Top 152 Customer service non phone remote Jobs in Dallas Tx

Senior Quality Assurance (QA) Engineer
Emergent Software —Dallas-Fort Worth, TX
- $95,000 - $120,000 a year
- Overtime
- Remote
- Azure
- Windows
- Analysis skills
- Profit sharing
- Paid parental leave
Quick Apply
4d
Installer
RedSail Technologies —Grapevine, TX
- $21.50 - $23.00 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Health Care Customer Service Representative
State Collection Service —Dallas, TX
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
Admissions Representative
UMA Education —Dallas, TX
- $20 an hour
- Weekends as needed
- Remote
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Health savings account
Quick Apply
Customer Service Call Center - On-site Dallas
CCS —Dallas, TX
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
2d
Care Coordinator
Tuesday Health —Dallas, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Representative, Patient Account
Pediatric Associates —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- English
Care Coordinator - Bilingual Spanish - Mon-Fri 8-5 Central Time - REMOTE!
EK Health Services Inc. —Dallas, TX
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Administrative experience
- Paid holidays
- Health insurance
9d
Client & Event Coordinator
SACL —Dallas, TX
- $20 - $30 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Computer literacy
- Work from home
Quick Apply
Membership Advisor
Samaritan Ministries International —Dallas, TX
- $19.70 - $27.20 an hour
- Weekends as needed
- Basic math
- Mid-level
- Office
- Health savings account
- Paid holidays
Customer Satisfaction Representative
Kubota Tractor Corp —Grapevine, TX
- Hybrid work
- Office
- Associate's degree
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Technical Support Specialist, Tier 2
SPECTRIO LLC —Dallas, TX
- Remote
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- AD&D insurance
12d
Provider Relations Specialist
Samaritan Ministries International —Dallas, TX
- $19.70 - $27.70 an hour
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Sales
- Computer literacy
- Health savings account
- Paid holidays
10d
Supervisor, Beckett Customer Care
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Restaurant POS Service Analyst
FoodTec Solutions —Dallas, TX
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Administrative Services Specialist
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Dallas, TX
- $67,100 - $105,547 a year
- Part-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Life insurance
10d
Accounts Receivable, Collections Check Processor (PTX72926)
RealManage —Plano, TX
- $23 - $25 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Inbound Performance Manager
American Restoration Operations LLC —Farmers Branch, TX
- $90,000 - $110,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Client Services Associate (Plano, TX)
Collectors —Plano, TX
- $21.50 an hour
- Email
- Computer literacy
- Office
- Driver's License
- Commuter assistance
- Paid holidays
Ministry Account Executive
Subsplash —Dallas, TX
- $43,800 - $53,800 a year
- Full-time
- Remote
- Background check
- Mid-level
- Business development
- Disability insurance
- Health insurance
Quick Apply

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Senior Quality Assurance (QA) Engineer

Emergent Software -
Dallas-Fort Worth, TX

Quick Apply

Job Details

Full-time
$95,000 - $120,000 a year
4 days ago

Benefits

Profit sharing
Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Regression testing implementation
Customer communication
Test Case Documentation (Quality assurance practices)
Windows
APIs
Web applications
Agile software development
Risk assessment
Test Planning (Quality assurance practices)

Full Job Description

** This is an opportunity to join our team of top-notch engineers, including software developers, architects, and quality assurance engineers. This position is 100% remote, indefinitely. **

Emergent Software is looking for a Senior Software QA Engineer who is smart, passionate, and efficient. You'll own quality on complex, data-driven, web-based applications and websites, working closely with developers, product owners, and clients throughout each project. This role is a great fit for self-starters with strong communication skills, solid work ethic, and the ability to take part in every stage of the agile software development life cycle.

Highlights & Benefits of working at Emergent Software

Work closely with other talented engineers and team members. Our vetting process means you can count on your team members to know what they are talking about.
Work from home or work remotely from anywhere you want
Flexible work schedule meaning you can work regular hours or whenever you work best
Work-life balance is essential and highly valued at Emergent Software. If you choose to work more than 40 hours, you’ll be compensated for the extra work!
Work on interesting projects solving complex business problems with software solutions.
100 hours per year to focus on your professional development. We invest in your growth!
Grow your career without leaving the tech track. At Emergent Software, deep technical expertise is valued as much as leadership, with clear career paths for those who want to stay hands-on, no management transition required.
Profit sharing bonus means as we’re successful, you’re successful
Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave

Primary Duties

Build test coverage that matches project risk, and communicate coverage decisions and tradeoffs to the team and client.
Take part in backlog refinement and story shaping, helping the team write testable acceptance criteria before development starts.
Plan test cases for user stories and features with the agile team.
Partner with developers throughout each sprint to catch issues early, reproduce defects clearly, and resolve them together rather than just handing them off.
Perform hands-on testing against acceptance criteria throughout each project.
Coordinate regression testing and scheduled client testing, using automation where it makes sense and earns its cost.
Keep quality status visible and current, so leads, product owners, and clients can see where things stand without having to ask.
Evaluate mid-project changes for testing impact.
Estimate QA effort for upcoming work, track your time accurately, and flag it early if test coverage and budget are in conflict.
Help improve our QA processes, making them more efficient and reliable.
Explore and apply AI-assisted testing tools and techniques, and bring what works back to the team in a usable way.
Coordinate User Acceptance Testing (UAT) directly with clients, explaining quality status and risk in terms non-technical stakeholders understand.
Other related duties as assigned.

