Top 158 It Jobs in Cuyahoga Falls, Oh

Help Desk Analyst
Confidential —Massillon, OH
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Technology Applications Specialist
PRT Staffing —Parma, OH
- $22.21 - $28.00 an hour
- Monday to Friday
- Computer Science
- ERP systems
- Mid-level
Quick Apply
Information Technology Support Technician
Gregory Industries —North Canton, OH
- 8 hour shift
- Background check
- Software troubleshooting
- Customer service
- Profit sharing
- Paid holidays
Quick Apply
Desktop Support Administrator
University Hospitals —Ravenna, OH
- $20.76 - $32.47 an hour
- Nights as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
7h
HelpDesk Technician
QualityIP —Kent, OH
- $41,600 - $65,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Technical Support Specialist
OverDrive, Inc. —Cleveland, OH
- Full-time
- Hybrid work
- Computer literacy
- Office
- Bachelor's degree
IT Support Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Desktop Support Specialist- Stow- Munroe Falls
NEOnet —Stow, OH
- From $50,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
Head of Library Systems
Stow-Munroe Falls Public Library —Stow, OH
- $23.95 an hour
- Part-time
- Computer science
- Computer Science
- Computer literacy
- Bereavement leave
Quick Apply
Help Desk Specialist
Stark State College of Technology —North Canton, OH
- $18.36 - $23.87 an hour
- Email
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
IT Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Hasenstab Architects Inc. —Akron, OH
- From $50,000 a year
- Full-time
- Mid-level
- Office
- Project management
- Health insurance
- Dental insurance
Quick Apply
2d
Desktop Support Specialist- Mogadore
NEOnet —Mogadore, OH
- $40,000 - $45,000 a year
- Full-time
- Software troubleshooting
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
IT&S Applications Trainer I
Summa Health —Akron, OH
- $34.00 - $50.99 an hour
- Full-time
- Hybrid work
- Classroom
- Computer literacy
- Mid-level
- AD&D insurance
- Disability insurance
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
Quick Apply
Training & Tech Support Technician
LayerZero Power Systems Inc —Aurora, OH
- $94,000 - $114,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
IT Procurement Analyst
Babcock & Wilcox Company —Akron, OH
- Mid-level
- Office
- Finance
Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
Service Desk Analyst I
Fortress SRM LLC —Independence, OH
- $21 - $24 an hour
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
Quick Apply

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it jobs near cuyahoga falls, oh

Help Desk Analyst

Confidential
Massillon, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

A growing and technology-driven organization is seeking an experienced a Help Desk Analyst to join our IT team. This individual will serve as the highest level of technical support, resolving complex hardware, software, network, and infrastructure issues while mentoring junior support staff and partnering with IT teams to improve service delivery.

This is an excellent opportunity for a seasoned IT professional who enjoys troubleshooting challenging technical issues, working with a wide range of technologies, and providing exceptional customer service.

Responsibilities

Provide advanced technical support for desktops, laptops, mobile devices, printers, and peripheral equipment.
Troubleshoot and resolve complex Windows, Microsoft 365, Active Directory, networking, VPN, and application issues.
Escalate and coordinate critical incidents with infrastructure, security, and engineering teams as needed.
Analyze recurring technical issues and recommend permanent solutions and process improvements.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
Mentor and assist Tier I and Tier II support analysts.
Install, configure, and support hardware, software, and operating systems.
Manage user accounts, permissions, and group policies.
Support remote users and multiple office locations.
Participate in system upgrades, migrations, deployments, and IT projects.
Ensure support tickets are accurately documented and resolved within established service level agreements (SLAs).
Maintain a high level of customer satisfaction through timely communication and issue resolution.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
5+ years of progressive IT Help Desk or Desktop Support experience preferred.

Preferred Certifications

CompTIA A+
Network+
Security+
Microsoft Certified

What We're Looking For

The ideal candidate is:

A collaborative team player with excellent customer service skills.
Calm under pressure and able to prioritize multiple issues.
Passionate about technology and continuous learning.
Self-motivated with the ability to work independently.
Detail-oriented and committed to delivering high-quality technical support.

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it jobs in cuyahoga falls, oh

Help Desk Analyst

Technology Applications Specialist

Information Technology Support Technician

Desktop Support Administrator

HelpDesk Technician

Technical Support Specialist

IT Support Technician

Senior Desktop Support Specialist- Stow- Munroe Falls

Helpdesk Technician

Head of Library Systems

Help Desk Specialist

IT Technician

IT Support Specialist

Desktop Support Specialist- Mogadore

IT&S Applications Trainer I

IT Support Specialist

Training & Tech Support Technician

IT Procurement Analyst

Tier 2 Technician

Service Desk Analyst I

I want to receive the latest job alert for it in cuyahoga falls, oh

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