Top 79 Service desk technician Jobs in Dallas Tx

Network Support Technician
Inserso Corporation —Irving, TX
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
Temporary Technician II, Service Desk
PDS Health —Irving, TX
- $27.50 - $37.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
4d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Global Service Desk Specialist II
Teladoc Health —Lewisville, TX
- $30 - $31 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid time off
7d
IT Technician (Tier 1)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Mid-level
- Office
- Windows
- Continuing education credits
- Health insurance
Quick Apply
5d
Help Desk Technician
BEAR Technologies Corporation —Plano, TX
- $25 - $30 an hour
- Full-time
- 5 years
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
6d
IT Service Desk Technician I
GardaWorld Security Services U.S. —Addison, TX
- $25 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
2d
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office
FTE - Help Desk Technician
DALLAS THEOLOGICAL SEMINARY —Dallas, TX
- $45,000 - $55,000 a year
- Full-time
- Classroom
- Computer science
- Computer Science
Desktop Support in Richardson, Texas
Virtual Service Operations —Richardson, TX
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
Restaurant POS Service Analyst
FoodTec Solutions —Dallas, TX
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Service Desk Agent-Technical Support (P/T)
Workforce Opportunity Services —Farmers Branch, TX
- $20 an hour
- Part-time
- Hybrid work
- Windows
- Microsoft Office
- High school diploma or GED
10d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Part-time
- Hybrid work
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
7d
IT SUPPORT TECHNICIAN
Joeris General Contractors LLC —Dallas, TX
- Full-time
- Office
- Analysis skills
- Bachelor's degree
3d
Full Time MSP Help Desk Technician
CTGtech, LLC —Bedford, TX
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Service Desk Agent-Technical Support
Workforce Opportunity Services —Dallas, TX
- $19 an hour
- Weekends as needed
- Hybrid work
- Office
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Desktop Support Technician
AmTrust Financial Services, Inc. —Dallas, TX
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
3d
Help Desk Analyst
Daisy Brand LLC —Dallas, TX
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program

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service desk technician jobs near dallas tx

Network Support Technician

Inserso Corporation -
Irving, TX

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Computer hardware
Desktop (troubleshooting support)
Systems engineering
Networking equipment (troubleshooting support)
Hardware diagnostics
IT department experience

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Quick Apply

Refine Your Search

service desk technician jobs in dallas tx

Network Support Technician

Temporary Technician II, Service Desk

Tier 1, IT Help Desk Support

IT Helpdesk Support

Global Service Desk Specialist II

IT Technician (Tier 1)

Help Desk Technician

IT Service Desk Technician I

Technician, Help Desk (226 Days)

FTE - Help Desk Technician

Desktop Support in Richardson, Texas

Restaurant POS Service Analyst

Service Desk Agent-Technical Support (P/T)

Level 1 Help Desk Technician

After-Hours IT Support Desk Technician

IT SUPPORT TECHNICIAN

Full Time MSP Help Desk Technician

Service Desk Agent-Technical Support

Desktop Support Technician

Help Desk Analyst

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