Top 52 Desktop support (level 2) Jobs in Dallas, Tx

Telco Support Tier II Analyst
Ensign Services —Dallas, TX
- $28 - $30 an hour
- Full-time
- Maintenance
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Temporary Technician II, Service Desk
PDS Health —Irving, TX
- $27.50 - $37.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
4d
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
IT Cinema Tier 2 Support Technician I
Regal Cinemas, Inc —Dallas, TX
- Mid-level
- Disability insurance
- Health insurance
Support Technician II (226 Days)
Dallas Independent School District —Dallas, TX
- $51,998 - $63,407 a year
- Full-time
- Google Workspace
- Mid-level
- Office
3d
Technical Support Specialist II
UT Southwestern —Dallas, TX
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
3d
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
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DESKTOP ADMINISTRATOR L2
Wipro Limited —Plano, TX
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
11d
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Technology Support Analyst II
Kirkland and Ellis —Dallas, TX
- Overtime
- Computer Science
- Mid-level
- Windows
2d
Global Service Desk Specialist II
Teladoc Health —Lewisville, TX
- $30 - $31 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid time off
7d
Technology Specialist II
Atwell, LLC —Dallas, TX
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
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IT Technician (Tier 2)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
12d
Desktop Support Technician II
iT1 —Irving, TX
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician Level II
Novatae Risk Group —Dallas, TX
- Full-time
- Mid-level
- Windows
- Travel
Quick Apply
Customer Care Specialist II - Core Support
AppFolio —Dallas, TX
- $23.50 - $28.80 an hour
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
Technical Support Specialist, Tier 2
SPECTRIO LLC —Dallas, TX
- Remote
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- AD&D insurance
Desktop Support Technician II
SOUTHWEST TRANSPLANT ALLIANCE —Dallas, TX
- Monday to Friday
- Azure
- Computer Science
- HIPAA
Quick Apply
IT Service Desk Specialist Tier 2 - DFW Region
Juern Technology —Dallas, TX
- $50,000 - $64,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply

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desktop support (level 2) jobs near dallas, tx

Telco Support Tier II Analyst

Ensign Services -
Dallas, TX

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Benefits

Health insurance
On-site gym
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Network hardware support
Technical support via phone
Network planning
Avaya
Telecommunications network performance monitoring
Communications systems expertise (engineering specialty)
Maintenance
Employee relationship building
Mid-level
3 years
Dispatching
Hardware support
Customer support ticket management
Organizational skills
Network performance optimization
Phone call management
Telecommunications data network configuration
Ticketing system technical support
Network security

Full Job Description

Telco Support Tier II Analyst - Dallas, TX (onsite)

Position Type: Full Time, Non-exempt.

Compensation Range: $28.00 - $30.00 hourly, DOE.

Location: On-site at the Dallas Service Center (this role is not hybrid or remote)

About the Company:
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity

The Telco Support Tier II Analyst purpose of this position is to install, operate, program and maintain hardware and software for a variety of telecommunications systems.

Job Duties and Responsibilities include, but are not limited to:

Support and maintain all telco MAC, provider outages and coordinate technical dispatches for any affiliated sites.
Assume the responsibility of and accountability for the job duties of the Telco Helpdesk/Support Analyst.
Support phone and telecommunications issues within the organization and various vendors.
Measure the traffic that comes across the organization’s network and the costs associated with this traffic.
Monitors the network and works to improve stability and availability while enhancing security features.
Perform work as scheduled and instructed by the Director of Telecommunications.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the organization.
Answer inbound calls from a queue to open support tickets and troubleshoot reported service and phone issues.
Other related duties and responsibilities that may become necessary to ensure that the needs of the organization are met.

Preferred Qualifications:

3+ years of telecommunications experience, required.
Avaya PBX experience – at least 1+ years a plus.
Ability to properly analyze telecommunications networks, specifically with regard to voice and data communications.
Demonstrate skill in telecommunication network design and Telco.
Technical and managerial skills to monitor and control communications systems performance.
Customer service and performance driven.
Ability to work effectively with team members of all levels.
25% travel is required.

Additional Information:

Pre‑employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1624

#IND2026

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