Top 33 Customer care specialist Jobs in Dalton Ga

Scheduling Coordinator
Tennessee Oncology —Dalton, GA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Customer service
Eric Kyer Allstate —Dalton, GA
- $25,000 - $50,000 a year
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
5d
Corporate Activities & Memory Care Specialist
Morning Pointe Senior Living —Ooltewah, TN
- Full-time
- Background check
- Public speaking
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Astroturf Customer Support Manager
APT ACQUISITION CONSTRUCTION CORP —Dalton, GA
- Full-time
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Family Care Specialist
Companion Funeral & Cremation Service —Dalton, GA
- $35,000 - $45,000 a year
- Full-time
- Spanish
- Medical office experience
- English
- Health savings account
- Health insurance
Quick Apply
13h
HIM Specialist
Tennessee Oncology —Dalton, GA
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
Quick Apply
Customer Experience Associate
HMTX Industries —Calhoun, GA
- $20 - $23 an hour
- Microsoft Outlook
- High school diploma or GED
- Math
Quick Apply
13d
Manager, Operations
Tennessee Oncology —Dalton, GA
- Full-time
- Microsoft Outlook
- OSHA
- Outpatient experience
Quick Apply
6d
Foster Care Specialist
Youth Villages, Inc —Chattanooga, TN
- $52,000 - $60,000 a year
- Full-time
- Computer literacy
- Clinic experience
- Driver's License
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Specialist Tier I - Cost Authorization
HomeServe USA Corp —Chattanooga, TN
- $18.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)
Long of Chattanooga AutoMall —Chattanooga, TN
- Full-time
- Dealership
- Merchandising
- Outdoor work
- Health insurance
- 401(k)
Quick Apply
Customer Experience Lead - Full Time
Burlington —Fort Oglethorpe, GA
- $14.50 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
12d
Clinical Tech. (Medical Assistant)
Fast Pace Health —Chattanooga, TN
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Paid holidays
- Health insurance
Pet Care Specialist- East Brainerd
The Ark Pet Spa & Hotel —Chattanooga, TN
- From $14 an hour
- Full-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
LPN (Float)
Tennessee Oncology —Dalton, GA
- Full-time
- Anatomy knowledge
- Float pool
- BLS Certification
Quick Apply
10d
APP, Hospitalist
Tennessee Oncology —Chattanooga, TN
- Full-time
- Nursing
- Hospital
- BLS Certification
Quick Apply
LPN
Tennessee Oncology —Chattanooga, TN
- Full-time
- Anatomy knowledge
- BLS Certification
- Clinic experience
Quick Apply
Manager, Clinical Pharmacist
Tennessee Oncology —Chattanooga, TN
- Full-time
- Management
- 5 years
- Senior level
Quick Apply
Advanced Practice Provider
Tennessee Oncology —Chattanooga, TN
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
6d
Customer Care Specialist
Asphalt Buyer II LLC —Rock Spring, GA
- $23 an hour
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
9d

I want to receive the latest job alert for customer care specialist in dalton ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near dalton ga

Clinical Assistant jobs in Chattanooga, TN

Hospitalist jobs in Chattanooga, TN

Advanced Practice Provider jobs in Chattanooga, TN

Operations Manager jobs in Dalton, GA

Customer Service Representative jobs in Chattanooga, TN

Scheduling Coordinator jobs in Dalton, GA

Customer Service Representative jobs in Dalton, GA

Clinical Pharmacist jobs in Chattanooga, TN

Customer Experience Specialist jobs in Chattanooga, TN

Licensed Practical Nurse jobs in Chattanooga, TN

Rn Case Manager jobs in Dallas, TX

Customer Care Manager jobs in Fairfield, CT

Customer Care Manager jobs in Bentonville, AR

Home Care Provider jobs in Mcallen, TX

Customer Care Manager jobs in Oklahoma City, OK

Mother Baby Patient Care jobs in New Jersey

Project Manager jobs in Alpharetta, GA

Customer Care Manager jobs in Baltimore, MD

Customer Experience Associate jobs in Colorado

Associate Attorney jobs in New York, NY

Scheduling Coordinator

Tennessee Oncology -
Dalton, GA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Office experience

Full Job Description

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

The Scheduling Coordinator position is responsible for advanced level of scheduling of patient’s appointments, including internal and external. This includes items such as, but not limited to, complex chemotherapy treatments plans, as well as outside referrals and Radiology/Procedures. This position must coordinate the needs to multiple parties in order to continually improve scheduling and report efficiency. Assists with telephone coverage, works reports, responds to tasks, instant messages, emails, and portal requests.

ESSENTIAL FUNCTIONS:

Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department
Follows policy and procedures outlined by management to ensure standardization of processes across all clinics
Conducts patient check-out workflow, following policy and procedures
Follows complex scheduling guidelines and interprets orders and treatment plans into appropriately scheduled appointments
Distributes appropriate documents to patients and provides scheduling and preparation details
Properly tracks patients in EHR for next location and ensures patients are not missed
Ensures canceled and missed appointments are followed up and properly documented
Schedules patient appointments, including internal and external. To include but not limited to, anything scheduled in the clinic, inside referrals, outside referrals, radiology appointments, procedures, hospital admits, virtual tumor boards, etc.
Runs and/or works daily reports to identify patients with unscheduled orders, such as the unscheduled report, radiology report, and the refer to internal and external reports
Performs tasks related to Governmental, Insurance and Quality Initiative Programs:
- Ensures communication is distributed to patients regarding program details
- Generates and distributes to external providers office a Clinical Summary from Electronic Health Record (EHR)
- Communicates information regarding Patient Engagement Portal and assists with registration process
Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests
Ensures proper billing document(s) is faxed with diagnostic order if patient is on study
Follows standard operating procedure (SOP) for external follow ups
Demonstrates excellent customer service. Responds promptly to patient, physician, manager, clinic, and other department requests
Communicates to other staff members using Instant Messaging System
Scans documents into Electronic Health Record when necessary
Sends portal invites as needed
Other duties as assigned
Ability to travel/float to other clinics for business needs
Maintain and ensure confidentiality of patient information
Adheres to all Tennessee Oncology policies and procedures

EDUCATION AND EXPERIENCE: (Knowledge, Skills & Abilities)

High school graduate or equivalent with GED
Electronic Medical Records experience strongly preferred
2 years of previous professional office experience with customer service experience required
Experience with electronic medical scheduling preferred
Knowledge of medical terminology preferred
Strong computer skills including Windows file management and MS Office, and e-mail experience
Good verbal, listening, and written communication skills
Ability to work productively and effectively in a fast-paced environment
Strong organizational skills and attention to detail
Excellent customer service skills

PHYSICAL REQUIREMENTS:

Able to travel to clinics when necessary
Able to lift 25 pounds

Quick Apply

Refine Your Search

customer care specialist jobs in dalton ga

Scheduling Coordinator

Customer service

Corporate Activities & Memory Care Specialist

Astroturf Customer Support Manager

Family Care Specialist

HIM Specialist

Customer Experience Associate

Manager, Operations

Foster Care Specialist

Customer Service Specialist Tier I - Cost Authorization

Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)

Customer Experience Lead - Full Time

Clinical Tech. (Medical Assistant)

Pet Care Specialist- East Brainerd

LPN (Float)

APP, Hospitalist

LPN

Manager, Clinical Pharmacist

Advanced Practice Provider

Customer Care Specialist

I want to receive the latest job alert for customer care specialist in dalton ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected