Top 2494 Client representative Jobs in Decatur, Ga

On-Site & Field Services Representative
National Employee Benefits Administrators, Inc. (NEBA) —Atlanta, GA
- Full-time
- HIPAA
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Specialist, North American Operations
Estes Forwarding Worldwide, LLC —College Park, GA
- $21 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- AD&D insurance
- Paid holidays
1d
Performance Management Manager
CohnReznick —Atlanta, GA
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
- Parental leave
9d
Sales Representative
Good Feet —Kennesaw, GA
- $53,000 - $75,000 a year
- Weekends as needed
- Recruiting
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
WFH Insurance Follow-Up Representative
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Bilingual
- Microsoft Excel
- HIPAA
- Work from home
Quick Apply
2d
Call Center Representative
Strive Global Events —Atlanta, GA
- $18 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
2d
Client Success Advocate
Global Payment Holding Company —Alpharetta, GA
- $60,000 - $70,000 a year
- Full-time
- Research
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Claims Representative - Atlanta, GA
Federated Mutual Insurance Company —Atlanta, GA
- $63,800 - $78,000 a year
- Full-time
- Customer service
- Office
- Analysis skills
- Health insurance
- 401(k)
Retail Associate - Lennox
Aritzia —Atlanta, GA
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
WFH Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
13d
Claim Representative
Chubb —Alpharetta, GA
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- On-the-job training
4d
Concierge
Jet Linx Aviation —Atlanta, GA
- $53,000 - $74,000 a year
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
13d
Healthcare Customer Service Representative (GA)
Healthcare Business Services Inc. —Decatur, GA
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
8d
Ticket to Work Representative
America Works of New York Inc —Atlanta, GA
- $25 an hour
- Full-time
- Experience working with individuals with disabilities
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
PROCESSOR
American Pacific Mortgage —Norcross, GA
- $50,000 - $60,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- 5 years
Client Care Representative
Citizens Trust Bank —Lithonia, GA
- Full-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Quick Apply
Customer Service Representative
Vital Air Services —Norcross, GA
- $18 - $25 an hour
- Full-time
- Hybrid work
- Residential
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative
Chandler Law, LLC —Alpharetta, GA
- $52,000 a year
- Associate's degree
- Communication skills
- Entry level
Quick Apply
8d
Client Services Associate
Rubicon —Atlanta, GA
- From $20 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- High school diploma or GED
- Bachelor's degree

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On-Site & Field Services Representative

National Employee Benefits Administrators, Inc. (NEBA) -
Atlanta, GA

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Benefits administration
Computer operation
Email customer support
Phone communication
Copy machines
Health insurance policy knowledge
HIPAA
Research
Attention to detail
Fax machines
Computer skills
Manual handling
Client interaction via phone calls

Full Job Description

Job description:

National Employee Benefits Administrators, Inc. (NEBA) is a full service, licensed Third Party Administrator providing benefit administration services to health, retirement and other benefit plans.

We are looking for a positive and highly motivated individual to become an integral part of our Health Plan Enrollment team.

Position Purpose

The On-Site & Field Services Representative is a Senior NEBA representative at the assigned client site, responsible for daily walk-in member services, field event representation, newly eligible member outreach, and benefit education. In partnership with the Manager and Client Services, this position ensures all service delivery is accurate, compliant, and reflective of NEBA’s standards.

Duties/Responsibilities

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

On-Site Member Service & Enrollment Processing:

● Serve as the senior on-site NEBA representative, managing daily walk-in visits from plan participants and trustees with professionalism and deep plan expertise.

● Handle inbound and outbound member calls across assigned accounts, resolving eligibility, enrollment, and benefit inquiries accurately and professionally.

● Independently resolve complex enrollment, eligibility, and claims coordination issues, escalating to the Manager or Benefit Plan Administrator when plan-level analysis is required.

● Process enrollment transactions, eligibility updates, and member record changes on-site, validating all documentation for completeness and compliance before processing.

● Partner with Processing, Concierge, and Health Plan Analyst teams to resolve cases requiring back-office or system-level action.

● Maintain accurate, audit-ready records of all transactions and member interactions.

Open Enrollment & Member Education:

● Represent NEBA at field events, employer-hosted benefit fairs, and union-sponsored Open Enrollment meetings, providing in-person benefit education and enrollment assistance to members and their dependents.

● Plan, coordinate, and host member-facing benefit webinars in partnership with the local union, covering plan benefits, eligibility criteria, and enrollment processes in an accurate and accessible format.

● Follow up with event and webinar attendees to address outstanding questions and support enrollment completion.

● Maintain a professional and knowledgeable NEBA presence at all in-person and virtual member engagements.

Newly Eligible Member Outreach:

● Own the end-to-end newly eligible member outreach process for the assigned client site, from initial contact through enrollment completion.

● Contact newly eligible members by phone, mail, in-person, or virtual methods, guiding them through benefit elections, plan options, and required documentation.

● Track all outreach activity with date, method, outcome, and next steps, escalating unresponsive or complex cases to the Manager or Benefit Plan Administrator as appropriate.

Other Functions

● Maintain current knowledge of plan documents, eligibility rules, and benefit provisions for all assigned accounts.

● Adhere to HIPAA, data security, and PHI confidentiality standards in all member interactions, on-site environments, and virtual platforms.

● Adapt to changing client needs and business priorities, demonstrating a consistent commitment to member outcomes and professional NEBA representation.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

At least three years of demonstrated customer service phone and email skills, insurance/healthcare knowledge, research fluency, ability to re-prioritize and return to outstanding tasks, professional and thorough guidance and follow-through.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Ability to sit for extended periods of time and to move intermittently throughout the workday.
Ability to travel as necessary.
Strong sensory skills, such as good eyesight, good hearing, and dexterity.
Good speaking and listening skills.
Ability to perform focused work with close attention to detail.
Ability to operate office equipment, including computers, copiers, fax machines, and phones.
Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
Ability to lift up to 25 pounds.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

What is your salary requirement?

Experience:

Benefits administration: 2 years (Required)
Member Services : 2 years (Required)

Ability to Commute:

Atlanta, GA 30316 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client representative jobs in decatur, ga

On-Site & Field Services Representative

Specialist, North American Operations

Performance Management Manager

Sales Representative

WFH Insurance Follow-Up Representative

Call Center Representative

Client Success Advocate

Claims Representative - Atlanta, GA

Retail Associate - Lennox

WFH Healthcare Customer Service (Insurance Knowledge a Plus)

Senior Customer Support Services Specialist

Claim Representative

Concierge

Healthcare Customer Service Representative (GA)

Ticket to Work Representative

PROCESSOR

Client Care Representative

Customer Service Representative

Customer Service Representative

Client Services Associate

I want to receive the latest job alert for client representative in decatur, ga

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