Top 2 Assistant for housing counseling program Jobs in Daytona Beach, Fl

Assistant for Housing Counseling Program
Halifax Urban Ministries, Inc. —Daytona Beach, FL
- Full-time
- In-person
- Marketing
- Entry level
- Paid time off
Quick Apply
12d
Social Services Assistant
Beachside center for rehabilitation —New Smyrna Beach, FL
- From $24 an hour
- Full-time
- Bilingual
- Addiction Medicine
- Experience working with individuals with disabilities
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7d

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Assistant for Housing Counseling Program

Halifax Urban Ministries, Inc.
Daytona Beach, FL

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Paid time off

Qualifications

Customer communication
Intake
Physical document handling
Marketing
Property management
Office record organization

Full Job Description

Core Administrative Skills

Software Proficiency: Mastery of Microsoft Office Suite (Word, Excel) and specialized property management or database systems.
Communication: Clear verbal and written correspondence for interacting with tenants, landlords, and the public.
Organization: Calendar management, appointment scheduling, and meticulous document filing.
Time Management: Multitasking and prioritizing urgent maintenance requests or client inquiries in a fast-paced environment.

Housing-Specific Knowledge

Program Guidelines: Familiarity with local housing market rules, affordable housing criteria, and agency policies.
Client Intake: Processing housing applications, tracking waiting lists, and verifying applicant documentation.
Tenant Relations: Managing work orders, fielding complaints, and maintaining confidentiality regarding resident dat

Primary Responsibilities & Compliance

HUD Client Intake: Greeting clients, explaining agency services, and collecting required documents like income verification, tax returns, and bank statements.
Data Management (HCS & CMS): Entering client demographics and outcomes accurately into HUD-compliant Client Management Systems (CMS)
File Maintenance: Creating and archiving client files in strict compliance with HUD guidelines and privacy regulations.
Workshop Coordination: Scheduling, marketing, and managing logistics for homebuyer education classes, financial literacy workshops, and foreclosure prevention seminars.
Document Disclosure: Distributing mandatory HUD conflict of interest and privacy disclosures to every client at intake.

Specialized Administrative Skills

HUD Regulation Familiarity: Basic understanding of HUD Handbook 7610.1, Fair Housing laws, and the Real Estate Settlement Procedures Act (RESPA).
Confidentiality Protocols: Handling sensitive personal identifiable information (PII) like credit scores and social security numbers with maximum security.
Resource Routing: Identifying client needs and routing them to specialized counselors for pre-purchase, post-purchase, rental, or reverse mortgage (HECM) counseling.
Reporting Assistance: Helping managers compile quarterly data for the mandatory HUD Form 9902 housing counseling activity report.

Core Software Competencies

CMS Software: Familiarity with HUD-approved tools like CounselorMax, RxOffice, Home Counselor Online (HCO), or Mpact.
Office Suites: Proficiency in Microsoft Excel for tracking client milestones and Word for drafting official correspondence.

Benefits:

Paid time off

Work Location: In person

Quick Apply

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Assistant for Housing Counseling Program

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