Top 1107 Direct support program supervisor Jobs in Dallas, Tx

Guest Services Usher/Ticket Taker
American Airlines Center —Dallas, TX
- $17.89 an hour
- Weekends as needed
- Ability to climb stairs
- Entry level
Quick Apply
7d
Litigation Operations Supervisor
Thompson Law —Dallas, TX
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- 3 years
- Health savings account
- Disability insurance
Quick Apply
13d
BCBA Clinical Supervisor - Flower Mound
THRIVE BEHAVIOR CENTERS LLC —Flower Mound, TX
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Physical Therapist - New Grads Welcome!
MOSS Rehabilitation Center —Dallas-Fort Worth, TX
- $85,000 - $100,000 a year
- 8 hour shift
- Physical & Rehabilitation Medicine
- Adults
- Outpatient experience
- Profit sharing
- Paid holidays
Quick Apply
10d
Second Shift Bilingual Production Supervisor
Smurfit Westrock —Dallas, TX
- Full-time
- Spanish
- Pass drug screening
- English
- Paid parental leave
- Health savings account
Facility Administrator / Nurse Manager
TotalCare —Garland, TX
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Business Manager (x) - SMI
Eurpac Service Incorporated —Dallas, TX
- Email
- Customer service
- Pass drug screening
- Research
- Dental insurance
- 401(k)
6d
Service Supervisor
Confidential —Dallas, TX
- Full-time
- English
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Quick Apply
11d
Seasonal Registered Nurse PreOp/PACU
North Central Surgery Center (10826) —Dallas, TX
- Temporary
- Nursing
- Surgery
- RN License
9d
Hot Side- Service Technician
TriMark USA —Lewisville, TX
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
3d
Maintenance Technician III
Standard Meat Company —Irving, TX
- From $35 an hour
- Overtime
- 7 years
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
5d
Facility Administrator / Nurse Manager
TotalCare —Frisco, TX
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Call Center Operations Manager
Qualfon —Lewisville, TX
- Up to $60,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Health savings account
- Health insurance
Quick Apply
3d
Mortgage Loan Officer (Plano, TX)
Zillow —Plano, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Part Time Weekend Direct Support Professional
CALAB Inc. —Arlington, TX
- $14 - $15 an hour
- 12 hour shift
- Background check
- Vital signs
- English
- On-the-job training
- Paid orientation
Quick Apply
Laboratory Manager – Environmental Testing
SPL —Plano, TX
- Extended hours
- 5 years
- Bachelor's degree
- Senior level
- Paid parental leave
- AD&D insurance
Quick Apply
Regional Personal Training Manager
Club4Fitness —Dallas, TX
- $60,000 - $90,000 a year
- Extended hours
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
1st Shift Diesel Mechanic A - $5,000 Sign On Bonus
Republic Services —Hutchins, TX
- Full-time
- CDL B
- 5 years
- In-person
- AD&D insurance
- Employee stock purchase plan
Quick Apply
RN Supervisor - Neuro Med-Surg
Medical City Arlington —Arlington, TX
- Full-time
- No experience needed
- Mid-level
- Neurology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Sales Account Rep - $40k base (Bilingual Spanish Preferred)
Spectrum —North Richland Hills, TX
- $40,000 - $95,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
6d

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Guest Services Usher/Ticket Taker

American Airlines Center -
Dallas, TX

Quick Apply

Job Details

$17.89 an hour
7 days ago

Qualifications

Hand hygiene
Event customer service

Full Job Description

American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars. American Airlines Center serves more than 2 million guests during 200+ live events each year. We aim to provide genuine, memorable and innovative experiences to every single one of our guests and demand excellence and creativity in everything we do.

The primary responsibility of this position is to collect and/or scan event tickets upon entry and to usher guests with fan friendly courtesy to their seats or designated seating area. This position is cross-trained to learn the duties of both Usher and Ticket Taker. This position is required to perform as either a Ticket Taker or Usher or both on any given shift.

Essential Functions: include the following, other duties may be assigned.

