Top 278 It support specialist Jobs in Cupertino, Ca

Data Center FOC Monitoring Operations Specialist - Mandarin
Tellusicom INC —Santa Clara, CA
- $3,000 - $3,066 a month
- Weekends as needed
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Field Tech II
Compucom —San Jose, CA
- $20.25 - $27.00 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
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Vision Support Assistant (VSA) for Tech Employees
Confidential —Sunnyvale, CA
- $24 - $28 an hour
- Full-time
- Background check
- Current TB test
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
11d
IT Field Service Technician
Hemmersbach Nordamerika —San Jose, CA
- $23 - $30 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Health insurance
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Data Center IT Operations Technician - Mandarin
Tellusicom INC —Santa Clara, CA
- $3,000 - $3,066 a month
- Full-time
- English
- Windows
- Linux
- Opportunities for advancement
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Junior IT Support Specialist
Cambridge Industries USA, Inc. —Santa Clara, CA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
9d
Information Technology (IT) Technician
Town of Los Gatos —Los Gatos, CA
- $93,100.80 - $120,016.00 a year
- Online Application
- Computer Science
- Mid-level
- US work authorization
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
IT Support Analyst
ID.me —Mountain View, CA
- $89,918 - $104,880 a year
- Weekends as needed
- Mid-level
- Office
- Windows
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Technology Support Specialist
CrowdStrike —Sunnyvale, CA
- $85,000 - $120,000 a year
- Full-time
- English
- Research
- Mid-level
- Paid holidays
- Health insurance
3d
IT Field Desktop Connectivity Technician
Pacific Office Automation —Pleasanton, CA
- $22 - $30 an hour
- Analysis skills
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Technical Support Specialist - Financials
ServiceTitan, Inc. —California
- $19.61 - $31.49 an hour
- Full-time
- Mid-level
- Math
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
Integrated DNA Technologies (IDT) —Sunnyvale, CA
- $33.65 - $40.50 an hour
- Full-time
- Clean driving record
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
IT Technician (Field)
Cal Tech Services Inc —San Jose, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
IT Specialist
RapidFort, Inc. —Sunnyvale, CA
- $70,000 - $80,000 a year
- Google Workspace
- Computer science
- Computer Science
Quick Apply
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Customer Support Admin - IT
Honeywell Aerospace —San Jose, CA
- Full-time
- Travel
- Entry level
IT Service Coordinator
Central Computer —Santa Clara, CA
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
IT Operations Specialist
Spotline Inc —Sunnyvale, CA
- From $40 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply

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it support specialist jobs near cupertino, ca

Data Center FOC Monitoring Operations Specialist - Mandarin

Tellusicom INC -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$3,000 - $3,066 a month

Qualifications

Mandarin
Operational analysis
Teamwork
EHS
Alarm system monitoring procedures
Change management
Alarm monitoring software
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Low-voltage electrical systems
Emergency response readiness
Process management
Analytics

Full Job Description

Data Center FOC Monitoring Operations Specialist

About the Role

We are seeking a highly responsible and detail-oriented Data Center FOC Monitoring Operations Specialist to support global facility monitoring and operational coordination across critical data center environments. This role is responsible for real-time monitoring, alarm management, incident coordination, operational quality supervision, and support of intelligent operations platform development.

The ideal candidate has experience in data center facilities operations, strong situational awareness, and the ability to work effectively in fast-paced environments with high-frequency alarms and mission-critical operational requirements.

Key Responsibilities

Global Facility Monitoring & Incident Response

Provide 24/7 rotating monitoring coverage for global data center facilities operations through centralized monitoring platforms.
Monitor facility alarms, operational events, and system notifications, ensuring timely response, escalation, and coordination of incident handling activities.
Organize and coordinate emergency response activities related to IDC facility incidents to minimize operational impact and risks.
Escalate critical incidents and provide timely reporting and updates to management teams and relevant stakeholders.
Support major event operations, network freeze periods, and critical maintenance coordination activities.

Monitoring Systems & Platform Optimization

Support the optimization and continuous improvement of FOC alarm systems, automated monitoring tools, and operations management platforms.
Assist with intelligent operations platform development initiatives to improve operational visibility, automation, and response efficiency.
Help improve alarm management logic, monitoring coverage, and operational workflows.

Operations Quality Supervision

Perform routine quality inspections of operational activities including incidents, changes, maintenance work, and facility operations processes.
Identify operational risks, quality gaps, and recurring issues, and track implementation of corrective and preventive actions.
Regularly review and analyze core operational data and KPI metrics to identify common risks and improvement opportunities.
Support local operations teams in continuously improving operational quality and compliance standards.

Operational Coordination & Process Management

Participate in full incident lifecycle management, including event tracking, escalation, communication, resolution coordination, and post-incident follow-up.
Monitor and identify abnormal changes or operational risks during maintenance and change execution activities.
Coordinate cross-functional communication and collaboration between internal teams, vendors, and site operations personnel.
Assist facility monitoring supervisors with temporary operational tasks, reporting activities, and special projects as required.

Qualifications Required

Technical background in data center facilities operations, IDC environments, or critical infrastructure operations.
Understanding of electrical systems, HVAC operating logic, low-voltage systems, and facility monitoring principles.
Ability to quickly identify alarm risks, abnormal conditions, and operational issues through monitoring platforms.
Familiarity with incident management, change management, maintenance coordination, alarm handling, and emergency response processes.
Strong analytical and problem-solving skills, with the ability to identify operational risks from monitoring and platform data.
Strong communication, coordination, and teamwork capabilities.
Professional working proficiency in English.
Ability to work rotating shifts, weekends, holidays, and in high-frequency alarm environments.

Preferred

Experience in data center FOC/NOC operations or mission-critical facility monitoring environments.
Experience with DCIM, BMS, EMS, or automated monitoring platforms.
Chinese language capability or bilingual reporting/communication skills are considered a plus.
Experience supporting global operations or multi-site data center environments.
Familiarity with EHS, operational compliance, and critical infrastructure operational standards.

What We Offer

Opportunity to work in a global mission-critical data center environment.
Exposure to international facility operations and large-scale infrastructure monitoring.
Collaborative and multicultural work environment.
Career development opportunities within data center operations and facilities management.
Competitive compensation and benefits package.

Pay: $3,000.00 - $3,066.00 per month

Language:

Mandarin (Preferred)

Shift availability:

Night Shift (Preferred)
Day Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in cupertino, ca

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