Top 64 Remote senior customer service representative Jobs in Cranberry Township, Pa

Director of Natural Gas Services - REMOTE WORK
Orbital Engineering, Inc. —Pittsburgh, PA
- $140,000 - $238,000 a year
- Remote
- Microsoft Excel
- Customer service
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Lead Specialist, Continuous Improvement
Westinghouse Electric Company —Cranberry Township, PA
- $100,800 - $129,000 a year
- Remote
- Bachelor's degree
- Travel
- Mentoring
- Health savings account
- Paid holidays
Workers Compensation Claims Specialist, Sr
NJM Insurance Group —Pittsburgh, PA
- $79,129 - $91,834 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Disability insurance
Procurement Operations Manager, North America
Westinghouse Electric Company —Cranberry Township, PA
- $112,500 - $140,500 a year
- Remote
- Analysis skills
- Experience equivalent to degree accepted
- Senior level
- Health savings account
- Paid holidays
Category Manager - Fabrication
Westinghouse Electric Company —Cranberry Township, PA
- $90,000 - $112,500 a year
- Remote
- Research
- 3 years
- Bachelor's degree
- Health savings account
- Paid holidays
Senior Program Manager
Westinghouse Electric Company —Cranberry Township, PA
- $144,000 - $180,000 a year
- Hybrid work
- Engineering
- Office
- Business development
- Health savings account
- Paid holidays
8d
Senior Manager, Training & Commissioning
Westinghouse Electric Company —Cranberry Township, PA
- $144,000 - $180,000 a year
- Hybrid work
- 7 years
- Engineering
- Senior level
- Health savings account
- Paid holidays
AP1000 Training Manager (US)
Westinghouse Electric Company —Cranberry Township, PA
- $130,400 - $163,000 a year
- Hybrid work
- 5 years
- Engineering
- Office
- Health savings account
- Paid holidays
Senior Field Service Representative
Eaton —Warrendale, PA
- $84,000 - $123,000 a year
- Overtime
- Hybrid work
- Engineering
- 3 years
- High school diploma or GED
- Tuition reimbursement
Director, OPX Communications
Westinghouse Electric Company —Cranberry Township, PA
- $144,000 - $180,000 a year
- Remote
- Marketing
- Experience equivalent to degree accepted
- Senior level
- Health savings account
- Paid holidays
Recruiting and Office Coordinator – Tepper School of Business
Carnegie Mellon University —Pittsburgh, PA
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid holidays
11d
Manager, Supply Chain Resiliency
Westinghouse Electric Company —Cranberry Township, PA
- $100,800 - $126,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Health savings account
- Paid holidays
Financial Analyst, Engineering Services Support
Westinghouse Electric Company —Cranberry Township, PA
- $64,800 - $81,000 a year
- Remote
- Mid-level
- 3 years
- Finance
- Health savings account
- Paid holidays
Senior Project Manager
Westinghouse Electric Company —Cranberry Township, PA
- $103,200 - $154,800 a year
- Remote
- 5 years
- Senior level
- Business
- Health savings account
- Paid holidays
SPMO PPM Database Administrator
Westinghouse Electric Company —Cranberry Township, PA
- $90,000 - $112,500 a year
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Health savings account
- Paid holidays
Senior Supplier Performance Engineer
Westinghouse Electric Company —Cranberry Township, PA
- $85,200 - $106,500 a year
- Remote
- Travel
- Senior level
- Electrical Engineering
- Health savings account
- Paid holidays
Licensed Escalations Representative Senior - PNC Wealth Management
PNC Financial Services Group —Pittsburgh, PA
- $52,500 - $87,500 a year
- Full-time
- Research
- Mentoring
- Data entry
- Wellness program
- Health savings account
Account Manager, Americas OMS
Westinghouse Electric Company —Cranberry Township, PA
- $112,400 - $140,500 a year
- Hybrid work
- 7 years
- Bachelor's degree
- Travel
- Health savings account
- Paid holidays
Senior Supplier Performance Engineer - I&C
Westinghouse Electric Company —Cranberry Township, PA
- $85,200 - $106,500 a year
- Remote
- Travel
- Welding
- Manufacturing
- Health savings account
- Paid holidays
14d
Sr. Manager, Projects
Westinghouse Electric Company —Cranberry Township, PA
- $144,000 - $180,000 a year
- Engineering
- Office
- Travel
- Health savings account
- Paid holidays

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Director of Natural Gas Services - REMOTE WORK

Orbital Engineering, Inc. -
Pittsburgh, PA

Quick Apply

Job Details

$140,000 - $238,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Prescription drug insurance

Qualifications

Business development management
Customer communication
Microsoft Excel
Business development within consulting
Employee relationship building
Financial performance report preparation
Financial analysis
Decision making
Financial data management
Leading team collaboration initiatives
Managing projects
Productivity software
Negotiation
Cross-functional communication
Data analysis software

Full Job Description

Job Title:

Director of Natural Gas Services

Location:

Remote (U.S. based)

FLSA Classification

Exempt

Job Description:

Orbital Engineering, Inc. is currently seeking a Director of Natural Gas Services for a REMOTE WORK role within our Utility Services team.

Orbital Engineering’s Utility Services team partners with investor-owned utilities to support their electrical and natural gas engineering and operations programs.

This role involves managing the operational aspects of our Natural Gas Program for utility clients across the country. Responsibilities include tracking deliverables, creating management strategies, and monitoring contract milestones through performance reports. Key duties encompass preparing client proposals, issuing formal notices, generating billing documents, addressing contract compliance issues, staying informed about policy changes, and presenting updates to senior leadership.

