Top 7 Front desk clerk Jobs in Crown Point, In

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CUSTOMER SERVICE REG-MPG CROWNPT SPORTSPLEX
Methodist Hospitals —Crown Point, IN
Directs telephone calls and messages to appropriate persons, provides customer service as needed. Overview: Under general supervision. to perform work greeting…
Department Assistant
Powers Health —Munster, IN
Six months experience as unit secretary, medical assistant or physician's receptionist preferred. Supplementary commercial school/college course in typing,…

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Front Desk
National Church Residences —Columbus, OH
The Front Desk Clerk is responsible for maintaining the safety, security, and orderly operation of the building while providing professional, courteous service…
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Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$15 - $16 an hour
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front desk clerk jobs near crown point, in

Welcome guests and provide friendly, professional customer service.
Check guests in and out efficiently using hotel procedures.
Assign guest rooms and verify reservations and guest information.
Answer phone calls, respond to guest questions, and relay messages.
Process payments, post charges, and balance the cash drawer at the end of each shift.
Handle reservations, cancellations, and group bookings.
Resolve guest concerns and complaints promptly and professionally.
Coordinate with housekeeping to ensure room availability and resolve room status discrepancies.
Maintain accurate front desk logs and guest records.
Provide information about the hotel, local restaurants, attractions, and nearby services.
Conduct hotel availability checks and stay informed about local competitor rates.
Keep the front desk and lobby area clean, organized, and presentable.
Receive and distribute mail, set wake-up calls, and perform other administrative duties.
Assist with laundry by washing, drying, and folding linens as needed.
Follow company policies, safety standards, and attend staff meetings.
Perform additional duties assigned by management to support hotel operations.

These duties can also be summarized for a résumé as:

Delivered exceptional customer service by greeting guests, managing check-in/check-out, and resolving guest concerns.
Processed reservations, payments, and room assignments while maintaining accurate guest records.
Coordinated with housekeeping to ensure room readiness and guest satisfaction.
Answered multi-line phones, handled guest inquiries, and provided local area recommendations.
Balanced cash drawer, posted guest charges, and completed end-of-shift reports.
Maintained a clean, organized front desk and assisted with laundry and general hotel operations as needed

Pay: From $16.00 per hour

Work Location: In person