Top 20 Customer support coordinator Jobs in Cumming, Ga

Onboarding Coordinator
RCX Sports —Roswell, GA
- $50,000 - $52,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
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Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
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11d
Client Service Coordinator
Angel Companions —Marietta, GA
- $42,000 a year
- Email
- Mid-level
- Office
- Administrative experience
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11d
Customer Support Coordinator - Product Selection I
Siemens —Peachtree Corners, GA
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
4d
Account Coordinator - Remote
Scopes Facility Services, Inc —Alpharetta, GA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Writing skills
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11d
Program Support Coordinator
Travel Incorporated —Duluth, GA
- Extended hours
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
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Customer Service Coordinator II (Hybrid)
Benson Integrated Marketing Solutions, Inc —Alpharetta, GA
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Paid holidays
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4d
Customer Account Coordinator
KD FINECHEM USA, INC —Duluth, GA
- $50,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
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5d
Member Success Coordinator/ Specialist
Forum Purchasing, LLC —Atlanta, GA
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
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7d
Client Services Account Coordinator
Red Oak Inventory Finance —Alpharetta, GA
- $45,000 a year
- Full-time
- 11+ years
- Mid-level
- Office
- On-the-job training
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13d
Key Account Coordinator
Southeast Restoration Group —Canton, GA
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Disability insurance
- Health insurance
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6d
Client Services Coordinator (Management Track)
MegaPrint & Signs —Gainesville, GA
- $50,000 - $60,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Service Dispatch Coordinator
Atosa USA, Inc. —Flowery Branch, GA
- Microsoft Excel
- Microsoft Outlook
- ERP systems
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Wellness Coordinator
Icebox Cryotherapy Cumming —Cumming, GA
- $13 - $15 an hour
- Part-time
- Ability to lift 50 pounds
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
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Customer Service Coordinator
Taylor Corporation —Duluth, GA
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Remote Transportation Care Coordinator
ACC PREMIERE —Roswell, GA
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
3d
Weekend Wellness Coordinator
Icebox Cryotherapy Cumming —Cumming, GA
- $13 - $15 an hour
- Full-time
- Ability to lift 50 pounds
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
13d
Major Accounts Coordinator
Nixon Power Services —Lawrenceville, GA
- Full-time
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Client Experience Coordinator (English/Spanish) – Part-Time
Senior Benefits Advisors —Lawrenceville, GA
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick Apply
11d
Wellness Coordinator
Icebox Cryotherapy Peachtree Corners —Peachtree Corners, GA
- $14 an hour
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply

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Onboarding Coordinator

RCX Sports -
Roswell, GA

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Job Details

Full-time
$50,000 - $52,000 a year

Benefits

Paid parental leave
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Customer relationship building
Managing clients in a customer support role
Data management
Sports
Cross-functional collaboration
Account management
Working with youth
Cross-functional communication

Full Job Description

At RCX Sports, we proudly serve as the premier youth sport operating partner for the NFL, NHL, MLS, MLB, NBA, and WNBA. We provide officially licensed uniforms, comprehensive resources, and dedicated support, empowering league operators to run the very best youth sports leagues and events in their communities. Our mission is grounded in the transformative power of sports. We're dedicated to ensuring every child has the opportunity to play the game they love. By empowering league operators to effectively run and maintain their programming season after season, we're committed to making youth sports accessible and inclusive for all.

As the Onboarding Coordinator, you'll serve as the primary guide for new league operators as they launch their first season with RCX Sports. In this role, you'll be the main point of contact from the moment an operator signs their agreement through the placement of their first order. You will ensure league operators feel supported, informed, and are set up for long-term success.

This customer-facing, operationally focused position requires strong communication skills, sports operations knowledge, and the ability to coordinate across teams to deliver a seamless onboarding experience. The role will primarily support new league operators launching MLS GO programming, ensuring they receive specialized guidance aligned with MLS GO program requirements and standards.