The role also includes coordinating tasks, setting priorities, mentoring staff, and guiding our Departmental leadership team. This team manages employees across Orbital’s nationwide natural gas engineering and operations programs. They handle engineering, calculations, inspections, designs, and operational support for natural gas projects. Additionally, staff support GIS data analysis, prepare notifications, work orders, invoices, and financial reports using enterprise resource planning (ERP) software.

The ideal candidate is a high-achieving, critically thinking, analytical, and experienced self-starter with strong leadership, excellent written and oral communication, customer service abilities, and the skill to build and maintain cooperative and effective working relationships. Orbital culture emphasizes safety, communication, accountability, professionalism, integrity, and respect.

Essential Functions

Overseeing national teams that support client natural gas programs and projects, including organizational growth goals.
Ownership of the Natural Gas Department's safety, operational performance, revenue, and financial performance.
Establish annual operating plans and growth targets aligned with corporate objectives.
Expand current client relationships and cultivate new ones by cross-selling engineering, consulting, and operational services.
Develop and implement national sales strategies through marketing materials, presentations, speaking engagements, conferences, and additional related activities.
Contract management responsibility for operational control of Orbital’s Natural Gas programs, including monitoring and managing revenues, expenses, and liabilities.
Regularly coordinate and attend meetings with internal staff and contracting partner representatives to ensure proper use of agreements.
Deliver presentations to key decision makers, senior leadership, and clients, offering expert advice, summaries, and briefs of requested data while addressing client questions.
Monitor compliance with contract performance measures and reporting requirements specified in the agreement. Address performance issues and contract disputes, and issue formal notices in writing.
Suggest process adjustments according to the agreement requirements as necessary.
Generate invoicing based on the allowable recovery costs outlined in the agreement. Create sales orders to facilitate payment collection. Verify that payments are received and correctly applied to the respective accounts. Additionally, run detailed billing reports for accurate tracking.
Communicate with the contracting partner to resolve inconsistencies. Transfer information to the mapping group for import into the appropriate GIS system.
Prepare, review, and approve proposals and project estimates for new client projects.
Provide input and collaborate with workgroup leadership on updates and revisions to associated contracts, policies, and rates.
Maintain superior customer service for all clients and resolve issues as they arise; ensure timely responses to internal and external clients.
Travel up to 30%

Other Duties

Please note that this job posting does not list all duties and responsibilities that are required of this job. Duties and responsibilities may change at any time with or without notice.

Qualifications:

Bachelor’s degree in engineering, business, project management, or a related field.
Minimum of ten years’ experience in natural gas program management, or gas utility design experience with at least five years’ experience in a relevant leadership role.
Master’s degree preferred.
Professional Engineering (PE) License preferred.
Experience with analyzing data, financial reporting, data inventory management, and program auditing (e.g., Excel).
Ability to negotiate and develop relationships with contracting parties.
Proven ability to efficiently manage multiple tasks, including complex projects and competing priorities, to deliver accurate results as promised.
Ability to collaborate in cross-functional work teams in the development and implementation of efficiencies.
The successful candidate must have exceptional analytical and decision-making skills, and the ability to communicate with all levels of the organization.
The ability to lead staff, complete assignments, and demonstrate a strong work ethic.
Demonstrated experience in business development and expanding the client base.
Proficient with Microsoft Office software applications.
This position requires the ability to pass a post-offer drug (including marijuana) and alcohol test in compliance with Federal regulations and is also subject to random testing as a condition of continued employment.

Location Note:

This is a remote position. Compensation is based on market data and internal equity and may vary depending on the candidate’s location.

Salary Range:

$140,000-238,000 annually (based on experience, qualifications, and location)

Benefits:

A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and a comprehensive benefits package designed to support your health, financial security, and work-life balance. Our benefits include medical, dental, vision, and prescription drug coverage; a 401(k)-retirement savings plan; and supplemental insurance options. We also provide company-paid life and AD&D insurance, company-paid short-term disability coverage, and a generous paid time off program to ensure you have the support and flexibility you need both professionally and personally.

About Orbital:
Powered by People, Driven by Solutions

Since 1969, Orbital has been specializing in project development, project execution and asset management for the heavy industrial sectors and utilities. Our regional offices, hands-on mentality, and world-wide integrated teams provide an ability to leverage subject matter experts and industry best-practices wherever a project may lie geographically. Our focus steadfastly remains on finding and delivering the best solution, regardless of where that team sits across our organization. At Orbital, our power is our people.

Equal Opportunity Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GAS00002347

#LI-CV1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

remote senior customer service representative jobs in cranberry township, pa

Director of Natural Gas Services - REMOTE WORK

Lead Specialist, Continuous Improvement

Workers Compensation Claims Specialist, Sr

Procurement Operations Manager, North America

Category Manager - Fabrication

Senior Program Manager

Senior Manager, Training & Commissioning

AP1000 Training Manager (US)

Senior Field Service Representative

Director, OPX Communications

Recruiting and Office Coordinator – Tepper School of Business

Manager, Supply Chain Resiliency

Financial Analyst, Engineering Services Support

Senior Project Manager

SPMO PPM Database Administrator

Senior Supplier Performance Engineer

Licensed Escalations Representative Senior - PNC Wealth Management

Account Manager, Americas OMS

Senior Supplier Performance Engineer - I&C

Sr. Manager, Projects

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