Top 11643 Customer program manager Jobs in Dallas, Tx

Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Assistant Community Manager
Iridium Asset Management —Dallas, TX
- $23 - $25 an hour
- Weekends as needed
- Mid-level
- Residential
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
HR Manager
ThriftBooks —Dallas, TX
- $75,000 - $80,000 a year
- Background check
- Spanish
- 7 years
- Paid holidays
- Disability insurance
11d
Airport Service Operations Manager- DFW Airport
Bradford Airport Logistics —Dallas, TX
- $80,000 - $85,000 a year
- Overnight shift
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Regional Manager
Quality Labor Management, LLC (QLM) —Dallas, TX
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Management
- Health insurance
- Dental insurance
Quick Apply
6d
Program Manager
Crescent Systems, Inc. —Richardson, TX
- From $100,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- Relocation assistance
Quick Apply
Senior Customer Success Manager | Remote | NantHealth
NantHealth —Dallas, TX
- $90,000 - $109,000 a year
- Remote
- HIPAA
- Bachelor's degree
- Senior level
- Travel reimbursement
- Paid parental leave
2d
Enrollment & Eligibility Manager
Optum —Dallas, TX
- $72,800 - $130,000 a year
- 8 hour shift
- 18 years or older
- Computer literacy
- Pass drug screening
- On-the-job training
Scaled Customer Success Manager
Harvey —Dallas, TX
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Enablement Program Manager
PowerSchool Group LLC —Dallas, TX
- $72,500 - $101,500 a year
- Mid-level
- Microsoft Office
- 3 years
- Wellness program
- Health savings account
14d
Senior Customer Success Manager
Karbon —Dallas, TX
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote)
Turnitin, LLC —Dallas, TX
- $77,700 - $129,500 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager - Logistics
MODE Global —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
PowerSchool Group LLC —Dallas, TX
- $69,700 - $103,200 a year
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Health savings account
4h
Senior Strategic Program Manager
Rithum —Dallas, TX
- $145,000 - $195,000 a year
- Remote
- Finance
- 8 years
- Analysis skills
- Health savings account
- Paid holidays
11d
Customer Success Manager
Take Command Health —Dallas, TX
- $65,000 - $75,000 a year
- Senior level
- Health insurance
- Dental insurance
Quick Apply
20h
Product Manager, Gx Customer Solutions
McKesson —Irving, TX
- $99,200 - $165,400 a year
- Hybrid work
- Microsoft Outlook
- Marketing
- Mid-level
1d
Assistant Warehouse Manager
Ecolab Inc. —Garland, TX
- $96,700 - $145,100 a year
- Overtime
- Engineering
- Mid-level
- High school diploma or GED
- Opportunities for advancement
1d
Strategic/Enterprise Customer Success Manager
Shopmonkey —Dallas, TX
- Full-time
- Mid-level
- 4 years
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Success Manager
Voxai Solutions Inc —Coppell, TX
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
14d

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customer program manager jobs near dallas, tx

Program Manager

Shermco Industries, Inc.
Irving, TX

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Job Details

Full-time
$165,000 - $190,000 a year

Qualifications

Financial forecasting
Contract documentation review
Customer communication
Contract review
Project change management
Contract interpretation
Profit & loss
Managing engineering teams
Low-voltage electrical systems
Leading team collaboration initiatives
Managing projects
Project contract management
Financial forecasting analysis
Account management experience
Construction change order management
Profit and loss analysis
Project stakeholder communication
Program budgeting
Cross-functional communication
Organizational budget management
Analytics

Full Job Description

Overview:

The Shermco team offers the opportunity to develop and utilize a broad skill set in commercial, industrial and utility electrical service industry. Shermco is an ideal fit for smart, motivated individuals with a desire to continuously learn and solve complex problems across multiple applications. We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms. Program Managers on the Shermco teammust be confident, self-motivated individuals who can clearly and consistently communicate with both internal and external team members and customers. Strong analytical and organizational skills are a must. Prior experience in the electrical industry is not required but is preferred.

Shermco Industries is seeking a Program Manager

Location: Dallas, TX

Responsibilities:

Project Ownership

Understanding P&L for client projects
Understand contracts requirements and scope of work
Protect and improve project margins through disciplined execution
Maintain accurate forecasting through project completion
Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
Maintain executive-level relationships with key stakeholders for National Accounts.
Facilitate annual strategic planning sessions with customers and internal leadership.
Align Shermco service capabilities with customer long-term infrastructure and reliability needs.

Cross Functional Program Coordination

Coordinate execution across all Shermco organizations, branches and service groups.
Lead recurring internal program coordination meetings.
Resolve inter-branch operational conflicts and ensure consistent execution standards.
Establish and maintain standardized reporting structures and communication cadence across participating branches.

Financial Management

Monitor estimate-to-actual performance trends.
Identify early indicators of margin erosion or project risk.
Track change order capture rates and financial performance drivers.
Lead quarterly financial performance reviews with executive leadership.

Contract & Scope Control

Interpret and manage contract requirements
Ensure scope clarity and enforce structured change management
Lead RFI development and tracking
Prevent unauthorized scope execution

Risk Management

Develop and maintain formal project risk registers
Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks.
Conduct monthly program risk reviews.
Escalate material risks to executive leadership when appropriate
Proactively mitigate safety, financial, schedule, and resource risks
Escalate high-impact risks appropriately
Lead contingency and recovery planning

Operational Governance

Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
Lead program-level lessons learned reviews to improve future execution.

Customer Relationship Management

Serve as primary client interface
Maintain quarterly executive touchpoints with strategic customers.
Lead Executive Business Reviews (EBRs).
Own resolution of escalated operational or service issues.
Monitor customer satisfaction and service quality metrics Schedule Management
Lead project update meetings and executive briefings
Navigate conflict professionally while protecting Shermco’s interests
Develop opportunities for repeat business

Sales, Growth and Execution

Lead cross-functional teams including technicians, engineers, and subcontractors
Conduct structured project kickoff meetings
Drive execution quality and minimize rework
Ensure disciplined documentation and turnover standards
Identify opportunities to expand Shermco’s services within strategic accounts.
Ensure pricing alignment across regions and branches.
Participate in review of large proposals to ensure strategic alignment.
Prevent uncoordinated pricing or discounting across Shermco regions.
Support capture strategies for large capital projects.

Executive Reporting

Provide clear project performance updates to senior leadership
Present risk summaries, financial forecasts, and mitigation plans
Participate in post-project reviews and lessons learned sessions

Qualifications:

Required (Must Have) Qualifications

5-10 years of program or project management experience ideally managing a national account in multiple sites
Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium- and low voltage electrical systems or related technical field
Demonstrated financial literacy and ability to interpret project financials
Experience managing or overseeing large programs or projects exceeding $1M
Proven ability to coordinate multi-site or multi-branch operations
Strong executive communication and stakeholder management skills
Strong financial acumen including budgeting, forecasting, and margin management
Experience interpreting contracts and managing change orders
Proven ability to lead large field teams and multi-disciplinary resources

Desired (Nice to Have) Qualifications

Bachelor's Degree preferred
PMP certification or formal project management training
Background in utility, industrial, data center, or mission-critical environments
Experience managing enterprise-level customer relationships

EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.

NO AGENCIES PLEASE

Pay Range: USD $165,000.00 - USD $190,000.00 /Yr.

Apply Now

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customer program manager jobs in dallas, tx

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Project Ownership

Cross Functional Program Coordination

Financial Management

Contract & Scope Control

Risk Management

Operational Governance

Customer Relationship Management

Sales, Growth and Execution

Executive Reporting

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