Job Responsibilities:

Act as the main point of contact for assigned new League Operators from the time they sign their operating agreement through the placement of their first league order.
Conduct regular communication with operators via phone, email, and text to provide proactive updates, guidance, and support.
Follow established onboarding workflows to guide operators through each stage of setup, identifying when additional support or touchpoints are needed.
Assess operator readiness and determine the level of support required for each operator to successfully run their first season.
Ensure operators maintain program compliance and adhere to RCX standards throughout the onboarding process.
Maintain accurate records and notes in Salesforce, documenting progress, key decisions, and challenges to support seamless handoff to long-term Account Managers after season one.
Assist the onboarding team with reporting and troubleshooting operational, logistical, and system-related issues impacting assigned accounts during onboarding.
Identify, track, and report pain points or roadblocks that may hinder operator success, collaborating with internal teams to assist in developing solutions and process improvements.
Partner cross-functionally with League Success, Fulfillment, and Technology teams to ensure a coordinated and efficient onboarding experience
Support data-driven decision-making by contributing insights and feedback from onboarding experiences to improve future processes and training materials.

Minimum Qualifications:

Bachelor's degree in Sports Management, Business, Communications, or related field or 3+ years of related experience as a league operator or owner, or sports director at a national organization
1-2 years working directly with youth sports leagues, recreational programs, club operations, or community sports organizations
Prior experience managing customer relationships in a service-oriented environment (sports management, education, SaaS, or franchise support)
Hands-on involvement in planning, coordinating, or executing sports events, camps, or tournaments
Understanding of the lifecycle of a youth sports season (registration, scheduling, equipment, gameplay)
Excellent communication skills with ability to provide proactive updates and guidance via multiple channels
Strong organizational and problem-solving abilities
Experience working cross-functionally across multiple departments
Customer service excellence
Strong data management and documentation skills
Experience using CRM tools such as Salesforce (preferred)
Passion for youth sports and expanding access to sporting opportunities

More about the role (Additional Position Details):

Travel: Less than 20% of the time
Work Schedule: Full-Time 40 hours/week (Monday-Friday) with occasional nights and weekends
Compensation Structure: Expected started salary range $50,000-$52,000/year. Salary (Paid Weekly) FLSA-Nonexempt (Overtime Eligible). Our pay grades are determined by role, level, location, and alignment with market data. This position is eligible for an annual discretionary bonus & benefits including Medical, Dental, Vision, Life Insurance, Disability, 401(k), Paid Parental Leave, Unlimited PTO, Monthly Wellness Expense Reimbursement and additional voluntary benefits.
Location: Remote
Reports to: Onboarding Manager
Supervisory Responsibilities: None

Benefits & Perks:

Stay Healthy: Enroll in comprehensive benefits & insurance plans with no waiting period
Be Well: Expense up to $65 per month for health & wellness
Maximize Savings: Contribute to your 401k retirement savings with company matching
Be Comfortable: Enjoy a relaxed casual dress code
Take Time: Enjoy a variety of time off benefits including Unlimited PTO and paid Parental Leave
Stay Connected: Work equipment (laptop and monitor) provided by RCX Sports

Equal Employment Opportunity Statement:

RCX Sports is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and team members without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, citizenship, veteran status, genetic information or any other status protected by applicable federal, state or local law. We will make reasonable accommodations when necessary for team members and applicants with disabilities or handicaps, provided the individual is otherwise qualified to perform the job's essential functions. Likewise, RCX Sports will comply with all legal requirements relating to accommodating religious beliefs and practices. If you believe that you require an accommodation, please contact Human Resources.

Applicants must be currently authorized to work in the United States on a full-time basis.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Refine Your Search

customer support coordinator jobs in cumming, ga

Onboarding Coordinator

Intake Coordinator

Client Service Coordinator

Customer Support Coordinator - Product Selection I

Account Coordinator - Remote

Program Support Coordinator

Customer Service Coordinator II (Hybrid)

Customer Account Coordinator

Member Success Coordinator/ Specialist

Client Services Account Coordinator

Key Account Coordinator

Client Services Coordinator (Management Track)

Service Dispatch Coordinator

Wellness Coordinator

Customer Service Coordinator

Remote Transportation Care Coordinator

Weekend Wellness Coordinator

Major Accounts Coordinator

Bilingual Client Experience Coordinator (English/Spanish) – Part-Time

Wellness Coordinator

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