Customer Advocate I
Health Care Service Corporation —Richardson, TX
- $17.75 - $28.39 an hour
- Full-time
- Anatomy knowledge
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Customer Account Rep, Key Account
AFL Telecommunications LLC —Dallas, TX
- $58,500 - $88,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Reservations Representative
JSX —Dallas, TX
- $18 an hour
- Part-time
- English
- Travel
- Typing
- 401(k) matching
4d
Call Center Representative
Serenity Mental Health Centers —Farmers Branch, TX
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
8d
Customer Service Representative
DHL —DeSoto, TX
- $20.75 an hour
- Full-time
- Office
- High school diploma or GED
- Product management
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Engagement Advocate - September 21st Start Date
Lantern —Dallas, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Sales
- English
- Free parking
- Paid training
9d
Member Solutions Specialist I (Call Center)
Neighborhood Credit Union —Dallas, TX
- $23 - $24 an hour
- Full-time
- Research
- High school diploma or GED
- Computer skills
Quick Apply
Customer Service Representative
NATIONAL PARTNERS IN HEALTHCARE —Richardson, TX
- $17.25 - $24.00 an hour
- Full-time
- Spanish
- Basic math
- English
- Paid time off
- Opportunities for advancement
Quick Apply
8d
Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
TRAC Support Specialist
TIAA —Frisco, TX
- $34.09 - $48.56 an hour
- Online Application
- No experience needed
- Office
- Business development
2d
Member Services Specialist
North Texas Real Estate R —Irving, TX
- $18.00 - $19.50 an hour
- Overtime
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Call Center Agent
MAP —North Richland Hills, TX
- From $17 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
10d
Contact Center Agent - Part-Time On-Site
Resource One Credit Union —Dallas, TX
- $19 - $21 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
Customer Support Tech I
PHOTRONICS INC —Allen, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
11d
Overnight Call Center Specialists
MAP —North Richland Hills, TX
- From $17 an hour
- 8 hour shift
- Computer literacy
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Care & Dispatch Coordinator
TLC Electrical Services —Southlake, TX
- $20 - $24 an hour
- Rotating shift
- Spanish
- Computer literacy
- Office
- Dental insurance
- Paid time off
Quick Apply
1d
Call Center - Member Service Officer
Southwest Airlines Federal Credit Union —Dallas, TX
- Full-time
- Background check
- Organizational skills
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service Specialist - Remote in Arlington
Maximus —Arlington, TX
- $14 an hour
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Member Services Associate I
Patriot Mobile —Grapevine, TX
- From $20 an hour
- Overtime
- Sales
- Office
- Administrative experience
Quick Apply
Patient Access Representative
Prism Health North Texas —Dallas, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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Customer Advocate I

Health Care Service Corporation -
Richardson, TX

Apply Now

Job Details

Full-time
$17.75 - $28.39 an hour
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Becoming a Customer Advocate with HCSC is a great opportunity to positively impact the members and physicians we serve. Your voice will be the one they turn to for support and you’ll learn what it means to be trusted and respected. You’ll be stationed at one of our on-site call centers where your talents can be best utilized and appreciated.

This is a chance to put your people skills to good use. Customer Advocates do more than answer questions, they help members feel safe and taken care of, and they help physicians feel confident. You can also be part of our volunteer program and make a real impact on the communities we serve. Joining us also means you earn our Total Rewards benefits while experiencing plenty of ways to grow at a company that’s innovating and improving the health care industry.

Customer Advocate
Richardson, TX
Regular
$17.75 - $28.39

Success Profile

We’re looking for passionate Customer Advocates with the following traits:

Collaborative
Patient
Communicator
Good listener
Problem-solver
Detail-oriented

Total Rewards

We offer a comprehensive Total Rewards package to keep your life moving in the right direction.

Medical, Dental and Vision

Variety of health plans to meet every employee’s needs.
Work-Life Flexibility

Nine corporate holidays, paid sick and wellness days, and accrued PTO.
Retirement Plans

Secure your future with plans that include employer match and pension.
Wellness

Optimize your physical and mental well-being.
Career Growth
and Development

We are committed to investing in our people.

Customer Advocate I

Richardson, TX Full time 08/19/2026 R0055107 Compensation: $17.75 - $28.39

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.

JOB REQUIREMENTS:

High school diploma OR GED.
6 months customer service experience OR 6 months experience in an office environment.
Data entry and/or typing experience.
Interpersonal, verbal and written communication skills.
Analytical and organizational skills and independent decision making skills.
Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

PREFERRED JOB REQUIREMENTS:

9 months customer service experience.
Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
Knowledge of medical terminology and anatomy.
Proven ability to learn quickly and adapt to change.
Referral preference given to applicants able to take and meet testing criteria.

This role requires onsite training in our Richardson TX HQ office. The option to work-from-home full time will be available upon successful completion of all training requirements.

Sponsorship is not available

INKT

INDM

Compensation: $17.75 - $28.39

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please visit https://careers.hcsc.com/totalrewards (opens in new window)

Culture

Life at HCSC

Support the organization’s strategic goals, fostering an environment that encourages growth, innovation, and individual development

Company commitment to employee well-being

Career advancement opportunities, work-life balance initiatives diversity and inclusion efforts, perks such as professional development opportunities, and corporate social responsibility via Blue Corps and Blue Door

Create a sense of purpose and fulfillment

Supportive work environment; collaborative team dynamics

Apply Now

Refine Your Search

entry level customer service representative jobs in dallas, tx

Customer Advocate I

Customer Account Rep, Key Account

Reservations Representative

Call Center Representative

Customer Service Representative

Customer Engagement Advocate - September 21st Start Date

Member Solutions Specialist I (Call Center)

Customer Service Representative

Temporary Outbound Customer Care Specialist

TRAC Support Specialist

Member Services Specialist

Call Center Agent

Contact Center Agent - Part-Time On-Site

Customer Support Tech I

Overnight Call Center Specialists

Customer Care & Dispatch Coordinator

Call Center - Member Service Officer

Customer Service Specialist - Remote in Arlington

Member Services Associate I

Patient Access Representative

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Success Profile

Total Rewards

Medical, Dental and Vision

Work-Life Flexibility

Retirement Plans

Wellness

Career Growth
and Development

Customer Advocate I

Life at HCSC

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entry level customer service representative jobs in dallas, tx

I want to receive the latest job alert for entry level customer service representative in dallas, tx

Related Searches

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Success Profile

Total Rewards

Medical, Dental and Vision

Work-Life Flexibility

Retirement Plans

Wellness

Career Growth and Development

Customer Advocate I

Life at HCSC

Career Growth
and Development