Top 295 Front end manager Jobs in Dallas, Tx

Lead Concierge
Stratton Amenities —Plano, TX
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Hotel Guest Service Supervisor
DoubleTree —Dallas, TX
- $18 - $20 an hour
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
4d
ASSISTANT GENERAL MANAGER
Elephante Dallas LLC —Dallas, TX
- $80,000 - $90,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Guest Relations Manager, Hope Lodge
American Cancer Society —Dallas, TX
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
12d
Concierge (Multi-family)
FirstService Residential —Dallas, TX
- $20 - $24 an hour
- Full-time
- Residential
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
Executive Assistant
Boston Consulting Group —Dallas, TX
- $72,000 - $80,000 a year
- Full-time
- Customer service
- Urgent Care
- Research
- Paid parental leave
- Paid holidays
Floor Manager
Elephante Dallas LLC —Dallas, TX
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Experience equivalent to degree accepted
Quick Apply
Guest Services Manager
Omni Hotels & Resorts —Frisco, TX
- Full-time
- Merchandising
- Mid-level
- Hotel
Quick Apply
General Manager
MEXICAN SUGAR, LLC —Dallas, TX
- $85,000 - $110,000 a year
- Weekends as needed
- Bar
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Manager In Charge (Floor Manager) - Joe V's Smart Shop - Dallas, TX and Surrounding Areas
Joe V's Smart Shop —Dallas, TX
- Full-time
- Merchandising
- Mid-level
- Bakery
F&B Supervisor
Virgin Hotels Dallas —Dallas, TX
- $25 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
Quick Apply
5d
Member Team Lead
Sam's Club —Grand Prairie, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
8d
Guest Service Manager
Courtyard Flower Mound LLC —Flower Mound, TX
- Full-time
- CPR Certification
- Word processing
- Mid-level
Quick Apply
Service Supervisor
Albertsons —Mesquite, TX
- Full-time
- Mid-level
- Continuous improvement
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Store Manager - Highland Park
VALENTINO S.p.A. —Dallas, TX
- Full-time
- 5 years
- Merchandising
- Mid-level
3d
General Manager
Fuzzy's Taco Shop —Irving, TX
- 8 hour shift
- No education required
- Mid-level
- In-person
- Paid training
- COVID-19 protective measures
Quick Apply
Concierge
Harbor Southlake Management LLC —Southlake, TX
- Part-time
- Background check
- High school diploma or GED
- Entry level
Quick Apply
Assistant Manager - Restaurant
Drafts —Grand Prairie, TX
- 12 hour shift
- Background check
- Bar
- Casual dining restaurant
- Paid training
- Employee discount
Quick Apply
12d
P T F D
Schulte Hospitality Group —Arlington, TX
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Member Specialist - Part-Time PM
Sam's Club —Irving, TX
- $17 - $25 an hour
- Part-time
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance

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Lead Concierge

Stratton Amenities -
Plano, TX

Apply Now

Job Details

$18 - $19 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

front end manager jobs in dallas, tx

Lead Concierge

Hotel Guest Service Supervisor

ASSISTANT GENERAL MANAGER

Guest Relations Manager, Hope Lodge

Concierge (Multi-family)

Executive Assistant

Floor Manager

Guest Services Manager

General Manager

Manager In Charge (Floor Manager) - Joe V's Smart Shop - Dallas, TX and Surrounding Areas

F&B Supervisor

Member Team Lead

Guest Service Manager

Service Supervisor

Store Manager - Highland Park

General Manager

Concierge

Assistant Manager - Restaurant

P T F D

Member Specialist - Part-Time PM

I want to receive the latest job alert for front end manager in dallas, tx

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