As a Liquor Store Manager, you are the driving force behind your store's success—leading your team with integrity, ensuring compliance with all alcohol regulations, and delivering an exceptional shopping experience for every customer. Your leadership will cultivate a positive workplace culture while maximizing sales, operational efficiency, and customer satisfaction.
You will oversee all daily, weekly, and long-term operations of the store. From managing inventory, financial reporting, and vendor relationships to coaching employees and maintaining regulatory compliance, this role requires an organized, dependable, and customer-focused leader. You will work closely with district leadership to achieve sales goals, maintain operational excellence, and ensure your team has the training and support needed to succeed.
This position is ideal for an experienced retail leader who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about delivering outstanding customer service while maintaining strict compliance with alcohol sales laws.
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Lead by example, fostering a positive, accountable, and customer-focused work environment.
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Recruit, train, mentor, and develop team members to achieve company standards.
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Provide ongoing coaching, performance feedback, and recognition.
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Conduct employee performance evaluations and implement improvement plans when necessary.
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Create employee schedules with adequate staffing while managing labor costs.
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Ensure compliance with all company policies and employment regulations.
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Step in to cover shifts as needed to maintain uninterrupted store operations.
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Oversee all day-to-day store operations to ensure efficiency, cleanliness, and exceptional customer service.
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Open and close the store following all security, cash handling, and safety procedures.
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Maintain attractive merchandising displays and ensure products are properly stocked and organized.
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Ensure store cleanliness both inside and outside the facility.
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Maintain equipment and coordinate repairs when necessary.
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Monitor store appearance to ensure it meets company standards.
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Order inventory based on sales trends, seasonal demand, and promotional opportunities.
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Monitor inventory levels to minimize out-of-stock items while controlling excess inventory.
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Receive deliveries, verify invoices, and accurately enter inventory into company systems.
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Perform regular inventory counts and assist with full inventory audits.
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Build and maintain positive relationships with distributors and vendors.
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Coordinate product displays and promotional opportunities with supplier representatives.
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Ensure full compliance with all federal, state, and local alcohol laws and regulations.
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Verify that all employees consistently follow age verification procedures for alcohol sales.
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Maintain required permits, licenses, and compliance documentation.
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Conduct regular compliance training with team members.
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Minimize shrink through effective inventory controls and loss prevention practices.
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Investigate inventory discrepancies and report concerns to company leadership.
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Create a welcoming shopping environment focused on knowledgeable and friendly service.
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Assist customers with product recommendations, food pairings, and special orders.
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Resolve customer concerns professionally and efficiently.
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Train employees on product knowledge, including wine, spirits, beer, and emerging beverage categories.
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Support community events, tastings (where legally permitted), and promotional activities.
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Maintain accurate cash handling procedures and daily financial reconciliations.
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Prepare daily deposits and complete all required financial documentation.
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Monitor store sales performance and identify opportunities to increase revenue.
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Manage labor expenses while maintaining excellent customer service.
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Review sales reports and implement strategies to achieve company sales goals.
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Complete required reports including inventory, sales, labor, and compliance documentation.
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Participate in management meetings and communicate operational updates.
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Maintain employee records and training documentation.
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Ensure all required licenses, certifications, and store records remain current.
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Collaborate with district leadership to achieve operational and financial objectives.
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Must be 21 years of age or older.
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Must be eligible to legally sell alcoholic beverages in accordance with state and local laws.
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Must be able to pass a background check.
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Availability to work a flexible schedule, including evenings, weekends, and holidays.
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Ability to stand for extended periods.
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Ability to lift and carry up to 50 pounds regularly.
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Reliable transportation.
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Minimum 2–3 years of retail management experience, preferably in liquor, grocery, convenience, or specialty retail.
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Strong understanding of retail operations and customer service best practices.
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Knowledge of state and local alcohol sales regulations.
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Experience with inventory management, merchandising, and vendor relations.
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Proven ability to lead, coach, and motivate employees.
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Experience with scheduling, payroll, labor management, and cash handling.
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Proficiency with POS systems and Microsoft Office or Google Workspace.
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Strong organizational, problem-solving, and decision-making skills.
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Excellent verbal and written communication skills.
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Ability to multitask and perform effectively in a fast-paced retail environment.
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Passion for delivering exceptional customer service while maintaining operational excellence.
We don’t follow trends, we set them
Innovation Drives us
People Inspire us
Excellence Defines us
These values are the backbone of Snapdragon Cannabis Co. We hold ourselves to a standard of excellence that makes us stand out above the competition. From humble beginnings in a garage in 2016, to now, we now proudly own and operate 9 retail locations, 2 lounges, an artisanal bakery, a state of the art production lab, and a full scale warehouse. Every space and product we create is driven by that original passion that helps us redefine quality, and deliver the best customer experience.
We don’t simply “keep up” with a constantly changing industry, we drive the change!
From research & development to customer care, we focus on each detail, every step of the way.
Our journey has been one of relentless growth, bold risks, and a refusal to settle. And we’re just getting started.
Snapdragon is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel respected and valued. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
