Top 905 Technician 1 Jobs in Cumming, Ga

Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Patient Care Technician
Northside Hospital Inc. —Cumming, GA
- Part-time
- Hospital
- BLS Certification
- Acute care experience
Phlebotomist
Southeast Medical Group —Cumming, GA
- Weekends as needed
- Background check
- Anatomy knowledge
- Pass drug screening
Quick Apply
Patient Services Technician
PathGroup —Alpharetta, GA
- High school diploma or GED
- Entry level
- Travel reimbursement
Quick Apply
Patient Care Tech, ICU
Northside Hospital Inc. —Cumming, GA
- Full-time
- BLS Certification
- Critical & Intensive Care
- Acute care experience
Data Center Technician I
Flexential Corp. —Alpharetta, GA
- $20 - $21 an hour
- Monday to Friday
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Quick Apply
Experienced Auto Body Repair Technician
Carvana —Hoschton, GA
- Overtime
- Background check
- 18 years or older
- English
- Loan repayment program
- Tuition reimbursement
Quick Apply
10d
Licensed Pharmacy Technician
Express Food and Pharmacy —Dacula, GA
- $17 - $23 an hour
- 8 hour shift
- Bilingual
- Background check
- Spanish
- Health insurance
- Paid time off
Quick Apply
Board Certified Behavior Analyst (BCBA)
Benchmark Human Services —Gainesville, GA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Profit sharing
- Continuing education credits
Quick Apply
Lab Engineer / Project Leader (UL/CSA Certification)
Makita Corporation of America —Buford, GA
- Full-time
- Bachelor of Science
- Writing skills
- Mid-level
Quick Apply
Pharmacy Manager
9 Pharmacy Woodstock —Woodstock, GA
- From $68 an hour
- Part-time
- Background check
- Spanish
- Doctoral degree
- Paid time off
Quick Apply
Veterinary Technician / Veterinary Assistant- Feline Only Practice
Community Cat Clinic-Duluth —Duluth, GA
- $20 - $25 an hour
- 4 hour shift
- Clinic experience
- Mid-level
- Patient care
- Paid holidays
- Health insurance
Quick Apply
9d
Veterinary Technician
Barkfield Animal Hospital —Cumming, GA
- $16 - $21 an hour
- Full-time
- Background check
- Mid-level
- Surgery
- Continuing education credits
- Paid parental leave
Quick Apply
9d
BCBA - Clinical Director Sign-on bonus up to $20,000
BlueSprig —Buford, GA
- $85,000 - $113,000 a year
- Hybrid work
- Background check
- Clinic
- Children
- Paid holidays
- Dental insurance
Quick Apply
Fleet Mechanic | Trucks, Trailers & Small Engines | Stable Career | Growth Opportunities
Ed Castro Landscape —Roswell, GA
- $24 - $27 an hour
- Full-time
- Mechanic experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
10d
Veterinary Technician / Veterinary Assistant – Feline-Only Practice
Community Cat Clinic-Duluth —Woodstock, GA
- $20 - $25 an hour
- 4 hour shift
- Clinic experience
- Mid-level
- Patient care
- Paid holidays
- Health insurance
Quick Apply
Veterinary Assistant and Technician
easyvet Clinic Cumming —Cumming, GA
- $12 - $17 an hour
- Weekends as needed
- Customer service
- Word processing
- Computer literacy
Quick Apply
BCBA – Multidisciplinary Practice | Clinician Owned | Roswell, GA
Therapy and Learning Center of GA —Roswell, GA
- Up to $106,500 a year
- Full-time
- Management
- Mid-level
- Master's degree
- Continuing education credits
- Mileage reimbursement
Quick Apply
Registered Behavior Technician (RBT)
Life Changing Missions LLC —Cumming, GA
- $22 - $26 an hour
- Part-time
- Applied behavior analysis
- Customer service
- High school diploma or GED
- Flexible schedule
Quick Apply
Wildlife Technician
Arete Pest Control —Buford, GA
- $40,000 - $50,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Paid training
- Fuel card
Quick Apply

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technician 1 jobs near cumming, ga

Help Desk Technician (Tier 2)

Snap Tech IT -
Cumming, GA

Apply Now

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance

Qualifications

Customer communication
IT user and group management
Technical documentation
Windows
Driver's License
Desktop (troubleshooting support)
Customer support ticket management
IP networking
Desktop administration
Ticketing system technical support

Full Job Description

Snap Tech IT is hiring a Help Desk Technician (Tier 2/ Tier 3) to serve as a primary escalation point for complex client issues in our Managed Service Provider (MSP) environment. This role is designed for technicians already operating at a Tier 2 level who are comfortable owning advanced troubleshooting from start to finish.

