Top 2577 Customer service supervisor Jobs in Dania Beach, Fl

Office and Client Success Manager
Dog Training Elite Broward —Weston, FL
- $45,760.00 - $58,284.10 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid time off
- Flexible schedule
Quick Apply
Service & Installation Oil Dispatcher/Customer Service Representative
Oilmatic Systems —Oakland Park, FL
- $21 - $31 an hour
- Full-time
- Spanish
- Mid-level
- Computer skills
- Health insurance
- Paid time off
Quick Apply
Customer Support Manager
The Real Autograph —Fort Lauderdale, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Services Manager at Paragon Theaters Ridge (Davie, FL)
Paragon Theaters —Davie, FL
- $17 - $21 an hour
- Full-time
- Bar
- Culinary experience
- Cooking
- Health insurance
- Dental insurance
Quick Apply
Collections/Call Center Representative - Base + Bonuses
United Collection Bureau —Davie, FL
- $16 - $22 an hour
- Full-time
- Background check
- Customer service
- In-person
- Paid training
- Health insurance
Quick Apply
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Front Desk Supervisor
OLIVE AVENUE STAFFING LLC —Dania Beach, FL
- $18.50 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Hollywood, FL
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative Remote
Southern Gear & Machine —Miami, FL
- $15 - $35 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
Quick Apply
12d
Customer Success Agent
BrandsMart —Fort Lauderdale, FL
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Router Supervisor
R+L Carriers —Pembroke Pines, FL
- $70,000 - $85,000 a year
- Urgently hiring
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
5d
Call Center Agent
Draftomat —Hollywood, FL
- $19 - $27 an hour
- Full-time
- Computer literacy
- Residential
- Communication skills
- Paid training
Quick Apply
Manager, Customer Service I
Chewy —Hollywood, FL
- Full-time
- Mid-level
- Travel
- Mentoring
Marina Front Desk Supervisor
Pier Sixty Six —Fort Lauderdale, FL
- Weekends as needed
- Management
- English
- Mid-level
- Health insurance
- Dental insurance
Overnight Front Desk Supervisor - Conrad Fort Lauderdale Beach
Hilton —Fort Lauderdale, FL
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Supervisor
Maximus Global Services —Fort Lauderdale, FL
- $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
Supervisor
ITSUGAR LLC —Dania Beach, FL
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
4d
Associate Director of Customer Success (Remote)
UpsideHom, Inc. —Fort Lauderdale, FL
- $115,000 - $130,000 a year
- Full-time
- Remote
- 6 years
- Travel
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Engineering Supervisor - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- $42.21 an hour
- Full-time
- Mid-level
- Guest services
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Service Supervisor
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED

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Office and Client Success Manager

Dog Training Elite Broward
Weston, FL

Quick Apply

Job Details

Full-time
$45,760.00 - $58,284.10 a year

Benefits

Paid time off
Flexible schedule

Qualifications

Customer communication
Community relationship building

Full Job Description

Overview

The Office & Client Success Manager is the operational and client-service hub of Dog Training Elite Broward. This position owns the customer journey from the first inquiry through scheduling, enrollment, training support, graduation, reviews, and referrals. The successful candidate combines disciplined administration with confident, relationship-based sales skills and a genuine desire to serve families well.

This manager leads with purpose, communicates with integrity, takes ownership of results, and protects a positive and peaceful office environment. The role requires someone who handles the small details exceptionally well, addresses challenges with courage, builds momentum each day, and helps the entire team celebrate, learn, and grow together.

Responsibilities

Lead Management and Sales Coordination

Answer incoming calls, texts, emails, and website inquiries with warmth, confidence, and professionalism.
Contact new leads promptly and maintain consistent follow-up until the prospect schedules, enrolls, declines, or requests future contact.
Ask thoughtful discovery questions to understand the dog’s needs, the family’s concerns, and the outcome the client hopes to achieve.
Communicate the value of Dog Training Elite programs by focusing on meaningful family outcomes rather than only describing lessons or pricing.
Schedule complimentary in-home evaluations and clearly explain what the family should expect.
Confirm appointments and follow up promptly with cancellations, no-shows, and unresponsive prospects.
Maintain proposal follow-up schedules so no qualified opportunity is overlooked.
Reactivate dormant leads and former clients when appropriate.
Support enrollment, contract completion, payment coordination, and financing processes.
Maintain accurate lead-source, activity, and conversion information in the approved CRM or tracking system.

