Top 4 Veterinary receptionist Jobs in Decatur, Al

Veterinary Receptionist
Huntsville Veterinary Specialists and Emergency —Huntsville, AL
- $15 - $19 an hour
- Full-time
- Customer service
- Word processing
- ER
- Health insurance
- Dental insurance
Quick Apply
Veterinary Receptionist (Care Coordinator) - Best Friends Animal Hospital
PetVet Care Centers —Madison, AL
- $14 - $16 an hour
- No weekends
- 18 years or older
- Administrative experience
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
4d
Veterinary Receptionist After-Hours Urgent Care
Animal Health Care Center —Madison, AL
- $13 - $15 an hour
- Full-time
- Anatomy knowledge
- Clinic experience
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
2d
Veterinary Receptionist (Care Coordinator) - Whitesburg Animal Hospital
PetVet Care Centers —Huntsville, AL
- $15 - $17 an hour
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance
Quick Apply

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Veterinary Receptionist - Experienced
Healthy Pets of Rome Hilliard —Hilliard, OH
Previous veterinary receptionist experience (required). Answer multi-line phones and schedule appointments efficiently.
$16 - $18 an hour
Quick Apply
Veterinary Receptionist - Full Time (No Weekends!)
Animal Hospital of New Albany —New Albany, OH
Be sure to state your name and answer the question provided. To apply, please call (614) 414-7956, state your name, and answer the prompt.
$15 - $18 an hour
Quick Apply

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Veterinary Receptionist

Huntsville Veterinary Specialists and Emergency -
Huntsville, AL

Quick Apply

Job Details

Full-time
$15 - $19 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Computer operation
Phone communication
Customer service
Word processing
Spreadsheets
Veterinary experience
De-escalation techniques
Conflict de-escalation
Animal care
Multi-line phone systems
Productivity software
Phone etiquette
Office phone management
Time management

Full Job Description

Huntsville Veterinary Specialists And Emergency in Huntsville, AL is looking for a Customer Service Representatives (CSR) to join our 82 person strong team. We are located on 800 Dr. Joseph E Lowery Blvd. Our ideal candidate is compassionate, professional, multi-task driven, punctual, and reliable. Positions offered are:

Full-time with Weekends and Weeknights. We will discuss open shifts.

Responsibilities

Client Communication & Triage Support
Serve as the first point of contact for all ER clients—by phone and in person.
Quickly identify urgent situations and notify medical staff immediately (non-medical triage).
Maintain calm, compassionate communication with owners who may be distressed or emotional.
Explain hospital processes such as emergency check-in, triage order, wait times, and financial policies.
Provide frequent and accurate updates to waiting clients.

Check-In / Check-Out Duties

Register new and returning clients; gather accurate contact and patient information.
Initiate emergency check-in forms or digital intake processes.
Process payments, deposits, invoices at discharge.
Coordinate patient admits, transfers, and discharges with the medical team and doctors.

Phone & Front Desk Management

Answer high-volume phone lines with professionalism.
Provide general information, quote ranges, visit expectations, and appointment scheduling (if applicable).
Manage incoming communications from referring veterinarians.
Monitor lobby safety and ensure clear flow of clients and patients.

Operational Support

Communicate clearly with medical staff regarding incoming emergencies, critical updates, or client requests.
Maintain accurate and organized medical records.
Prepare forms, treatment authorization documents, and discharge paperwork.
Keep lobby, exam rooms (if assigned), and front desk clean and organized.
Support coordination of euthanasia's with privacy, sensitivity, and appropriate room setup.
Assist in crisis situations by keeping the area clear, calm, and supportive.

Required Skills

Strong communication and de-escalation skills.
Ability to stay composed under pressure.
Rapid multitasking in a fast-paced, unpredictable environment.
Exceptional attention to detail for documentation and billing.
Team collaboration with the medical team, doctors, and management.

Professional Expectations

Demonstrate empathy, patience, and professionalism at all times.
Maintain client confidentiality and adhere to hospital policies.
Arrive prepared, punctual, and ready to adapt to changing case loads.
Provide a reassuring and supportive atmosphere for anxious or grieving clients.
Business casual attire required

Qualifications

Previous customer service experience required (veterinary or medical office preferred).
Experience handling multi-line phone systems is a plus.
Familiarity with veterinary terminology or willingness to learn
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills

We are looking forward to reading your Resume.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

veterinary receptionist jobs in decatur, al

Veterinary Receptionist

Veterinary Receptionist (Care Coordinator) - Best Friends Animal Hospital

Veterinary Receptionist After-Hours Urgent Care

Veterinary Receptionist (Care Coordinator) - Whitesburg Animal Hospital

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