Top 769 Technical support engineer Jobs in Crowley Tx

Jr. Systems Engineer
In-Telecom —Arlington, TX
- $65,000 - $75,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Design Engineer Associate 1
M.C. Dean, Inc —Fort Worth, TX
- Full-time
- Computer Science
- Research
- Mid-level
Network Operations Center (NOC) Operator
Lightning AI —Fort Worth, TX
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
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Acoustical Engineer
Behrens & Associates, Inc. —Aledo, TX
- $70,000 - $100,000 a year
- Full-time
- Background check
- Engineering
- Data analysis skills
- Health savings account
- Health insurance
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IT Solutions Architect
ALTEN Technology USA —Grand Prairie, TX
- $80,000 - $150,000 a year
- 7 years
- Pass drug screening
- System design
- Opportunities for advancement
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Structural Engineer
Huitt-Zollars —Fort Worth, TX
- Full-time
- 5 years
- Office
- Master's degree
- Commuter assistance
- AD&D insurance
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Mechanical Engineer
Summit Casing Equipment —Fort Worth, TX
- Full-time
- Background check
- 5 years
- Engineering
- Health insurance
- Dental insurance
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Sr. R&D Engineer
Three Point Solutions, Inc. —Fort Worth, TX
- $55 - $60 an hour
- Contract
- 5 years
- Engineering
- Research
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13d
Civil/Structural Engineer
Thompson Pipe Group - Alvarado —Alvarado, TX
- $105,000 - $130,000 a year
- Full-time
- Background check
- Word processing
- Bachelor of Science
- Health savings account
- Paid holidays
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7d
Civil Professional Engineer - Treatment
Parkhill —Fort Worth, TX
- Full-time
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
14d
Software Engineer
The Structures Company, LLC —Fort Worth, TX
- $30 - $105 an hour
- 10 hour shift
- System design
- 3 years
- C++
- Health insurance
- Dental insurance
Quick Apply
6d
Microsoft Modern Work Engineer (Copilot & SharePoint)
Emergent Software —Dallas-Fort Worth, TX
- $110,000 - $140,000 a year
- Overtime
- Remote
- Presentation skills
- SharePoint
- Senior level
- Profit sharing
- Paid parental leave
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Municipal Team Leader
Garver —Fort Worth, TX
- Call employer
- Bachelor's degree
- Mentoring
- Recruiting
- Wellness program
Quick Apply
Water Modeling & Planning Squad Leader
Garver —Fort Worth, TX
- Call employer
- Supervising experience
- Bachelor's degree
- Mentoring
- Wellness program
Quick Apply
Rotating Engineer – Onshore Reliability
Hudson Manpower —Arlington, TX
- Full-time
- Senior level
Quick Apply
North Texas Water Facilities Team Leader
Garver —Fort Worth, TX
- Call employer
- 3 years
- Travel
- Accounting
- Wellness program
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Water Automation Team Leader
Garver —Fort Worth, TX
- Call employer
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Wellness program
Quick Apply
DevOps Architect (Azure & IaC)
Emergent Software —Dallas-Fort Worth, TX
- $160,000 - $190,000 a year
- Overtime
- Remote
- 8 years
- Mentoring
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
Civil Project Manager – Site Development
Parkhill —Arlington, TX
- Full-time
- Construction site
- Engineering
- Driver's License
- Wellness program
- Health savings account
14d
Mechanical Engineer – Onshore Reliability
Hudson Manpower —Arlington, TX
- Full-time
- Senior level
Quick Apply

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Jr. Systems Engineer

In-Telecom -
Arlington, TX

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Disability insurance
Health insurance
Vision insurance
Life insurance

Qualifications

Customer communication
Driver's License
IT department experience

Full Job Description

Description

The Junior Systems Engineer serves as an Escalations Level 2 technical resource within our managed services organization, providing advanced troubleshooting, administration, and technical support across multiple client environments.

This role handles issues that require deeper technical knowledge, elevated administrative access, or coordination across multiple systems or users. The Junior Systems Engineer is expected to take complete ownership of assigned tickets, identify recurring issues, document solutions, and escalate appropriately when an issue presents a security, stability, or architectural risk.

This is a client-facing position requiring strong technical judgment, clear communication, disciplined documentation, and the ability to work effectively in a fast-paced MSP environment.

