Top 17 Helpdesk support specialist Jobs in Dahlgren, Va

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $24.52 - $33.18 an hour
- Mid-level
- High school diploma or GED
- No travel
- Paid time off
- 401(k) matching
Technical Support Specialist
H2L Solutions Inc —Dahlgren, VA
- Full-time
- Background check
- Maintenance
- Mid-level
- Disability insurance
- Health insurance
Senior Customer Tech Support Specialist (Help Desk)
Astrion —Dahlgren, VA
- $65,000 - $72,500 a year
- Full-time
- Computer science
- 6 years
- Computer Science
Senior Customer Tech Support Specialist (Help Desk Manager)
Strategic Data Systems —Dahlgren, VA
- Full-time
- 6 years
- Office
- Senior level
Quick Apply
1d
Technical Support Specialist
CSA Global LLC —Dahlgren, VA
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Mid-level
Quick Apply
Helpdesk & Field Tech Support - Pentagon
TechOpps Inc. —Stafford, VA
- Email
- Mid-level
- High school diploma or GED
- 1 year
Helpdesk Analyst I
Digital Consultants, LLC —Quantico, VA
- $48,666.27 - $53,608.84 a year
- 8 hour shift
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT/Helpdesk Spt Spec I
SimVentions, Inc —Fredericksburg, VA
- $41,000 - $58,000 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Paid jury duty
- Paid holidays
2d
NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $25.63 - $31.52 an hour
- 5 years
- High school diploma or GED
- Senior level
- Paid time off
- 401(k) matching
Helpdesk Analyst II
Digital Consultants, LLC —Quantico, VA
- $68,000 - $75,000 a year
- Email
- 5 years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Help Desk Tier I
Geospatial And Cloud Analytics Inc —Stafford, VA
- $42,000 a year
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Help Desk Specialist
Linchpin Solutions Inc —Quantico, VA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Specialist II
Lawelawe Defense Inc —Quantico, VA
- $60,000 - $68,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- 4 years
- Health insurance
- Dental insurance
Quick Apply
8d
IT Service Desk Specialist – Level II
Kaimetrix —Dumfries, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Sr. JDE Developer
BERETTA USA CORP —Accokeek, MD
- $120,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
13d

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helpdesk support specialist jobs near dahlgren, va

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

General Dynamics Information Technology -
Quantico, VA

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Job Details

$24.52 - $33.18 an hour

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

Network hardware support
High school diploma or GED
Cisco routers/switches implementation
Computer hardware
CompTIA Security+

Full Job Description

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Help Desk Analyst Tier 1, the work you’ll do at GDIT will be impactful to the mission of the IT Technology Development division within the NCIS ITD organization in Quantico, VA.

Initiate and resolves service request/problem incidents
Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems
Using problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database records
Route calls to product line specialists, application, or system support specialists
Maintains and updates records and tracking databases
Alerts management to recurring problems and patterns of problems
Works with system administrators and developers to ensure services/incidents are completed
Provides an outstanding customer service experience in a variety of circumstances across all organizational levels

WHAT YOU’LL NEED TO SUCCEED (Required):

Bring your engineering expertise along with a drive for innovation to GDIT. Our Help Desk Analyst Tier 1 must have:

Security Clearance Level: Active Top Secret clearance required.
Required Experience: 2+ years of IT support experience in a Help Desk environment
Experience with Cisco switches and routers
Required Certifications: Security+ CE
Education: High School Diploma. AAS Preferred.
Location: Onsite at Quantico, VA
US Citizenship required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

#NCIScareers

Work Requirements

Years of Experience

2 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $24.52 - $33.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Refine Your Search

helpdesk support specialist jobs in dahlgren, va

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Technical Support Specialist

Senior Customer Tech Support Specialist (Help Desk)

Senior Customer Tech Support Specialist (Help Desk Manager)

Technical Support Specialist

Helpdesk & Field Tech Support - Pentagon

Helpdesk Analyst I

IT/Helpdesk Spt Spec I

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Helpdesk Analyst II

Help Desk Tier I

Help Desk Specialist

IT Service Desk Specialist II

IT Service Desk Specialist – Level II

Sr. JDE Developer

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