Top 250 Help desk support Jobs in Dallas, Tx

Help Desk Technician
Central Point Partners —Grand Prairie, TX
- $55,000 - $65,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Office
Quick Apply
5d
Help Desk Analyst
Harris & Harris, Ltd. —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Warehouse IT Support Associate
Wayfair —Lancaster, TX
- $20 - $27 an hour
- Full-time
- Google Workspace
- Computer literacy
- Windows
- Health savings account
- Paid holidays
IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Windows
- Criminal background check
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
1d
IT Support Technician (Hybrid/Dallas, TX)
Just Right Reader —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
Quick Apply
12d
IT Support Technician
ELEVATE WINDOWS AND DOORS LLC —Grand Prairie, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
13d
Help Desk Technician
BEAR Technologies —Plano, TX
- Spanish
- Writing skills
- English
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
Senior Help Desk Technician
Contact Government Services, LLC —Dallas, TX
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Help Desk Specialist II
Maverick Power —Garland, TX
- Full-time
- Mid-level
- Travel
- No travel
- Health insurance
- Dental insurance
Quick Apply
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office
1d
Desktop Support Technician
Ovation Workplace Services Inc —Frisco, TX
- $22 - $23 an hour
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
13d
IT Support Technician
Texas Trust Credit Union —Arlington, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
Yardi Help Desk Support
AssetSoft —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level

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Help Desk Technician

Central Point Partners -
Grand Prairie, TX

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
5 days ago

Qualifications

Microsoft Windows Server
System administration
Software troubleshooting
Hardware support
IT support
Microsoft 365 support
TCP/IP
PowerShell
Active Directory
CompTIA A+
Help desk

Full Job Description

Help Desk / Jr. Systems Administrator

Location: Grand Prairie, TX (onsite)
Comp: $55k-$65k/yr + benefits

Mechanical, Electrical, Plumbing, Construction experience strongly preferred.

Overview

We are seeking a hands-on IT professional to serve as the sole onsite support resource for our DFW office. This role combines Tier 1 end-user support with Tier 2 system administration tasks. The ideal candidate thrives in a hybrid environment where they can resolve daily user issues while also managing core systems such as Office 365, Azure, networking, and security.

Responsibilities

End-User & Help Desk Support

Serve as the first point of contact for all local IT issues (hardware, software, printers, conferencing, mobile devices).
Troubleshoot and resolve workstation, application, and connectivity problems.
Document recurring issues and solutions for knowledge sharing.

System & Network Administration
4. Manage user accounts, permissions, and security policies in Microsoft 365 and Active Directory.
5. Administer Exchange Online, Teams, OneDrive, SharePoint Online, and Azure AD.
6. Support server and network equipment, including monitoring performance and backups.
7. Implement and maintain cybersecurity best practices.

Projects & Local Office IT
8. Support Office 365 migrations, integrations, and upgrades.
9. Assist with IT projects such as infrastructure upgrades, security rollouts, and office technology improvements.
10. Act as "boots on the ground” to coordinate with remote IT teams/vendors as needed.

Qualifications

Technical Skills

3–7 years of IT support/administration experience.
Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365 (Exchange Online, SharePoint, Teams, OneDrive).
Experience with Azure administration.
Familiarity with networking concepts (LAN/WAN, VPN, firewalls).
PowerShell scripting a plus.
Understanding of IT security best practices.

Soft Skills

Strong troubleshooting and problem-solving ability.
Excellent communication and customer service skills.
Able to work independently as the sole onsite IT resource.
Organized, proactive, and responsive.

Preferred Certifications

Microsoft 365 Certified: Enterprise Administrator Associate or equivalent.
Other relevant Microsoft certifications a plus.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Experience:

Help desk: 3 years (Required)
Microsoft 365 Administration: 1 year (Required)
Active Directory: 2 years (Required)

Ability to Commute:

Grand Prairie, TX 75051 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in dallas, tx

Help Desk Technician

Help Desk Analyst

IT Help Desk Support Specialist

Help Desk Support II

Warehouse IT Support Associate

IT Help Desk

Helpdesk Specialist

IT Support Technician (Hybrid/Dallas, TX)

IT Support Technician

Help Desk Technician

IT Help Desk Analyst

IT Technician

IT System Support Technician I (Information Technology)

Senior Help Desk Technician

Level 2 Support Technician - Service Desk

Help Desk Specialist II

Technician, Help Desk (226 Days)

Desktop Support Technician

IT Support Technician

Yardi Help Desk Support

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