Top 718 Patient services representative Jobs in Crestwood Il

Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)
Advocate Aurora Health —Oak Lawn, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- Computer skills
13d
Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)
Advocate Aurora Health —Oak Lawn, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Hospital
- Medical office experience
- Basic math
3d
Admission Representative Clerk, Part-Time - Tinley Woods Surgery Center
SCA Health —Tinley Park, IL
- $16.88 - $25.88 an hour
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
5d
Outbound Patient Enrollment Specialist
Cadence Health —Chicago, IL
- $23 - $24 an hour
- Remote
- HIPAA
- Mid-level
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Pre-Service Scheduler I-Remote
Advocate Aurora Health —Oak Brook, IL
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- HIPAA
- High school diploma or GED
9d
PartTime Pediatric Office Front Desk Receptionist
Pediatrics On Demand Inc —Oak Lawn, IL
- $18 - $20 an hour
- 12 hour shift
- Basic math
- English
- High school diploma or GED
Quick Apply
Healthcare Administrative Assistant-Client Experience Personnel (Mental Health)
Growth & Guidance Counseling Services —Oak Lawn, IL
- $20 - $21 an hour
- Part-time
- Hybrid work
- Bilingual
- Background check
- Microsoft Outlook
- Free parking
- Paid training
Quick Apply
3d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- English
- Health insurance
- Dental insurance
Patient Service Rep
Duly Health and Care —Orland Park, IL
- $15.10 - $22.70 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Patient Liaison-Oncology Full Time Days
Northwestern Memorial Healthcare —Orland Park, IL
- $20.36 - $27.49 an hour
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
21h
Weekend PartTime Pediatric Office Front Desk Receptionist
Pediatrics On Demand Inc —Oak Lawn, IL
- $18 - $20 an hour
- Part-time
- Basic math
- English
- High school diploma or GED
Quick Apply
Admission Representative Clerk
SCA Health —Tinley Park, IL
- $16.88 - $25.00 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Medical Receptionist
Nowobilska Medical Practice —Oak Lawn, IL
- From $18 an hour
- Part-time
- Travel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Unit Secretary-Emergency Room Full Time Nights
Northwestern Memorial Healthcare —Palos Heights, IL
- $21.00 - $27.30 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- ER
- Tuition reimbursement
- 401(k) matching
Quick Apply
Front Office Assistant Orthopedics
OSF HealthCare —Oak Lawn, IL
- $19.96 - $22.18 an hour
- Full-time
- High school diploma or GED
- Typing
- In-person
1d
Clinic Admissions Associate
Action Behavior Centers —Tinley Park, IL
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
12d
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Tinley Park, IL
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
12d
Patient Service Representative I
Ann & Robert H. Lurie Children’s Hospital of Chicago —Chicago, IL
- $19.00 - $28.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- HIPAA
- 403(b) matching
- Paid parental leave
2d
IMH Admitting Rep, Full Time- Days
UChicago Medicine —Harvey, IL
- Full-time
- Hospital
- Computer literacy
- HIPAA
13d
Access Team Lead
Northwestern Memorial Healthcare —Palos Heights, IL
- $22.56 - $32.72 an hour
- Full-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
9d

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Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)

Advocate Aurora Health -
Oak Lawn, IL

Apply Now

Job Details

Part-time
$19.80 - $29.70 an hour
13 days ago

Qualifications

Patient question and concern management
Phone communication
In-person customer service
Patient complaint handling
High school diploma or GED
Computer skills

Full Job Description

Major Responsibilities:

Patient Services Representatives provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

Greets and accurately registers patients in EMR system verifying essential billing and demographic information.
Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently.
Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.
Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails.
Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate.
Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery.
Notifies patient care area when patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays
Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary.
Performs other related duties as required.

Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.

Reviews encounter forms for accuracy and completeness, checks with physician for missing information.
Enters patient charges into the EMR system according to established policies and procedures.
Batches encounter forms and balances charges.

Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Releases information from records, only according to corporate policies and procedures.
Ensures the availability of properly prepared patient medical records, daily schedules and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepare charts for appointments.
Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area.

Education/Experience Required:

High school diploma or equivalent.

One to two years related customer service experience
Experience handling difficult caller/customers/patients.

Knowledge, Skills & Abilities Required:

CRT/PC experience in a customer service setting.
Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred.
Strong communication skills.
Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information.

Physical Requirements and Working Conditions:

Ability to function in a high volume, multiple-task environment, possibly in a crowed or closely shared work space.
Exposure to ill patients.
Ability to work under stressful conditions with demanding customers.
Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Apply Now

Refine Your Search

patient services representative jobs in crestwood il

Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)

Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)

Admission Representative Clerk, Part-Time - Tinley Woods Surgery Center

Outbound Patient Enrollment Specialist

Pre-Service Scheduler I-Remote

PartTime Pediatric Office Front Desk Receptionist

Healthcare Administrative Assistant-Client Experience Personnel (Mental Health)

Enrollment Specialist (Remote - Work From Home)

Patient Service Rep

Patient Liaison-Oncology Full Time Days

Weekend PartTime Pediatric Office Front Desk Receptionist

Admission Representative Clerk

Medical Receptionist

Unit Secretary-Emergency Room Full Time Nights

Front Office Assistant Orthopedics

Clinic Admissions Associate

INTERNAL Clinic Admissions Associate

Patient Service Representative I

IMH Admitting Rep, Full Time- Days

Access Team Lead

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