Qualifications

Experience on an agile development team as a Quality Engineer, owning test strategy and execution across the full project lifecycle.
Judgment about where automation adds value and where hands-on testing is the better investment.
Experience writing comprehensive test plans and test cases, and adapting coverage as requirements change.
A solid understanding of how websites, web applications, APIs, databases, mobile apps, Windows apps, and the cloud work at a high level.
Ability to support multiple client projects at once, from embedded, sprint-based testing on active builds to lighter regression coverage on maintenance work.
Experience working within scoped budgets or billable-hours environments, with good judgment on where to prioritize testing effort.
Strong attention to detail, and the ability to work with teammates to find practical solutions to quality issues.
Strong technical writing, verbal communication, and presentation skills.

Nice to Have Experience

Azure DevOps (ADO), Jira, or other agile work tools.
Experience using AI to speed up test design, test data generation, or defect analysis.
Test automation experience, particularly with Playwright.
Experience planning tests for large projects.
Previous consulting experience, independent or with a firm.
Microsoft stack technologies, such as C#, .NET, SQL Server, Azure.
Content management systems, such as Umbraco.
Software development experience.

Our Vetting Process

At Emergent Software, we work hard to find the best Quality Assurance Engineers capable of helping to deliver high quality software for our clients. If you think you’re one of those, please understand that the effort put into this by people like yourself helps us be successful in surrounding you with other top-notch engineers. Here are the steps of our vetting process for this position:

Application (5 minutes)
Online Assessment (30-40 minutes)
Website Testing Challenge (60 minutes)
Initial Phone Interview (30-45 minutes)
Final Interview (60-90 minutes)
Job Offer!

Benefits Package Details

Medical Insurance: up to 84% of your monthly medical premium (HSA options available)
HSA Contribution: up to $200/month
Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs
401(k) plan: company match up to 4% of salary
Profit sharing bonus: up to 15% of salary paid quarterly
Extra compensation: get paid extra for work over 40 hours/week
Employee referral & customer referral bonuses
Flex Spending Account (FSA) for Dependent Care & Healthcare Costs
Short Term Disability: $500/week for 12 weeks
Long Term Disability: up to $6,000/month
Group term life and AD&D insurance: $50k
PTO, standard holidays, 2 floating holidays
Paid parental leave
Staff development program: 100 hours/year plus training costs

About Emergent Software

Emergent Software is a fast-growing software development and consulting company serving clients across the country and beyond. We are building a team of talented software developers, database architects, UX designers, quality engineers, and project managers capable of developing high quality custom software services for our clients.

We are a remote-first company

From our inception, we offered a remote-friendly culture supporting work flexibility beyond the norm. When the pandemic of 2020 hit, all we had to do was clean out the fridge and the shift to working fully remote began. Seeing this as an opportunity, we shifted to being a remote-first company and hiring people from anywhere. We still offer that Minnesota-nice, Midwest friendly attitude but now with people all over treated the same whether they know what the skyway system is or not.

Your career grows with us

Working with talented engineers on interesting projects makes this an engaging work environment for people passionate about software development. Learning by working directly with our experienced team, utilizing our staff development program, and solving complex problems on a variety of projects provide ample long-term career development opportunities.

At Emergent Software, your ideas will be heard, you will grow exponentially as a master of your craft, and you will enjoy working other dedicated team members to deliver software solutions for our clients.

Check out what others say

Check us out on Glassdoor to see how employees enjoy our remote working structure, flexible hours, profit sharing program, and more!

#EmergentSoftware

#IND1

Quick Apply

Refine Your Search

customer service non phone remote jobs in dallas tx

Senior Quality Assurance (QA) Engineer

Installer

Health Care Customer Service Representative

Admissions Representative

Customer Service Call Center - On-site Dallas

Care Coordinator

Representative, Patient Account

Care Coordinator - Bilingual Spanish - Mon-Fri 8-5 Central Time - REMOTE!

Client & Event Coordinator

Membership Advisor

Customer Satisfaction Representative

Technical Support Specialist, Tier 2

Provider Relations Specialist

Supervisor, Beckett Customer Care

Restaurant POS Service Analyst

Administrative Services Specialist

Accounts Receivable, Collections Check Processor (PTX72926)

Inbound Performance Manager

Client Services Associate (Plano, TX)

Ministry Account Executive

I want to receive the latest job alert for customer service non phone remote in dallas tx

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