Top 1339 Crm manager Jobs in Dedham, Ma

Customer Success & Operations Manager
Alliance Entertainment —West Roxbury, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Research
- AD&D insurance
- Health insurance
Quick Apply
Veeva Vault SME/PM
Tandym Group —Watertown, MA
- $90 - $100 an hour
- Full-time
- Hybrid work
- Continuous improvement
- Senior level
- Leadership
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Senior Product Manager, Data
Keurig Dr Pepper —Burlington, MA
- $155,000 - $180,000 a year
- Email
- 7 years
- Merchandising
- Product management
- Mileage reimbursement
- Paid parental leave
8d
Product Manager, Marketing Technology
Global Partners —Waltham, MA
- $118,300 - $177,400 a year
- Full-time
- Computer Science
- Marketing
- System design
- Health insurance
- Dental insurance
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Product Manager, CRM
Playlist —Boston, MA
- $99,000 - $140,000 a year
- Remote
- 5 years
- Product management
- Senior level
Quick Apply
Product Manager, CRM
KAYAK —Cambridge, MA
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Paid holidays
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Senior Manager, CRM Personalization
Bright Horizons —Newton, MA
- $110,000 - $123,000 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Master's degree
- Paid holidays
- Disability insurance
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Salesforce Enablement Manager (CRM Manager)
Werfen —Bedford, MA
- $130,000 - $165,000 a year
- Online Application
- 7 years
- Marketing
- Customer service
- Health insurance
- Dental insurance
Marketing Delivery Project Manager
CVS Health —Wellesley, MA
- $66,330 - $159,120 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
1d
Senior Growth Marketing Manager
Formlabs —Somerville, MA
- $125,000 - $180,000 a year
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Paid parental leave
13d
Lifecycle & CRM Marketing Manager
Mixam —Boston, MA
- $75,000 - $90,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
14d
Business Systems & Data Analytics Manager
Code Red Consultants LLC —Southborough, MA
- $120,000 - $160,000 a year
- Full-time
- System design
- Office
- Microsoft Office
- Disability insurance
- Health insurance
Customer Master Data Management Senior Manager
Vertex Pharmaceuticals —Boston, MA
- $137,600 - $206,400 a year
- Full-time
- Hybrid work
- HIPAA
- SQL
- Analysis skills
- Loan repayment program
- Dental insurance
Senior Director of Advancement
Family Nurturing Center of Massachusetts —Dorchester, MA
- $145,000 - $155,000 a year
- Full-time
- Hybrid work
- Bilingual
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
Fine Gardening Field & Account Manager
Parterre Garden Services —Boston, MA
- Full-time
- Clean driving record
- 5 years
- Driver's License
- Dental insurance
- Tuition reimbursement
Quick Apply
Google and Meta Ads Manager
Fagone Plumbing, Heating and HVAC —Marblehead, MA
- $22 - $30 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid training
- Health insurance
Quick Apply
12d
Service Electrician
Florence Electric —Canton, MA
- $36 - $46 an hour
- Full-time
- Driver's License
- Mentoring
- Senior level
Quick Apply
HVAC/R Dispatcher
Confidential —Braintree, MA
- $25 - $35 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Production Manager - Bathroom Remodeling
Jacuzzi Bath Remodel by Capital —Canton, MA
- From $75,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Independent Sales Representative (1099) – Wholesale Perennials
The Plant Group —Boston, MA
- Contract
- 5 years
- Reliable transportation
- Senior level
Quick Apply

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crm manager jobs near dedham, ma

Customer Success & Operations Manager

Alliance Entertainment
West Roxbury, MA

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Job Details

Full-time
$75,000 - $85,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Economics
Microsoft Excel
Marketing
Research
Analysis skills
Attention to detail
Analytical thinking
Associate's degree
Supply Chain Management
Marketing
Excel data analysis

Full Job Description

Job Title: Customer Success & Operations Manager
Location: West Roxbury, MA

Role Overview:

We’re looking for a Customer Success & Operations Manager who thrives in a fast-paced environment, is detail-oriented, has articulate communication skills, and enjoys wearing multiple hats. This role combines critical customer success management with key operational responsibilities across business development and marketing.

Primary Responsibilities Customer Success (60%)

Lead onboarding and implementation for new brand partners, ensuring a smooth transition from sale to live deployment.
Manage ordering and logistics for NFC chips, including coordination with factories and suppliers.
Conduct dashboard training sessions and manage follow-ups with customers.
Track usage and performance metrics, identify retention risks, and lead renewal conversations, proactively reaching out to clients who are not hitting target milestones.
Collaborate with engineering to file support tickets, propose product improvements, and prioritize upgrades.
Identify upsell opportunities to expand customer value and adoption.

Business Development Support (20%)

Assist in creating sales decks, demos, and presentations to support business development initiatives.
Partner with leadership to support preparation of case studies and proposal templates for prospective clients.

Marketing Operations (20%)

Coordinate shipping of marketing samples and branded materials.
Manage operational tasks related to sales and marketing.
Support research projects and general marketing administration to drive brand growth.

Qualifications

3–5 years of experience in customer success, operations, or account management (preferably in SaaS).
Strong organizational skills with a bias toward action and process improvement.
Ability to manage multiple workstreams and deadlines with minimal supervision.
Excellent written and verbal communication skills.
Comfortable collaborating cross-functionally with technical, marketing, and business teams.
Experience with tools such as Microsoft Office suite, CRM systems, and AI platforms is highly desirable.

About Endstate Authentic

Endstate Authentic is Alliance Entertainment’s dedicated authentication and resale platform, using its patented technology to deliver NFC-enabled product identity, brand protection, customer engagement, and authenticated resale solutions for physical collectibles and consumer products. By embedding NFC chips directly into items, Endstate Authentic links each product to a secure digital identifier that enables authentication, unlocks exclusive digital content and experiences, and provides brands with actionable insights into customer behavior. The platform’s patented and patent-pending technologies support authenticated peer-to-peer resale, allowing brands and rights holders to participate in secondary markets while maintaining product integrity and establishing new customer relationships. As a scalable, enterprise-grade solution, Endstate Authentic serves Alliance’s internal initiatives while continuing to support external brands, licensors, and ecosystem partners across the global collectibles and authentication landscape.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Health insurance
Life insurance
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in West Roxbury, MA 02132

Quick Apply

Refine Your Search

crm manager jobs in dedham, ma

Customer Success & Operations Manager

Veeva Vault SME/PM

Senior Product Manager, Data

Product Manager, Marketing Technology

Product Manager, CRM

Product Manager, CRM

Senior Manager, CRM Personalization

Salesforce Enablement Manager (CRM Manager)

Marketing Delivery Project Manager

Senior Growth Marketing Manager

Lifecycle & CRM Marketing Manager

Business Systems & Data Analytics Manager

Customer Master Data Management Senior Manager

Senior Director of Advancement

Fine Gardening Field & Account Manager

Google and Meta Ads Manager

Service Electrician

HVAC/R Dispatcher

Production Manager - Bathroom Remodeling

Independent Sales Representative (1099) – Wholesale Perennials

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