Top 24 client manager Jobs in covington, la

Client Success Manager
In-Telecom —Slidell, LA
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Health Services Housing Case Manager
Volunteers of America Southeast Louisiana Inc —Mandeville, LA
- Full-time
- Research
- Driver's License
- Bachelor's degree
Quick Apply
9d
Customer Service Representative
Wesco —Hammond, LA
- $18.55 - $23.18 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
Director Client Relationship Manager (CRM)
GeBBS Healthcare Solutions, Inc. —United States
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
Manager, Client Strategy Solutions, 3PL
Knipper HEALTH —United States
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Analysis skills
- Paid parental leave
- Health insurance
Client Relationship Manager
Mariner Finance —United States
- Remote
- 5 years
- Residential
- Accounting

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Client Success Manager

In-Telecom -
Slidell, LA

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication

Full Job Description

Description

The Client Success Manager will serve as a key business partner between In-Telecom and its Clients. The CSM will oversee Client relationships and will focus on delivering the “In-Telecom Experience”, ensuring high adoption of In-Telecom products and services and maximize Client retention. This position requires strong organizational skills, attention to details, high business acumen, and excellent communication abilities.

Key Responsibilities

Client Retention:

Builds relationships with clients and establishes a sense of trust. Responsible for client retention and goodwill.
Create value for ITC products and services.
Monitor and manage Client retention through new agreements and renewals.

Client Management

Serve as the point of contact for Clients on behalf of ITC to promptly identify and address areas of opportunity.
Create tailored solutions based on needs of the Client.
Be a critical business partner for the Client, holding ITC accountable to a phenomenal experience.
Provide Clients with reporting and quarterly reviews that highlight ITC services and facilitate projecting the Client’s future needs.

Client Growth

Identify growth opportunities for ITC within the existing Client base.
Sell additional opportunities for projects and services, offering the Client the entire ITC Suite.
Ensure Client portfolio growth to meet ITC vision for short term and long-term goals.

Revenue Accountability

Own revenue goals for the assigned client base and meet or exceed retention and growth targets.
Track and manage forecast revenue from renewals and expansions across the assigned accounts

Client Advocacy & Collaboration

Advocate for both client and team needs; translate feedback into actionable insights.
Provide feedback to the Market Manager on market trends, competitor activity, and service gaps.
Influence product adoption, client satisfaction, and reference ability across accounts.

Skills, Knowledge & Expertise

3-5 years of experience in account management
Growth mindset, with a passion for Client Success
Extremely well organized, detailed-oriented, results driven, and highly self-motivated
Strong analytical, decision-making, and problem-solving abilities
Ability to balance multiple priorities and provide solutions
Great organization and time management skills
Proficiency with Salesforce, ConnectWise Manage, and ticketing systems.
Previous sales experience.

Job Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
401K

About In-Telecom

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

client manager jobs in covington, la

Client Success Manager

Health Services Housing Case Manager

Customer Service Representative

Director Client Relationship Manager (CRM)

Manager, Client Strategy Solutions, 3PL

Client Relationship Manager

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Key Responsibilities

Skills, Knowledge & Expertise

Job Benefits

About In-Telecom

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