Top 943 Peer coach Jobs in Decatur, Ga

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Asset Protection Captain, Stonecrest - Full Time
Macy’s —Lithonia, GA
- $17.50 - $28.32 an hour
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Special Education Paraprofessional at Atlanta Heights Charter School
National Heritage Academies —Atlanta, GA
- Full-time
- High school diploma or GED
- Math
- Middle school
Behavioral Health Counselor - SA Residential and SAIOP - Clayton Co.
View Point Health —Morrow, GA
- Weekends as needed
- Addiction Medicine
- Pass drug screening
- English
6d
Instructional Support Coach
Metro Atlanta YMCA —Decatur, GA
- Full-time
- Background check
- School experience
- Classroom
Scholar Support Coordinator
KIPP METRO ATLANTA COLLABORATIVE INC —Atlanta, GA
- $60,000 - $110,000 a year
- Full-time
- School experience
- Classroom
- High school
- Paid parental leave
- Paid holidays
Asset Protection Captain, Southlake Mall - GA - Full Time
Macy’s —Morrow, GA
- $17.50 - $28.32 an hour
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Nutrition Assistant Manager
KIPP METRO ATLANTA COLLABORATIVE INC —Atlanta, GA
- $55,000 - $73,750 a year
- Weekends as needed
- Bilingual
- School experience
- High school
- Paid parental leave
- Paid holidays
Early Childhood Education Coach
Sunshine House —Snellville, GA
- Weekends as needed
- School experience
- Classroom
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
School-Based Literacy Coach
KIPP METRO ATLANTA COLLABORATIVE INC —Atlanta, GA
- $60,000 - $97,500 a year
- Weekends as needed
- School experience
- Classroom
- High school
- Paid parental leave
- Paid holidays
Membership Systems Administrator
Metro Atlanta YMCA —Atlanta, GA
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
Driver - Get Paid Daily
Uber Drivers —Scottdale, GA
- Part-time
- Background check
- Local
- Driver's License
Drive on Your Schedule
Uber Drivers —Stone Mountain, GA
- Part-time
- Background check
- Local
- Driver's License
Looking For Part-Time Jobs? - Drive with Uber
Uber Drivers —Berkeley Lake, GA
- Part-time
- Background check
- Local
- Driver's License
Drive on Your Schedule
Uber Drivers —Brookhaven, GA
- Part-time
- Background check
- Local
- Driver's License
10d
Drive with Uber
Uber Drivers —Lawrenceville, GA
- Part-time
- Background check
- Local
- Driver's License
Drive with Uber
Uber Drivers —Brookhaven, GA
- Part-time
- Background check
- Local
- Driver's License
10d
Flexible Hours - Drive with Uber
Uber Drivers —East Point, GA
- Part-time
- Background check
- Local
- Driver's License
- Flexible schedule
Driver
Uber Drivers —Brookhaven, GA
- Part-time
- Background check
- Local
- Driver's License
10d
Driver - Flexible hours. Instant Pay.
Uber Drivers —Atlanta, GA
- Part-time
- Background check
- Local
- Driver's License
- Flexible schedule

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Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Emory Healthcare -
Atlanta, GA

Apply Now

Job Details

Full-time
$33.96 - $41.38 an hour

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Coaching
Patient service
Continuous improvement
Mentoring
Team motivation (leadership skill)

Full Job Description

Overview:

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs...and more

Onsite for in-person meetings and retreats up to 1x per week

Description:

RESPONSIBILITIES:

The Supervisor of Patient Access Contact Centers is responsible for overseeing the daily activities of contact center staff to ensure efficient, high-quality service to patients and providers.
This role provides direct supervision, coaching, and support to frontline team members, ensuring adherence to performance standards and operational procedures.
The Supervisor plays a key role in maintaining a positive team environment and supporting continuous improvement initiatives.

Primary Duties and Responsibilities:

Team Supervision & Support:

Supervise daily activities of contact center front line staff to ensure timely and accurate patient access services;
Provide real-time coaching, feedback, and support to staff;
Monitor attendance, schedule adherence, and productivity

Performance Monitoring:

Track individual and team performance metrics (e.g., call handling time, resolution rate, and patient satisfaction) and identify performance gaps and implement corrective actions

Training & Development:

Assist with onboarding and training new staff;
Support ongoing education and skill development for team members;
Promote a culture of accountability, empathy, and service excellence

Operational Execution:

Ensure compliance with standardized workflows and organizational policies;
Escalate operational issues and patient concerns to the Manager as needed;
Participate in process improvement initiatives and team huddles

Communication & Collaboration:

Relay updates, policy changes, and performance expectations clearly and consistently;
Collaborate with peers and leadership to ensure smooth operations

Travel:

None

Work Type:

Hybrid employee - splits time between working remotely and working in the office.

MINIMUM QUALIFICATIONS:

Education - Bachelor's degree in Healthcare Administration, Business or related field, combination of education and experience may be considered in lieu of degree
Experience - 2+ years of relevant experience

Knowledge, Skills, and Abilities (required):

Strong interpersonal and communication skills
Ability to coach and motivate team members
Familiarity with contact center systems and performance metrics
Detail oriented with strong organizational skills
Commitment to patient-centered service and continuous improvement

Preferred Qualifications:

Education - Bachelor's degree in Healthcare Administration, Business or related field
Experience - 4+ years' experience with at least 1 years in a management position

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Apply Now

Refine Your Search

peer coach jobs in decatur, ga

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Asset Protection Captain, Stonecrest - Full Time

Special Education Paraprofessional at Atlanta Heights Charter School

Behavioral Health Counselor - SA Residential and SAIOP - Clayton Co.

Instructional Support Coach

Scholar Support Coordinator

Asset Protection Captain, Southlake Mall - GA - Full Time

Nutrition Assistant Manager

Early Childhood Education Coach

School-Based Literacy Coach

Membership Systems Administrator

Driver - Get Paid Daily

Drive on Your Schedule

Looking For Part-Time Jobs? - Drive with Uber

Drive on Your Schedule

Drive with Uber

Drive with Uber

Flexible Hours - Drive with Uber

Driver

Driver - Flexible hours. Instant Pay.

I want to receive the latest job alert for peer coach in decatur, ga

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