Top 32 Help desk analyst Jobs in Cypress Ca

Tech Support Analyst l
Snap-on Inc —Tustin, CA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- SQL
- Health insurance
- 401(k)
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Help Desk Analyst
Jackson Lewis —Orange County, CA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Junior Information Technology (IT) Support Analyst
Kahana & Feld LLP —Irvine, CA
- $60,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
10d
Support Desk Analyst
Nscale —Los Angeles, CA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
12d
IT Tech Support - Tier 1 Analyst (On-Site)
Effortless Office —Santa Ana, CA
- $19 - $22 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Desktop Systems Analyst
Glidewell Dental —Irvine, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
IT Support Analyst
Aurora World, Inc. —Pico Rivera, CA
- $28 - $34 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
- $25.44 - $31.83 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
IT SUPPORT ANALYST
Union Rescue Mission —Los Angeles, CA
- $23 - $27 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
Level II IT Analyst
Brio Water Technology, Inc. —Hacienda Heights, CA
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Windows
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Level 1 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $37,440 - $52,000 a year
- Full-time
- Driver's License
- Typing
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Corporate Helpdesk Supervisor
WINDSOR FASHIONS LLC —Santa Fe Springs, CA
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- Office
- Windows
Quick Apply
Senior Service Desk Analyst - Torrance, CA / Brighton, MI
EP Wealth Advisors, LLC —Torrance, CA
- $85,000 - $100,000 a year
- Full-time
- Salesforce
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
10d
IAM Analyst
Sidley Austin LLP —Los Angeles, CA
- $88,700 - $113,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
7d
Tier-1 Service Desk Specialist
MANTECH —Pasadena, CA
- Full-time
- Computer science
- Computer Science
- Mid-level
10d
IT Call Center Agent
AIDS Healthcare Foundation —Los Angeles, CA
- $25 - $26 an hour
- Mid-level
- In-person
- Health insurance
Quick Apply
6d
Operations Analyst
Divergent —Los Angeles, CA
- $100,170 - $137,730 a year
- Engineering
- ERP systems
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
staff
Burke, Williams & Sorensen —Los Angeles, CA
- $85,000 - $105,000 a year
- Email
- Hybrid work
- Computer literacy
- Mid-level
- Office

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help desk analyst jobs near cypress ca

Tech Support Analyst l

Snap-on Inc -
Tustin, CA

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Desktop computer repair
Hardware maintenance
Hardware diagnostics
Technical Proficiency

Full Job Description

Overview:

AutoCrib is a leader in industrial vending technology, designing and manufacturing both software and hardware solutions in-house to help customers manage inventory efficiently. Our customers span manufacturing, government, retail, data centers, and many other industries. We offer the resources of a well-established company while maintaining a collaborative, family-oriented culture. Employees enjoy autonomy, career development opportunities, and a comprehensive benefits package.

The Tech Support Analyst provides exceptional technical support to customers, resellers, and internal teams. This role is responsible for troubleshooting software, hardware, and network-related issues while delivering a high level of customer service in a fast-paced environment.

Responsibilities:

Provide Level 1 technical support to resellers and end users.
Troubleshoot customer issues via phone, email, and web-based chats.
Collaborate with Level 2 Analysts to resolve complex technical issues.
Create and process sales orders, quotes, and RMAs for replacement parts
Maintain detailed records using help desk software and internal tracking systems.
Support database management, quality reporting, and performance metrics reporting.
Work cross-functionally with Engineering, Quality Assurance, Accounting, Production, and Repair teams.
Assist with internal technical support requests as needed.
Support installations and configurations in complex network environments.
Communicate technical information effectively to technical and non-technical users.

Qualifications:

Required Qualifications

Excellent written and verbal communication skills.
Strong technical aptitude and analytical problem-solving skills.
Experience troubleshooting software and hardware issues.
Ability to work independently and manage multiple priorities.
Strong attention to detail and organizational skills.
Ability to thrive in a fast-paced, agile environment.
Positive, proactive attitude and willingness to adapt to change.
Strong interpersonal skills and team-oriented mindset.

Preferred Qualifications

Experience in an IT Service Desk, Help Desk, Desktop Support, or similar technical support role.
Strong documentation and ticket management skills.
Computer hardware and software troubleshooting experience.
Working knowledge of Microsoft Windows 10 and Windows 11.
Basic networking and connectivity troubleshooting skills.
Knowledge of Microsoft SQL Server and SQL Server Management Studio.

Benefits

Healthcare coverage
401(k) retirement plan
Life insurance
Paid Time Off (PTO)
Career growth and development opportunities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

Pay range is $55,000.00-$65,000.00/Yr

#IND-SOAC-TUS

Apply Now

Refine Your Search

help desk analyst jobs in cypress ca

Tech Support Analyst l

Electronic Warfare Fleet Liaison

Help Desk Analyst

IT Support Analyst/Helpdesk

Junior Information Technology (IT) Support Analyst

Support Desk Analyst

IT Tech Support - Tier 1 Analyst (On-Site)

Desktop Systems Analyst

IT Support Analyst

PC Desktop Support Analyst I (on-site)

IT SUPPORT ANALYST

Level II IT Analyst

Level 1 Technology Support Specialist

Corporate Helpdesk Supervisor

Senior Service Desk Analyst - Torrance, CA / Brighton, MI

IAM Analyst

Tier-1 Service Desk Specialist

IT Call Center Agent

Operations Analyst

staff

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