Top 43 It support Jobs in Daphne, Al

Industrial IT/OT Systems Support Specialist
ALABAMA STATE PORT AUTHORITY —Mobile, AL
- $71,510 - $121,568 a year
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Support Specialist
GOODWILL INDUSTRIES OF THE GULF COAST INC —Mobile, AL
- $19.00 - $21.63 an hour
- Weekends as needed
- Computer science
- Computer Science
- English
1d
I.T. Computer Operator
Harris Computer Systems —Mobile, AL
- $38,000 - $45,011 a year
- Full-time
- Hospital
- Computer literacy
- Office
IT Support Technician
Woerner Agribusiness LLC —Foley, AL
- Weekends as needed
- Microsoft Outlook
- Mid-level
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
6d
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Regional IT Support Specialist
TQL —Spanish Fort, AL
- Full-time
- Inventory management
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Onsite Desktop Support / Systems Administrator
KU Telecom LLC —Mobile, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Digital Resource Support Technician Itinerant
Alabama State Department of Education —Spanish Fort, AL
- $34,245 - $44,984 a year
- Weekends as needed
- Research
- Mid-level
- Ability to lift 50 pounds
9d
Help Desk Technician, Tier I
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician, Tier II
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
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PC Specialist
Infirmary Health —Fairhope, AL
- Full-time
- Computer science
- Computer Science
- Computer literacy
20h
Field Service Engineer / Helpdesk
DealerGeek —Daphne, AL
- $42,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Travel
Quick Apply
1d
Network Operations Technician
Uniti —Mobile, AL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- AD&D insurance
- Health insurance
TECHNICAL SUPPORT
KAISHAN COMPRESSOR USA, LLC. —Loxley, AL
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Disability insurance
- Health insurance
Quick Apply
Compressor Technical Support Call Representative
Kaishan USA —Loxley, AL
- $65,000 - $80,000 a year
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Technical Support Management (TSM) Specialist
Koniag Government Services —Mobile, AL
- Weekends as needed
- Microsoft Excel
- 6 years
- Construction site
- Paid holidays
- Health insurance
Fiber Operations Tech
Uniti —Mobile, AL
- Overtime
- Mid-level
- Office
- No degree
- AD&D insurance
- Health insurance
7d
Games Support Tech
Dave & Buster's —Mobile, AL
- $7.25 - $12.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Restaurant
- Health insurance
- Dental insurance

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it support jobs near daphne, al

Industrial IT/OT Systems Support Specialist

ALABAMA STATE PORT AUTHORITY -
Mobile, AL

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Job Details

Full-time
$71,510 - $121,568 a year
3 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Communication with suppliers
Authorization controls implementation
IT user and group management
Technical documentation
IT system monitoring
Windows
Incident Escalation
High school diploma or GED
IT infrastructure
Driver's License
Problem-solving
Data access controls implementation
Vendor communication
Access control management
Server security
Identity and access management (IAM) solutions
Escalation handling
Production troubleshooting
Identity & access management

Full Job Description

Job Summary

The Industrial IT/OT Systems Support Specialist is responsible for supporting the availability, reliability, and security of industrial software systems used in terminal operations, material handling, and production visibility. This position supports industrial application infrastructure, user access, system health monitoring, incident response, and related documentation in a heavy industrial environment.

Essential Functions

1. (Duties may not include all duties listed below, nor do the examples cover all the duties which may be performed.)

1. Provides operational support for industrial software platforms, HMI clients, operations dashboards, and related terminal systems.

2. Supports Windows-based industrial client systems used for machine, production, and terminal operations.

3. Responds to production-impacting system incidents, performs initial troubleshooting, and escalates issues as needed.

4. Administers user access, permissions, security groups, and role-based access for industrial applications and related systems.

5. Supports alignment between Active Directory, Windows security groups, and industrial application security requirements.

6. Supports remote and published application access platforms, including application publishing, RDS resources, basic configuration, and troubleshooting.

7. Coordinates with Port IT, Operations, Maintenance, Controls Engineering, vendors, and other support teams to resolve system issues and support reliable operations.

8. Monitors industrial system health, availability, performance, alerts, and abnormal conditions using approved monitoring tools.

9. Supports planned maintenance activities, system upgrades, patching, version tracking, and lifecycle documentation for industrial systems.

10. Maintains system documentation, procedures, access records, recovery information, and support documentation.

11. Follows safety, change management, permit-to-work, and operational procedures when supporting production systems.

Supervisory Responsibility

None.

Minimum Required Education and Experience

Minimum Focus Areas

Education

High school diploma or GED

Information technology, engineering technology, industrial technology, computer systems, or related technical field

Experience

3 years

Industrial IT/OT systems, Windows systems support, industrial applications, user access management, or related experience

Substitutions allowed for Experience: Indicated experience is required; no substitutions allowed.

Minimum Required Knowledge:

· Knowledge of industrial IT/OT systems used in manufacturing, terminal, mining, material handling, or heavy industrial environments.

· Knowledge of Windows Server and Windows 10/11 systems.

· Knowledge of user access management, role-based security, security groups, and system permissions.

· Ability to support systems in a production-critical environment.

· Ability to troubleshoot system issues, respond to incidents, and escalate problems appropriately.

· Knowledge of industrial software platforms, HMI systems, application publishing, monitoring tools, or related technologies.

· Ability to communicate clearly with Operations, Maintenance, Controls Engineering, IT, vendors, and other stakeholders.

· Strong analytical, troubleshooting, documentation, and organizational skills.

· Ability to remain calm and effective during production-impacting incidents.

· Ability to work safely in an active industrial terminal environment.

Certification or Licensure Requirements

Valid driver's license.

Ability to obtain TWIC.

Physical Requirements/ADA

Prolonged periods of sitting at a desk and working on a computer. Occasionally requires standing, walking, climbing, bending, and lifting up to 25 pounds. Work may require occasional exposure to industrial, outdoor, marine terminal, and material handling environments. Participation in an on-call rotation and occasional after-hours, weekend, or outage-related work may be required.

Pay: $71,510.00 - $121,568.00 per year

Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Describe your experience supporting Industrial IT/OT systems (such as manufacturing, terminals, PLCs, SCADA, HMI, or industrial automation). Please include the types of systems you have supported.
What experience do you have administering Windows Server, Active Directory, user accounts, security groups, and role-based access permissions? Please provide specific examples.
Describe a production-critical technical issue you diagnosed and resolved. What was the problem, what troubleshooting steps did you take, and what was the outcome?
This position supports industrial operations and may require occasional after-hours work and responding to critical system outages. Are you able to participate in an on-call rotation and work outside normal business hours when necessary?

Work Location: In person

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Refine Your Search

it support jobs in daphne, al

Industrial IT/OT Systems Support Specialist

IT Associate Desktop support analyst

IT Associate Desktop support analyst

IT Support Specialist

I.T. Computer Operator

IT Support Technician

IT Help Desk Technician

Regional IT Support Specialist

Onsite Desktop Support / Systems Administrator

Digital Resource Support Technician Itinerant

Help Desk Technician, Tier I

Help Desk Technician, Tier II

PC Specialist

Field Service Engineer / Helpdesk

Network Operations Technician

TECHNICAL SUPPORT

Compressor Technical Support Call Representative

Technical Support Management (TSM) Specialist

Fiber Operations Tech

Games Support Tech

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