Top 74 Bilingual call center representative Jobs in Dallas Tx

Bilingual Guest Loyalty Membership Agent
Unleashed Brands —Bedford, TX
- Spanish
- English
- 2 years
Quick Apply
Customer Service Representative- Roofing
Skyline Roofing Partners LLC —Irving, TX
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
12d
Call Center Agent
LBU Community Clinic —Dallas, TX
- Spanish
- No experience needed
- English
- Disability insurance
- Health insurance
5d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Dallas, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Specialist, I
Carrington Mortgage Holdings —Plano, TX
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
Health Care Customer Service Representative
State Collection Service —Dallas, TX
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
6d
Remote Customer Service Representative
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
1d
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Advocate 1, Contact Center Support
PDS Health —Irving, TX
- $18.60 - $24.40 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
6d
Technical Support Representative
Sonic Internet + Phone —Dallas, TX
- From $20 an hour
- Remote
- Spanish
- Research
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Patient Service Representative
Calpion/Plutus Health —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply
Clinical Call Center Representative - Dallas, TX
Fortrea —Dallas, TX
- Part-time
- Spanish
- Computer literacy
- High school diploma or GED
Remote Customer Service Representative
Essilor and Subsidiaries —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Bilingual Customer Service Rep I
WebTPA —Irving, TX
- $18 an hour
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Customer Service Agent
Empire Auto Parts —Dallas, TX
- $19 an hour
- No weekends
- 18 years or older
- Spanish
- English
- Free parking
- Paid training
Quick Apply
12d
Customer Solution Center Agent
PlainsCapital Bank —Dallas, TX
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Typing
- Paid holidays
- Paid time off
Bilingual Customer Service Representative (English and Spanish)
JL TILE INC. —Dallas, TX
- $20 - $26 an hour
- Full-time
- Analysis skills
- Organizational skills
- In-person
Quick Apply
Customer Care Representative
Stellantis Financial Services US —Dallas, TX
- Overtime
- Hybrid work
- Travel
- Reliable transportation
- Communication skills
- Opportunities for advancement
Quick Apply
Customer Service Representative
Etech Global Services —Dallas, TX
- 8 hour shift
- Sales
- Office
- High school diploma or GED
- Paid training
- Health insurance
8d

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Bilingual Guest Loyalty Membership Agent

Unleashed Brands -
Bedford, TX

Quick Apply

Job Details

Qualifications

Spanish
Guest relations
Phone communication
English
Quality data entry
Customer data entry

Full Job Description

Our Bilingual Guest Loyalty Membership Support Agents are call center agents/specialists, responsible for promoting fun! In this position you will work with our guests to plan events at Urban Air for birthday parties, church events, sports groups, or any other type of group. The ideal candidate needs to have awesome phone and computer skills. You must be able to multi-task in a fast-pace environment and be passionate about delivering a great Guest experience.

You will be a great fit for this position if:

You love working in a fast-paced, dynamic Family Entertainment atmosphere.
You have a passion for delivering a great Guest experience at every touchpoint.
You have excellent verbal and written communication skills.
You are a self-starter, eager to learn and develop your expertise.
You respond to all leads in a timely fashion – same to next business day.
You can deliver sales results and you love a good challenge!

At Urban Air, we strive to create lasting memories through next level play and our team is essential to our success.

Responsibilities:

Assist Guests with general questions and support surrounding the Membership program
Provide one call resolutions to quickly resolve inquiries
Answer incoming calls regarding cancellation requests, account changes, refunds and other requests based on company policy
Process outbound calls to existing Members regarding account updates as needed
Provide account options and solutions to deescalate Guests inquiries within business alignment
Document and process account changes within CRM
Meet productivity expectations while providing a high regard to Guest service

Qualifications and Skill Requirements:

Professionalism with Guest focus and high regard to providing the best Guest service
Excellent computer skills and ability to multi-task in a high paced work environment
Data entry skills with an emphasis on attention to detail
Excellent Verbal and Written communication
Strong people skills including being informative while listening
Minimum of two years call center experience emphasizing in collections and contractual agreements preferred
Familiarity with Five9 and or Salesforce preferred
We are looking for Bilingual ( Spanish/ English )

Internal Processes:

Manage requests that come in through inbound Phone Calls, Salesforce, Zendesk and the daily email inbox
Promptly respond to any and all emails/leads and strive to respond to all Guests in less than 24 hours
Check our voicemail box daily to respond to inquiries

Perform daily task efficiently with little to no direction
Be prompt and expedite all daily objectives
Be a team player and helping each other

Guests Requests

Assist Guests with general questions about their account
Hold Guests accountable to the contract terms of their membership agreement
Work with Park Leadership and Operations Managers to troubleshoot Guest requests that require additional assistance
Process refunds, cancellations and other requests as based on company policy

Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 350 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth metroplex.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

ADA

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.

Quick Apply

Refine Your Search

bilingual call center representative jobs in dallas tx

Bilingual Guest Loyalty Membership Agent

Customer Service Representative- Roofing

Call Center Agent

Spanish Bilingual Remote Customer Service Representative

Customer Service Specialist, I

Health Care Customer Service Representative

Remote Customer Service Representative

Contact Center Representative

Customer Advocate 1, Contact Center Support

Call Center Representative (Remote)

Technical Support Representative

Patient Service Representative

Clinical Call Center Representative - Dallas, TX

Remote Customer Service Representative

Bilingual Customer Service Rep I

Customer Service Agent

Customer Solution Center Agent

Bilingual Customer Service Representative (English and Spanish)

Customer Care Representative

Customer Service Representative

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