Top 1169 Retail experience supervisor Jobs in Dearborn, Mi

Customer Experience Supervisor I - Fairlane Town Center
JCPenney —Dearborn, MI
- $20.75 - $25.94 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Assistant General Manager, Little Caesars Arena
Delaware North —Detroit, MI
- $111,900 - $151,000 a year
- Weekends as needed
- 5 years
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Store Protection Specialist
Ross Stores —Dearborn, MI
- Background check
- Supervising experience
- Conflict management
Operations/Service Manager V
Burlington Stores —Dearborn, MI
- $26.15 - $34.85 an hour
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
Finish Line Macy's Store Management - Fairlane Town Center, Dearborn, MI
Finish Line —Dearborn, MI
- Weekends as needed
- 18 years or older
- Merchandising
- English
- Health insurance
- Employee discount
Respiratory Therapist - 36 Hours Midnight Shift
Henry Ford Health —Wyandotte, MI
- Night shift
- Patient monitoring
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Pharmacy Supervisor - Inpatient - Full Time Days - Warren
Henry Ford Health —Warren, MI
- Full-time
- Inpatient
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Automotive Service Technician
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake —Walled Lake, MI
- Weekends as needed
- Dealership
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Automotive Service Technician
LaFontaine Buick GMC Of Dearborn —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Retail Manager I
Areas USA, Inc —Detroit, MI
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Shift Supervisor - Floating
Michigan By The Bottle Tasting Room —Auburn Hills, MI
- From $17 an hour
- Part-time
- Merchandising
- Mid-level
- In-person
- Employee discount
Quick Apply
Timepiece Supervisors - Panerai, IWC, Cartier
Tapper's Diamonds & Fine Jewelry —Troy, MI
- $85,000 - $100,000 a year
- Weekends as needed
- Bilingual
- Background check
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Technician
LaFontaine Honda —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Automotive Service Technician
LaFontaine Hyundai Dearborn —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Part Time Shift Supervisor in Costco
CDS (Club Demonstration Services) —Commerce, MI
- $17 an hour
- Part-time
- Serving
- 18 years or older
- No experience needed
- Health insurance
- Dental insurance
Respiratory Therapist - 36 Hours Midnight Shift
Henry Ford Health —West Bloomfield Township, MI
- Night shift
- Patient monitoring
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Registered Respiratory Therapist - Full Time Nights - Southfield
Henry Ford Health —Southfield, MI
- Full-time
- Patient monitoring
- HIPAA
- Inpatient
- Health insurance
- Dental insurance
Automotive Service Technician
Infiniti Novi —Novi, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
2d
Production Supervisor
Jax Kar Wash —Clinton Township, MI
- $40,000 - $45,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Technician
LaFontaine Volkswagen of Dearborn —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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Customer Experience Supervisor I - Fairlane Town Center

JCPenney -
Dearborn, MI

Apply Now

Job Details

$20.75 - $25.94 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Delegation

Full Job Description

General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:

Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.

Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.

Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.

Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $20.75/Hr -USD $25.94/Hr.

Apply Now

Refine Your Search

retail experience supervisor jobs in dearborn, mi

Customer Experience Supervisor I - Fairlane Town Center

Assistant General Manager, Little Caesars Arena

Store Protection Specialist

Operations/Service Manager V

Finish Line Macy's Store Management - Fairlane Town Center, Dearborn, MI

Respiratory Therapist - 36 Hours Midnight Shift

Pharmacy Supervisor - Inpatient - Full Time Days - Warren

Automotive Service Technician

Automotive Service Technician

Retail Manager I

Shift Supervisor - Floating

Timepiece Supervisors - Panerai, IWC, Cartier

Automotive Service Technician

Automotive Service Technician

Part Time Shift Supervisor in Costco

Respiratory Therapist - 36 Hours Midnight Shift

Registered Respiratory Therapist - Full Time Nights - Southfield

Automotive Service Technician

Production Supervisor

Automotive Service Technician

I want to receive the latest job alert for retail experience supervisor in dearborn, mi

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