Top 19 Senior service desk agent Jobs in Dallas Tx

Field Property Adjuster -Dallas, TX
National General —Dallas, TX
- $53,500 - $98,200 a year
- Online Application
- Remote
- Mid-level
- Residential
- US work authorization
Service Desk Agent-Technical Support (P/T)
Workforce Opportunity Services —Farmers Branch, TX
- $20 an hour
- Part-time
- Hybrid work
- Windows
- Microsoft Office
- High school diploma or GED
5d
Senior Purchasing Agent
Premier Project Management, LLC —Dallas, TX
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
1d
Real Estate Investment Sales Associate
Equity Offer Group, LLC —Dallas, TX
- $60,000 - $72,000 a year
- Full-time
- Sales
- English
- Office
- Opportunities for advancement
Quick Apply
Service Desk Agent-Technical Support
Workforce Opportunity Services —Dallas, TX
- $19 an hour
- Weekends as needed
- Hybrid work
- Office
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Customer Service Representative
The Benefit Link, Inc —Colleyville, TX
- $20 - $25 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Dental insurance
Quick Apply
7h
Director, Customer Success Workplace Management Technology
US AMR-Jones Lang LaSalle Americas, Inc. —Dallas, TX
- $130,000 - $180,000 a year
- Online Application
- Hybrid work
- Background check
- 5 years
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Marketing Coordinator
Kidder Matthews —Dallas, TX
- $28.85 - $33.65 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
22h
Purchasing Agent
Premier Project Management, LLC —Dallas, TX
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick Apply
6d
High Volume Recruiter
Patriot Mobile —Grapevine, TX
- $55,000 - $68,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
7d
Business Development Representative
Sugar Junk & Waste Management —Dallas, TX
- $173,461.34 - $204,383.55 a year
- Full-time
- 5 years
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
8d
Director, PEPI - Technology Services CIO Domain
Alvarez and Marsal —Dallas, TX
- $150,000 - $225,000 a year
- Full-time
- Oracle
- Mentoring
- Senior level
- AD&D insurance
- 401(k)
Senior Embedded Systems Engineer
Perry Weather —Dallas, TX
- Full-time
- Computer science
- 6 years
- Computer Science
- Health insurance
- 401(k) matching
Quick Apply
FinOps AI / ML Engineer Assoc Director
Accenture —Irving, TX
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Paid holidays
- Disability insurance
7d
Director, PEPI - Technology Services CIO Domain
Alvarez & Marsal —Dallas, TX
- $150,000 - $225,000 a year
- Oracle
- Mentoring
- Senior level
- AD&D insurance
- 401(k)
Energy Engineer PE II
ENFRA LLC —Coppell, TX
- Full-time
- Computer literacy
- Engineering
- Research
- Opportunities for advancement
Controls Engineer
CM Mission Critical Engineering —Dallas, TX
- Full-time
- Hybrid work
- 5 years
- Engineering
- Office
Quick Apply
8h

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senior service desk agent jobs near dallas tx

Field Property Adjuster -Dallas, TX

National General -
Dallas, TX

Apply Now

Job Details

$53,500 - $98,200 a year

Benefits

Internet reimbursement

Qualifications

Homeowners insurance claims
Homeowners insurance knowledge
Caseload management
Regulatory compliance in claims processing
Residential construction experience
Mid-level
Estimating software for insurance claims
Property & Casualty License
Xactimate
Insurance investigations
Individual consumer customer service
Insurance claims fraud prevention
Subrogation claims
Negotiation
Under 1 year

Full Job Description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities.

We are seeking a Property Field Adjuster to join our Dallas Fort Worth Claims team!

This role is responsible for investigating and managing complex homeowner claims from initial inspection through resolution. You will evaluate coverage, assess damages, and prepare detailed estimates to support fair and accurate claim outcomes.

You will work directly with customers, contractors, and internal partners to ensure timely resolution while maintaining compliance with regulatory and company guidelines.

Key Responsibilities

Handles investigation regarding all aspects of Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
Identifies customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Demonstrates broad understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Supervisory Responsibilities

This job does not have supervisory duties.

Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

#LI-MV1

Skills

Business Acumen, Case Management, Claims Administration, Claims Review, Insurance Administration, Property Claims, Property Damage Claims, Xactimate

Compensation

Base compensation offered for this role is:

Field Adjuster Cons I: $53,500 - $77,800
Field Adjuster Cons II: $56,000 - $82,500
Field Adjuster Sr Cons I & II: $65,600 - $98,200

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Apply Now

Refine Your Search

senior service desk agent jobs in dallas tx

Field Property Adjuster -Dallas, TX

Service Desk Agent-Technical Support (P/T)

Senior Purchasing Agent

Real Estate Investment Sales Associate

Service Desk Agent-Technical Support

Customer Service Representative

Director, Customer Success Workplace Management Technology

Marketing Coordinator

Purchasing Agent

High Volume Recruiter

Business Development Representative

Director, PEPI - Technology Services CIO Domain

Senior Embedded Systems Engineer

FinOps AI / ML Engineer Assoc Director

Director, PEPI - Technology Services CIO Domain

Energy Engineer PE II

Controls Engineer

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Key Responsibilities

Supervisory Responsibilities

This job does not have supervisory duties.

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senior service desk agent jobs in dallas tx

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Key Responsibilities

Supervisory Responsibilities This job does not have supervisory duties.

Supervisory Responsibilities

This job does not have supervisory duties.