Top 20 Technical support Jobs in Davison Mi

Technical Customer Support
Mersino Dewatering Inc —Davison, MI
- Full-time
- Research
- JavaScript
- Telemetry
Quick Apply
5h
Stone Countertop Sales Tech Support - (~$100k/yr)
Bronwick, LLC —Orion, MI
- $80,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Customer Service Representative
TruGreen —Flint, MI
- $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
IT Tech Level 2
Mid-States Bolt & Screw —Burton, MI
- Hybrid work
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
Comp. Consult II (Student/Work Study)
University of Michigan —Flint, MI
- $16 an hour
- Temporary
- Background check
- Classroom
- Ability to lift 50 pounds
4d
PC/Equipment Support Technician II
Genesee Education Consultant Services —Flint, MI
- $23.11 - $26.42 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Help Desk Technician
Chase Plastics Services Inc —Clarkston, MI
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Manufacturing Technical Support
General Motors —Lake Orion, MI
- Weekends as needed
- 18 years or older
- Computer literacy
- Mid-level
- Benefits from day one
4d
TWS Mainframe Support Operator
Pomeroy —United States
- $32.85 an hour
- Full-time
- Remote
- English
- Mid-level
- Ability to climb stairs
- Paid time off
Quick Apply
7d
Software Support Specialist
Verified Credentials —United States
- Overtime
- Remote
- Background check
- Computer science
- Computer Science
Quick Apply

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Technical Customer Support
Mersino Dewatering Inc —Davison, MI
Manage daily support calls and support tickets. Interact with team members to assist in troubleshooting and identifying root cause of system problems.
Quick Apply
5h

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Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
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Bilingual Spanish Call Center Customer Service Representative
Conduent State Healthcare, LLC —Ohio
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Enter application and enrollment information into…
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Technical Customer Support

Mersino Dewatering Inc -
Davison, MI

Quick Apply

Job Details

Full-time
5 hours ago

Qualifications

Customer communication
Equipment troubleshooting
Managing clients in a customer support role
Desktop applications
Customer support
Productivity software

Full Job Description

Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.

We move water.

Location: Auburn Hills, MI

Job Summary:

The Technical Customer Support will be responsible for supporting, troubleshooting, and monitoring alarms on Telemetry devices company wide.

Mersino has over 1600 Fleet Assets outfitted with telemetry devices, monitoring the health and activity of our equipment. This role will focus on customer service, uptime and managing the growing demands and the needs of our internal and external customers.

Responsibilities:

Manage daily support calls and support tickets
Monitor telemetry devices through Internet of Things (IoT) management software
Make proactive callouts for device status
Interact with team members to assist in troubleshooting and identifying root cause of system problems
Manage and troubleshoot the dispersed telemetry systems company-wide
Aid in the development of an Application Patching Process
Assist in the process to help improve and enhance the IoT management software

Requirements:

1+ years’ experience on a Customer Support Team
communication skills
Outstanding Troubleshooting skills
Ability to think "outside the box"
Initiative and confidence to research and resolve problems
Organizational and time management skills
Ability to work both independently and as a member of a team
Proficient in Microsoft Office applications
Experience in a customer facing role
Ability to work flexible hours

Specific Expectations:

Certifications not required, but are a plus (A+, N+, MCP, MCSA/E, VCP)
Internet of Things (IOT) knowledge
Basic Software Development process understanding
Python, JavaScript, a plus
MQTTs, Webservices, a plus

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mersino is an Equal Opportunity Employer/Veterans/Disabled

Quick Apply

Refine Your Search

technical support jobs in davison mi

Technical Customer Support

Stone Countertop Sales Tech Support - (~$100k/yr)

Customer Service Representative

IT Tech Level 2

Comp. Consult II (Student/Work Study)

PC/Equipment Support Technician II

Help Desk Technician

Manufacturing Technical Support

TWS Mainframe Support Operator

Software Support Specialist

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