Top 64 Customer relations manager Jobs in Dayton, Oh

Customer Support Supervisor
Dayton Freight —Dayton, OH
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
Manager, Customer Service
Xylem —Yellow Springs, OH
- Full-time
- Marketing
- Mid-level
- Residential
8d
Area Sales Manager
ALTENLOH BRINCK & CO US INC (SPAX, TRUFAST, & TRUF —Dayton, OH
- Full-time
- Construction site
- Product management
- Travel
- Health insurance
- Dental insurance
BD Manager/Mobile Showroom Sales Representative in OH
Loctek / Flexispot —Ohio
- $58,000 - $62,000 a year
- Full-time
- Spanish
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Operations Supervisor
TQL —Dayton, OH
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Sales Account Manager
Coca-Cola Consolidated, Inc. —Dayton, OH
- $62,371 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Employee stock purchase plan
- Health insurance
Account Development Manager
The Pittsburgh Paints Co —Dayton, OH
- Remote
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Account Manager
American Cutting Edge (ACE) —Dayton, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Account Relationship Manager (DAYTON, OHIO)
Professional Plumbing Group —Dayton, OH
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Account Manager - Gear Cutting Tools & Workholding
Gleason —Dayton, OH
- $75,000 - $100,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Tuition reimbursement
- Employee assistance program
Quick Apply
CLH IS Account Manager
Clean Harbors —Huber Heights, OH
- $41,500 - $133,303 a year
- Online Application
- Mid-level
- Bachelor's degree
- Travel
- Paid training
- Employee stock purchase plan
Account Manager
GALLS —Dayton, OH
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
Quick Apply
5d
Account Manager
PERI —Dayton, OH
- $70,000 - $80,000 a year
- Online Application
- Mid-level
- Presentation skills
- Continuous improvement
- Paid holidays
- Health insurance
Capture Manager (Mgr Capture Management 2)
HII —Dayton, OH
- $122,304 - $180,000 a year
- Email
- Office
- Master's degree
- High school diploma or GED
Senior Sales Manager for Specialty Tapes & Labels Adhesives
Henkel —Dayton, OH
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
1d
Traveling Sales Manager
Milan Laser Hair Removal —Dayton, OH
- Full-time
- Mid-level
- Residential
- Travel
- Disability insurance
- Health insurance
Quick Apply
22h
Account Manager
HAHN Automation —Miamisburg, OH
- Overtime
- Marketing
- Mid-level
- 3 years
- Health savings account
- Health insurance
5d
Manager, Sales Support
Allient Incorporated —Dayton, OH
- Full-time
- Engineering
- Office
- Master's degree
Quick Apply
10d
Key Account & Deficiency Manager
Silco Fire & Security —Dayton, OH
- Background check
- Sales
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
9d
Client Relationship Manager Voya Financial Advisors
Voya Financial Advisors —Miamisburg, OH
- $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level

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customer relations manager jobs near dayton, oh

Customer Support Supervisor

Dayton Freight -
Dayton, OH

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer relationship management

Full Job Description

Overview:

The Customer Support Supervisor is intended to supervise and coordinate the Customer Support Representative employees engaged in the service activities necessary to achieve maximum performance by maintaining customer compliance in accordance with Company policy and procedures

Responsibilities:

Manage workload and performance of Customer Support Representatives and Receptionist(s)
Manage IQ Group payroll, attendance, paid time off, and schedules
Manage Guaranteed Service Program and expedited initiatives
Manage all forms of Corporate Customer Service communication (Phone, Email, Web Chat, and Jabber) to ensure optimal response time and efficiency
Monitor staffing levels based on phone/email/web chat reporting and admin requirements
Maintain, create, and implement new and existing account requirements and procedures to ensure all daily, weekly and monthly customer requirements are met
Work with CAM to ensure all customers are being handled in an efficient manner and that we are working in unison to reduce workload replications
Collaborate with Dedicate Care Supervisor to ensure maximum efficiency with in the Customer Relations Department
Manage and maintain department initiatives and audit
Point of escalation for any external customer complaint
Provide ongoing leadership and professional guidance through training and educational resources to internal employees consistent with company objectives, daily admin requirements, Customer Service expectations, and desired culture
Work with IT to manage the ISI Phone Reporting System and CISCO Finesse System
Work with IT to manage the receptionist console, technology, reporting, and backup
Provide necessary training and ongoing support to the Service Center Managers, Assistance Service Center Managers, and Office Managers concerning the ISI Phone Reporting System
Provide custom report and web support as needed
Coach, cross train, and develop employees through various types of meetings, employee feedback, employee recognition and discipline when necessary
Build and maintain relationships with external and internal customers
Investigate areas of customer and employee improvement
Continually improve processes and procedures to maximize productivity
Support Director of Customer Relations and Customer Manager as needed and directed

Qualifications:

Knowledge of the LTL/Transportation Industry
2 years of experience with customer relations, preferably in the transportation industry
Supervisory experience preferred
Bachelor’s Degree preferred
Good verbal and written communication skills
Strong interpersonal skills
Legally eligible to work in the United States

Benefits:

Stable and growing organization
Competitive weekly pay
Professional, positive and people-centered work environment
Fast-paced work environment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match

Physical Demands: Shift Available: 8:30 AM - 5:30 PM | Monday - Friday

Apply Now

Refine Your Search

customer relations manager jobs in dayton, oh

Customer Support Supervisor

Manager, Customer Service

Area Sales Manager

BD Manager/Mobile Showroom Sales Representative in OH

Operations Supervisor

Sales Account Manager

Account Development Manager

Account Manager

Account Relationship Manager (DAYTON, OHIO)

Account Manager - Gear Cutting Tools & Workholding

CLH IS Account Manager

Account Manager

Account Manager

Capture Manager (Mgr Capture Management 2)

Senior Sales Manager for Specialty Tapes & Labels Adhesives

Traveling Sales Manager

Account Manager

Manager, Sales Support

Key Account & Deficiency Manager

Client Relationship Manager Voya Financial Advisors

I want to receive the latest job alert for customer relations manager in dayton, oh

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