Top 41 It technical support Jobs in Daphne, Al

IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
I.T. Computer Operator
Harris Computer Systems —Mobile, AL
- $38,000 - $45,011 a year
- Full-time
- Hospital
- Computer literacy
- Office
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Support Specialist
GOODWILL INDUSTRIES OF THE GULF COAST INC —Mobile, AL
- $19.00 - $21.63 an hour
- Weekends as needed
- Computer science
- Computer Science
- English
11h
IT Support Technician
Woerner Agribusiness LLC —Foley, AL
- Weekends as needed
- Microsoft Outlook
- Mid-level
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
5d
Network IT/Computer Science
Alabama State Department of Education —Mobile, AL
- $48,358 - $75,000 a year
- 8 hour shift
- Google Workspace
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Associate, Technology
1915 South / Ashley —Mobile, AL
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
Onsite Desktop Support / Systems Administrator
KU Telecom LLC —Mobile, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Help Desk Technician, Tier I
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
Regional IT Support Specialist
TQL —Spanish Fort, AL
- Full-time
- Inventory management
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Field Service Engineer / Helpdesk
DealerGeek —Daphne, AL
- $42,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Travel
Quick Apply
8h
Digital Resource Support Technician Itinerant
Alabama State Department of Education —Spanish Fort, AL
- $34,245 - $44,984 a year
- Weekends as needed
- Research
- Mid-level
- Ability to lift 50 pounds
8d
Help Desk Technician, Tier II
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
14d
TECHNICAL SUPPORT
KAISHAN COMPRESSOR USA, LLC. —Loxley, AL
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Disability insurance
- Health insurance
Quick Apply
Network Operations Technician
Uniti —Mobile, AL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- AD&D insurance
- Health insurance
Compressor Technical Support Call Representative
Kaishan USA —Loxley, AL
- $65,000 - $80,000 a year
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Technical Support Engineer - Etch AMNA
Applied Materials —Mobile, AL
- $96,000 - $132,000 a year
- 8 hour shift
- Up to 50% travel
- Mid-level
- Bachelor's degree
Technical Support Management (TSM) Specialist
Koniag Government Services —Mobile, AL
- Weekends as needed
- Microsoft Excel
- 6 years
- Construction site
- Paid holidays
- Health insurance
Fiber Operations Tech
Uniti —Mobile, AL
- Overtime
- Mid-level
- Office
- No degree
- AD&D insurance
- Health insurance
6d

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it technical support jobs near daphne, al

IT Associate Desktop support analyst

Harris Computer Systems -
Mobile, AL

Apply Now

Job Details

Full-time
$22.83 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: IT Associate Desktop support analyst

Location: On Site - Mobile, AL

Duration: Full-Time

On call rotation

Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL.

Position: IT Associate Desktop support analyst

The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization.

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

A key component of this position is delivering exceptional customer service. The IT Associate must communicate clearly and professionally with users of varying technical skill levels, demonstrating patience, empathy, and a solutions-oriented mindset. Building trust and maintaining positive relationships with end-users is essential to achieving high levels of client satisfaction.

Additionally, the role requires active participation as a collaborative team player within the IT department. The analyst contributes to team objectives by sharing knowledge, documenting solutions, and assisting colleagues when needed. They may also support system updates, device deployments, and process improvements, helping to enhance overall IT service delivery.

Success in this position depends on a combination of technical proficiency, strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. By effectively balancing these responsibilities, the IT Associate Desktop Support Analyst ensures reliable technology support and contributes significantly to the organization’s operational efficiency.

Pre-employment Requirements:

We are a drug free facility. Passing a pre-employment drug screening and background check is required.

Academic and Professional Qualifications:

High School diploma required
Bachelor’s degree is preferred but not required.
At least two to four years of experience required in related field.
ITIL or other relevant certifications preferred but not required

Experience:

Strong technical knowledge, understanding of IT systems and networks.
Excellent interpersonal, and verbal/communication skills.
Team Player
MAC and IOS products preferred
Loading PC’s
Trouble shooting issues

Incident /Technical Troubleshooting and Issue Resolution:

Gather detailed information from end users about reported issue.
Perform initial diagnostics and troubleshooting steps based on the information provided.
Oversee timely and effective resolution of technical issues.
Analyze trends in reported issues to identify and address common problems
Escalate complex problems to appropriate support teams for resolution.
Ensure & enforce best practices.
Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
Develop and maintain comprehensive knowledge base to assist in incident resolution
Document all actions taken and update the ticket with the status and resolution.

Ticket Documentation and Knowledge Base:

Monitor the help desk ticketing system for new support requests.
Prioritize and categorize tickets based on urgency and impact.
Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
Create or update knowledge base articles for common issues to facilitate self-service support.
Share knowledge and insights with the team to improve overall efficiency and problem-solving.

Hourly Pay: $22.83. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Apply Now

Refine Your Search

it technical support jobs in daphne, al

IT Associate Desktop support analyst

I.T. Computer Operator

IT Associate Desktop support analyst

IT Support Specialist

IT Support Technician

Network IT/Computer Science

IT Help Desk Technician

Associate, Technology

Onsite Desktop Support / Systems Administrator

Help Desk Technician, Tier I

Regional IT Support Specialist

Field Service Engineer / Helpdesk

Digital Resource Support Technician Itinerant

Help Desk Technician, Tier II

TECHNICAL SUPPORT

Network Operations Technician

Compressor Technical Support Call Representative

Technical Support Engineer - Etch AMNA

Technical Support Management (TSM) Specialist

Fiber Operations Tech

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