This is not an entry-level help desk role.

Location: Cumming, GA or Tempe, AZ
Type: Full-Time | In Office
Schedule: Monday–Friday, 7:50am–5:00pm
Salary Range: $55,000–$65,000 (based on experience)

Important – Please Read Before Applying

You will struggle in this role if your experience is limited to:

Tier 1 help desk or password-reset work
Home labs, self-study, or classroom-only experience
Supporting a single internal environment with low ticket volume

We are looking for a technician who already understands the pace, accountability, and problem-solving depth required in an MSP or similarly demanding service desk environment.

What You’ll Do

Act as a Tier 2 escalation resource for complex technical issues
Provide remote technical support to multiple business clients in a B2B MSP environment
Troubleshoot and resolve advanced issues involving:
Windows 10/11
Microsoft 365 (Exchange, Azure AD basics)
Active Directory (users, groups, GPO awareness)
Networking fundamentals (DNS, DHCP, TCP/IP)
Own tickets through resolution, not just handoffs
Perform technical triage and determine issue severity and root cause
Use ConnectWise Automate and our ticketing system to manage work
Support endpoint security tools, email security, MDM, and related platforms
Create and maintain clear documentation in IT Glue
Collaborate with other technicians and escalate only when appropriate
Participate in a rotating after-hours on-call schedule
Occasionally travel onsite to client locations (valid driver’s license required)

What We’re Looking For

You are someone who:

Regularly handles escalated or non-routine tickets
Is comfortable troubleshooting issues where the answer isn’t obvious
Can manage multiple priorities in a fast-paced queue
Communicates clearly with non-technical end users
Takes ownership and follows issues through to resolution
Values documentation, process, and accountability
Understands MSP expectations around responsiveness and efficiency

Required Qualifications

3–5 years of IT support experience (Service Desk, Technical Support, MSP preferred)
Demonstrated Tier 2 troubleshooting experience
Strong working knowledge of:
Windows OS
Microsoft 365
Active Directory
Solid understanding of networking fundamentals
Experience working from a ticket queue and documenting work thoroughly
Strong customer service and communication skills

Strongly Preferred (Not Required)

Prior MSP experience
Experience with ConnectWise, RMM tools, or similar platforms
Exposure to virtualization (VMware or similar)
Security tooling or firewall exposure
Microsoft or CompTIA certifications

**Certifications in any mix of Microsoft, Cisco, Sophos, LabTech/Automate, ConnectWise, and VMWare are considered a MAJOR PLUS. *

Benefits include group medical/dental insurance, paid vacation, holidays, personal & sick time, retirement contribution and training reimbursement. Our generous compensation plans are structured as salary plus bonuses for meeting utilization, compliance, and customer service requirements, with initial compensation commensurate with relevant experience.

About Snap Tech IT

Since 2001, Snap Tech IT has provided tech support to businesses in Atlanta, Phoenix, and San Francisco, and we are growing fast. As we expand operations from coast to coast, we have great opportunities for savvy IT professionals.

You will join a proven team owned by industry thought leaders who share their IT industry knowledge on the local and national stage. You’ll find them right down the hall, working side-by-side with the rest of the team to build an incredible company. Our goal: to create an environment where people love to work, and to extend that to help our clients become the same.

Apply Now

Refine Your Search

technician 1 jobs in cumming, ga

Help Desk Technician (Tier 2)

Patient Care Technician

Phlebotomist

Patient Services Technician

Patient Care Tech, ICU

Data Center Technician I

Experienced Auto Body Repair Technician

Licensed Pharmacy Technician

Board Certified Behavior Analyst (BCBA)

Lab Engineer / Project Leader (UL/CSA Certification)

Pharmacy Manager

Veterinary Technician / Veterinary Assistant- Feline Only Practice

Veterinary Technician

BCBA - Clinical Director Sign-on bonus up to $20,000

Fleet Mechanic | Trucks, Trailers & Small Engines | Stable Career | Growth Opportunities

Veterinary Technician / Veterinary Assistant – Feline-Only Practice

Veterinary Assistant and Technician

BCBA – Multidisciplinary Practice | Clinician Owned | Roswell, GA

Registered Behavior Technician (RBT)

Wildlife Technician

I want to receive the latest job alert for technician 1 in cumming, ga

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