyst (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Azure
Quick Apply
14d

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Desktop Support Technician

L3Harris Technologies -
Cincinnati, OH

Apply Now

Job Details

$59,000 - $127,000 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
401(k) matching

Qualifications

Desktop computer repair
Asset management
Data integrity assurance
Knowledge management
CAD software
Systems integration
Industrial automation
Phone communication
IT asset management
Technical documentation
ISO standards
Incident report management
SAP
Laptop (troubleshooting support)
IT security auditing implementation
IT system monitoring
Incident management software
System performance optimization
Hardware maintenance
IT security awareness training implementation
IoT systems
Server backup and recovery
Operating system updates
Enterprise solutions implementation
Mid-level
Printer (troubleshooting support)
Software installation
Audio systems
User training (technical support)
Server updates

Full Job Description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Desktop Support Technician

Job Code: 40983

Job Location: Cincinnati, OH

Job Schedule: 4/10

Job Summary:

We are seeking an experienced and proactive IT Support Technician to provide advanced on-site technical assistance at our manufacturing and engineering facility. This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production environment. The technician will work closely with engineering and manufacturing teams to integrate IT solutions with operational systems, ensure data integrity, and implement preventive measures against downtime. This position demands strong analytical skills, technical expertise, and the ability to thrive in an industrial setting.

Job Description:

Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line troubleshooting for desktops, laptops, printers, scanners, and other peripherals.
Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops, laptops, servers, printers, and specialized peripherals used in manufacturing and engineering.
Install, configure, and upgrade hardware and software, including advanced operating systems, enterprise applications (e.g., Microsoft Office 365, ERP systems like SAP), and engineering tools (e.g., CAD/CAM software, simulation programs).
Diagnose and resolve network problems, including LAN/WAN configurations, switches, routers, firewalls, and integration with industrial control systems such as PLCs, SCADA, and IoT networks.
Conduct proactive system maintenance, including patch management, performance tuning, backup and recovery procedures, and security audits to safeguard against disruptions in production and engineering processes.
Set up and maintain advanced audiovisual and collaboration systems for engineering design reviews, virtual meetings, and training sessions.
Maintain detailed documentation of IT incidents, resolutions, configurations, and system changes in the ticketing system, contributing to knowledge base development.
Collaborate with Level 3 engineers, IT managers, and external vendors to resolve high-level issues, implement new technologies, and support facility-wide IT projects.
Ensure adherence to IT governance, cybersecurity best practices, data protection regulations, and manufacturing standards (e.g., ISO 9001, cybersecurity frameworks like NIST).
Provide training and mentorship to Level 1 technicians and end-users on advanced IT tools, troubleshooting techniques, and security awareness.
Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and recommending hardware/software for manufacturing and engineering needs.

Qualifications:

Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

Preferred Additional Skills:

Advanced proficiency in troubleshooting hardware, software, and network issues.
Solid knowledge of networking protocols (e.g., TCP/IP, VLANs, VPNs) and cybersecurity fundamentals.
Experience with ticketing systems (e.g., ServiceNow), remote management tools, and monitoring software.
Familiarity with manufacturing technologies, including ERP, MES (Manufacturing Execution Systems), SCADA, and industrial automation.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication abilities for explaining technical concepts to non-technical stakeholders.
Ability to work independently and in teams under pressure during production-critical situations.
Commitment to continuous learning and adapting to evolving technologies.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $68,500-$127,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $59,000-$110,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-NR1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Apply Now

Refine Your Search

help desk support jobs in covington, ky

Desktop Support Technician

IT Support Technician

IT Help Desk Manager

Help Desk Support Specialist Sr.

Technical Support Specialist

Client Support Specialist

IT Desktop Technician I, Full Time, Second Shift

IT Support Specialist

Computer Technician

Temporary Helpdesk Associate (KY)

Technical Support Representative Level 1

Information Technology Service Desk Co-op - Fall 2026

Tier 1/2 IT Specialist

IT Support II

Desktop Support Technician

COLLEGE CO-OP MSD/INFORMATION TECHNOLOGY (IT)

Technical Support Engineer

NOC Technician - Cincinnati, OH

Job Description: Field IT Support Technician (Contract / 1099)

Technical Support Analyst (Hybrid)

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