Key Responsibilities

Troubleshoot and resolve escalated support requests involving Microsoft 365, Windows operating systems, networking, servers, identity, applications, and endpoint management.
Serve as an escalation resource for Level 1 technicians and provide technical guidance when appropriate.
Administer Microsoft 365 services, including Exchange Online, Entra ID, Teams, SharePoint, licensing, user access, and security settings.
Troubleshoot identity and access issues involving Active Directory, Entra ID, multifactor authentication, Conditional Access, group policies, and permissions.
Support Windows Server environments, including Active Directory, DNS, DHCP, file services, print services, and basic Group Policy administration.
Diagnose network connectivity issues involving switches, firewalls, wireless networks, VPNs, VLANs, routing, DNS, and DHCP.
Investigate alerts generated by RMM, backup, security, identity, and network monitoring platforms.
Identify recurring incidents and assist with root-cause analysis and permanent remediation.
Follow established change-management, security, escalation, and documentation standards.
Maintain accurate ticket notes, time entries, resolution details, client documentation, and knowledge-base articles.
Communicate directly with clients regarding technical findings, business impact, next steps, and resolution status.
Coordinate with senior engineers, cybersecurity, vendors, and other internal teams when issues require specialized expertise.
Participate in an on-call rotation and after-hours maintenance activities as required.
Assist with small technical projects, system upgrades, migrations, deployments, and remediation initiatives, when needed.
Mentor Level 1 technicians and contribute to the continued development of the service team.

Skills, Knowledge & Expertise

Technical Qualifications

Three or more years of hands-on IT support, systems administration, or network support experience.
At least one year of experience in an MSP, multi-client, or high-volume service desk environment strongly preferred.
Working knowledge of Microsoft 365 administration, including Exchange Online and Entra ID.
Working knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, and file permissions.
Experience troubleshooting LAN, WAN, wireless, VPN, firewall, and general network connectivity issues.
Experience supporting Windows 10 and Windows 11 devices in a business environment.
Familiarity with virtualization platforms such as Microsoft Hyper-V or VMware and hosting platforms, such as Azure.
Experience with remote monitoring and management, PSA, documentation, backup, endpoint security, and ticketing platforms.
Understanding of cybersecurity fundamentals, including MFA, least privilege, phishing protection, endpoint security, patching, and identity protection.
Ability to read logs, isolate technical variables, document findings, and follow structured troubleshooting processes.
Basic PowerShell experience preferred.
Experience with ConnectWise Manage, ConnectWise RMM, Microsoft Intune, Azure, Meraki, Fortinet, SentinelOne, Auvik, or similar platforms is a plus.

Certification Requirements
Candidates must possess at least three of the following, or an equivalent certification:

CompTIA Network+
CompTIA Security+
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
Microsoft Certified: Azure Administrator Associate (AZ-900)
Microsoft Certified: Identity and Access Administrator Associate (SC-300)

A candidate without a current certification may be considered when they have equivalent hands-on experience and agree to obtain an approved certification within the first six months of employment.

Preferred Certifications

CompTIA Security+
Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
CCNA
Vendor-specific certifications involving Fortinet, Meraki, VMware, backup, endpoint security, or other platforms used by the organization

Professional Qualifications

Strong ownership mentality and ability to independently drive issues through resolution.
Clear written and verbal communication skills.
Ability to explain technical issues to nontechnical users without unnecessary jargon.
Strong organization, prioritization, and time-management skills.
Ability to balance urgency with thorough troubleshooting and proper change control.
Willingness to ask for assistance before an issue creates unnecessary client impact.
Ability to work across multiple client environments without confusing credentials, configurations, or documentation.
Strong attention to detail when entering time, documenting work, modifying systems, and communicating with clients.
Ability to remain composed during outages, escalations, and high-pressure situations.
Commitment to continuous learning and professional development.

Performance Expectations
Success in this role will be measured by:

Ticket ownership and timely progression toward resolution
Technical resolution quality and ticket reopen rate
Accurate documentation and time entry
Adherence to escalation, security, and change-management standards
Client communication and client satisfaction
Identification of recurring issues and contribution to permanent remediation
Effective partnership with Level 1 technicians and senior engineering resources
Completion of assigned professional development and certification goals

Education and Other Requirements

Associate degree in information technology, computer science, cybersecurity, or a related field preferred; equivalent professional experience may be considered.
Valid driver’s license and reliable transportation may be required for occasional onsite client support.
Ability to participate in an on-call rotation.
Ability to lift and transport standard IT equipment when necessary.

Job Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance

About In-Telecom

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

technical support engineer jobs in crowley tx

Jr. Systems Engineer

Design Engineer Associate 1

Network Operations Center (NOC) Operator

Acoustical Engineer

IT Solutions Architect

Structural Engineer

Mechanical Engineer

Sr. R&D Engineer

Civil/Structural Engineer

Civil Professional Engineer - Treatment

Software Engineer

Microsoft Modern Work Engineer (Copilot & SharePoint)

Municipal Team Leader

Water Modeling & Planning Squad Leader

Rotating Engineer – Onshore Reliability

North Texas Water Facilities Team Leader

Water Automation Team Leader

DevOps Architect (Azure & IaC)

Civil Project Manager – Site Development

Mechanical Engineer – Onshore Reliability

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