Usher Duties:

Checks tickets, passes, or credentials to ensure guests are in the proper seats or seating area
Shares knowledge of section layout, ADA sections, elevator operation, and nearest emergency exits
Executes Stop-in-Play for both hockey and basketball
Keeps vomitory curtains closed and clear of standing patrons
Walks up and down the section aisle to assist guests whenever necessary
Executes promotions before, during, or after the event such as handing out coupons
Checks for safety hazards and/or area defects in seating areas
Maintains open and smooth access routes throughout seating area
Resolves ticketing and seating issues quickly and efficiently with assistance of Lead if needed
Secures stairwells to prevent unauthorized entry
Provides breaks or assists other positions including Ticket Takers, Elevator Operators, GSR, and Greeters
Alternates between Ticket Taker, Usher, and other positions throughout event

Ticket Taker Duties:

Inspects and ensures that the ticket scanner and printer equipment is functioning properly
Examines and scans or collects ticket, credential, or pass to verify authenticity
Counts, records, and reports number of tickets collected when necessary
Shares knowledge of types of tickets and season ticket holder cards - suite, regular, MVP, barcodes, electronic QR codes, etc.
Scans tickets out or stamps tickets at smoking door and enforces alcohol policies such as not allowing drinks outside
Works with security to provide information and instructions as guests enter building
Addresses the patrons entering and leaving the facility about policies, box office location, event information, etc.
Provides breaks or assists other positions including Ushers, Elevator Operators, GSR, and Greeters
Alternates between Ticket Taker, Usher, and other positions throughout event
Returns uniform jerseys before being re-deployed to other positions

Guest Services Team Member Responsibilities:

Embodies the company core values of Integrity, Passion, Teamwork and Excellence
Provides guests, clients, and team members with the best experience possible while providing excellent customer service and enforcing building policies.
Is customer-service oriented, with a fan-friendly attitude, and always gives a memorable experience
Follows prescribed protocols for the safe egress of guests during all emergency evacuation situations
Provides guests with accurate event and arena information
Receives and acts on complaints from patrons utilizing training, service recovery options, and established procedures
Deals with guest problems and complaints up to the level where intervention by a supervisor is required
Monitors guest behavior and takes steps to ensure that each guest enjoys the event without disruption from others
Follows instructions from Leads, Supervisors, and Management with a positive and cooperative attitude
Follows policies and procedures as set forth by the Guest Services Department
Enforces health and safety building protocols and policies
Enforces TABC policies and procedures
Ensures that prohibited items are handled properly
Collects lost and found items and turns them in according to Guest Services procedures
Attends and participates in pre-event briefings
Distributes programs and promotional materials to patrons
Follows re-deployment orders when called upon to work in other areas without notice
Ensures their own availability and scheduling on the online electronic scheduling system
Demonstrates on time attendance and works scheduled events
Must present neat and professional appearance

Education / Qualifications:

Applicant must be available to work nights, weekends and holidays.
Preferred six months of customer service experience

Physical Demands / Work Environment:

Must adhere to all company safety and building protocols (mask mandate, social distancing, hand washing, etc.)
Requires extensive mobility to walk and to stand for up to 6 hours without a set break
Requires extensive mobility to walk up and down aisles and stairs on all levels of the building- from 5 to 8.5 inches per row- for up to 6 hours per event, and to move quickly between floors
Requires the ability to use hands and fingers to handle/ feel tickets, operate scanners and printers, and hold signs
Requires the ability to walk, talk, and hear
Requires the ability to lift and/or move up to 10-20 pounds
Ability to use Guest Services related equipment such as scanners, printers, radios, and flashlights
Noise level in work areas is usually moderate, however, during events; the noise level may be loud
Employees must be able to work on evenings, weekends and holidays as required
There are no set breaks; breaks are discretionary
This position has direct interface with guests, employees, contractors, etc.
Requires ability to perform all essential functions indoors/outdoors exposed to the elements (heat, cold, humidity, rain, snow, and wind).

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Refine Your Search

direct support program supervisor jobs in dallas, tx

Guest Services Usher/Ticket Taker

Litigation Operations Supervisor

BCBA Clinical Supervisor - Flower Mound

Physical Therapist - New Grads Welcome!

Second Shift Bilingual Production Supervisor

Facility Administrator / Nurse Manager

Business Manager (x) - SMI

Service Supervisor

Seasonal Registered Nurse PreOp/PACU

Hot Side- Service Technician

Maintenance Technician III

Facility Administrator / Nurse Manager

Call Center Operations Manager

Mortgage Loan Officer (Plano, TX)

Part Time Weekend Direct Support Professional

Laboratory Manager – Environmental Testing

Regional Personal Training Manager

1st Shift Diesel Mechanic A - $5,000 Sign On Bonus

RN Supervisor - Neuro Med-Surg

Senior Sales Account Rep - $40k base (Bilingual Spanish Preferred)

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