Scheduling and Calendar Management

Manage evaluation, private lesson, group class, and trainer calendars.
Coordinate appointments based on client needs, geography, trainer capacity, and program requirements.
Optimize routes and schedules to reduce unnecessary travel and improve trainer productivity.
Balance workloads fairly while protecting the quality of the client experience.
Communicate schedule changes quickly and accurately to clients and trainers.
Confirm upcoming appointments and identify potential conflicts before they affect service.
Maintain visibility into trainer availability, program timelines, holidays, events, and group-class requirements.
Build schedules that support steady progress and completion before important family milestones or seasonal events.

Client Success and Retention

Welcome every client with empathy, encouragement, and respect.
Provide onboarding instructions and ensure clients understand the next steps in their program.
Maintain consistent communication throughout the client’s training journey.
Respond calmly and constructively when clients are frustrated, emotional, or uncertain.
Escalate concerns appropriately rather than allowing issues to remain unresolved.
Coordinate graduation recognition, follow-up communication, review requests, and referral invitations.
Encourage continued participation in group classes and community events.
Help preserve long-term client relationships by making families feel supported, informed, and valued.
Celebrate progress and recognize the contributions of clients, dogs, and team members.

Office Operations

Maintain a professional, organized, welcoming, and peaceful office environment.
Keep office supplies, forms, training materials, and marketing collateral stocked and accessible.
Maintain accurate digital and physical records.
Support reporting, invoicing, payment follow-up, and general administrative coordination as assigned.
Prepare daily, weekly, and monthly activity reports.
Track open leads, scheduled evaluations, proposals, enrollments, cancellations, and follow-up requirements.
Anticipate needs and complete small but important tasks before they become larger operational issues.
Protect confidential company, employee, and client information.

Team Support and Communication

Serve as a reliable communication link among leadership, trainers, clients, and community partners.
Communicate respectfully, directly, and constructively.
Share relevant concerns and operational risks with leadership promptly.
Do not withhold or selectively communicate information that may affect client service, revenue, safety, or team performance.
Reinforce schedules, expectations, follow-up requirements, and client commitments.
Support trainers without removing their responsibility for performance and client care.
Promote cooperation rather than competition within the team.
Recognize team wins and help create an environment where people feel encouraged to improve.
Contribute ideas, accept coaching, and respectfully challenge processes that are no longer serving the business.

Community and Marketing Support

Coordinate veterinary, HOA, multi-family, and local business partnership appointments.
Support seasonal campaigns, community events, pack walks, group classes, and public demonstrations.
Maintain community outreach calendars and partner contact records.
Ensure events and campaigns are supported with current flyers, QR codes, forms, and follow-up plans.
Assist with social media coordination by gathering client stories, reviews, photographs, and event information.
Ensure leads generated through community outreach are captured and followed through to resolution

Pay: $45,760.00 - $58,284.10 per year

Benefits:

Flexible schedule
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in dania beach, fl

Office and Client Success Manager

Service & Installation Oil Dispatcher/Customer Service Representative

Customer Support Manager

Guest Services Manager at Paragon Theaters Ridge (Davie, FL)

Collections/Call Center Representative - Base + Bonuses

Remote Contact Center Supervisor

Front Desk Supervisor

Remote Customer Service/Sales Representative

Customer Service Representative Remote

Customer Success Agent

Router Supervisor

Call Center Agent

Manager, Customer Service I

Marina Front Desk Supervisor

Overnight Front Desk Supervisor - Conrad Fort Lauderdale Beach

Supervisor

Supervisor

Associate Director of Customer Success (Remote)

Engineering Supervisor - Signia by Hilton Diplomat Beach Resort

Guest Service Supervisor

I want to receive the latest job alert for customer service supervisor in dania beach, fl

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