Description:
The Director of Information Technology oversees the school’s technology systems, cybersecurity, backups, vendors, and user support. This hands-on role maintains infrastructure, supports legacy systems, documents key processes, and leads long-term technology planning.
Requirements:
Duties & Responsibilities:
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Oversees the daily operation, reliability, security, and support of all school technology systems, including servers, networks, workstations, printers, classroom technology, phones, cloud systems, user accounts, applications, and related technology services.
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Serves as the school’s primary internal technology leader and first point of accountability for IT systems, technology planning, cybersecurity, vendor coordination, and user support.
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Provides hands-on technical support as needed while also developing long-term processes, documentation, standards, and technology roadmaps.
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Leads the transition from current support arrangement, including review of all completed fixes, remaining issues, documentation gaps, support procedures, credentials, system configurations, scripts, backup procedures, and vendor responsibilities.
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Maintains and supports the recently replaced server environment, ensuring the new server is properly configured, patched, monitored, documented, backed up, and included in disaster recovery planning.
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Maintains and supports the consolidated virtual server environment, including monitoring server health, managing updates, reviewing resource capacity, documenting configurations, and ensuring business-critical systems remain operational.
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Oversees the new backup system, including backup schedules, retention policies, recovery procedures, test restores, documentation, and disaster recovery planning.
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Reviews and maintains scripts and automations, ensuring they are documented, monitored, backed up, and assigned clear ownership.
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Identifies systems, processes, scripts, software, or manual workarounds that may create operational risk.
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Supports and manages the school’s legacy software environment, including systems built with older programming languages, related databases, reports, workflows, integrations, scripts, and vendor or contractor support needs.
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Develops a practical modernization plan for legacy technology, balancing cost, risk, timing, school operations, and long-term supportability.
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Manages user accounts, permissions, access controls, password practices, multi-factor authentication, and administrative access to school systems.
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Oversees cybersecurity practices, including endpoint protection, patching, backup security, vendor access, phishing awareness, incident response, and protection of student, staff, and school data.
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Maintains accurate technology documentation, including server inventory, network diagrams, software licenses, vendor accounts, warranties, support contacts, backup procedures, administrative credentials, recurring tasks, and recovery procedures.
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Coordinates technology purchasing, quotes, licensing, renewals, warranties, and vendor contracts in alignment with approved budgets and school needs.
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Manages relationships with technology vendors, internet service providers, software providers, consultants, contractors, and support partners.
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Works collaboratively with school leadership to propose an annual technology budget, execute approved technology expenditures, and track spending in alignment with the school’s financial goals.
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Supports classroom and administrative technology needs, ensuring faculty, staff, and students have reliable access to necessary systems and tools.
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Provides support for school events, testing, classroom technology needs, and other operational activities requiring IT involvement.
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Establishes technology standards and procedures to reduce dependence on individual knowledge, outside vendors, or undocumented systems.
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Maintains a technology replacement and lifecycle plan for servers, network equipment, workstations, classroom devices, printers, phones, software, and other technology assets.
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Provides clear communication to leadership regarding technology risks, costs, priorities, timelines, cybersecurity concerns, and recommended improvements.
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Responds to technology emergencies, outages, security concerns, and other urgent issues that could impact school operations.
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Performs other technology-related duties as assigned by the Assistant Head of School for Operations and Human Resources.
Personal Qualifications:
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Affirms that, as part of the qualifications for this position, he/she is a follower of Jesus who knows the Lord Jesus Christ as Savior.
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Demonstrates a strong passion to uphold the Vision, Mission, Educational Objectives, Statement of Faith, Doctrine, and Core Values of Vacaville Christian Schools.
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Represents the school in a favorable and professional manner to the school’s constituency and the general public.
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Demonstrates the ability to accept and carry out responsibilities and make competent, professional decisions.
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Demonstrates sound judgment, confidentiality, integrity, and discretion when handling sensitive school, student, staff, financial, security, and technology information.
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Demonstrates the ability to communicate effectively with leadership, faculty, staff, students, parents, vendors, and outside support providers.
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Demonstrates the ability to work calmly and professionally under pressure, especially during outages, technology failures, cybersecurity concerns, or time-sensitive operational needs.
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Ability to move about the school buildings and campus. Employment-related reasonable accommodation for qualified individuals with disabilities will be provided where the accommodation does not pose an undue hardship.
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Ability to follow the Matthew 18 Principle in dealing with leadership, faculty, administration, staff, students, parents, and vendors.
Competencies & Skills:
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Minimum of 7–10 years of progressive information technology experience, including systems administration, infrastructure support, networking, cybersecurity, user support, and technology operations.
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Minimum of 3–5 years of IT leadership, IT management, systems management, or equivalent hands-on technology leadership experience.
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Experience managing Windows servers, virtualized server environments, backup systems, networks, endpoints, printers, cloud services, and business applications.
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Experience supporting or managing legacy systems, older programming languages, custom applications, older databases, repaired scripts, or unsupported software environments.
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Ability to review, document, troubleshoot, and maintain scripts, scheduled tasks, integrations, reports, and automation processes.
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Strong understanding of backup systems, disaster recovery, test restores, business continuity, and recovery documentation.
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Strong understanding of cybersecurity fundamentals, including access control, multi-factor authentication, endpoint protection, patch management, vendor access, email security, phishing prevention, and incident response.
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Ability to manage technology vendors, contractors, consultants, software providers, internet service providers, and support partners.
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Ability to create and maintain clear technical documentation, procedures, diagrams, inventories, and support records.
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Ability to prioritize technology issues, assign work, manage multiple projects, and balance urgent support needs with long-term improvements.
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Ability to communicate technical issues in clear, practical language to non-technical leaders and staff.
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Ability to research, compile information, analyze facts, compare options, and make recommendations based on cost, risk, timing, and school impact.
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Experience with Microsoft 365, Google Workspace, Active Directory, Entra ID/Azure AD, Windows Server, virtualization platforms, endpoint protection, backup platforms, network equipment, and school technology systems preferred.
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Experience with school environments, student information systems, classroom technology, testing platforms, educational software, and technology support for faculty and staff preferred.
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Valid driver’s license and good driving record.
