Top 71 network technician Jobs in dedham, ma

IT Technician Level One
Teamlogic IT, Needham, MA —Needham, MA
- $58,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Dental insurance
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IT Lab Technician
Invivyd —Newton, MA
- $80,000 - $106,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Data Center Technician
CoreTech Placements —Boston, MA
- $50 - $65 an hour
- Full-time
- Customer service
- Mid-level
- Master's degree
Quick Apply
Data Center Technician - II
Intersoftkk, Inc. —Boston, MA
- $37 - $42 an hour
- Temporary
- Mid-level
- In-person
- Communication skills
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Data Center Technician
Introl —Boston, MA
- $22 - $35 an hour
- Overtime
- OSHA
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
IT Support Technician
Eliot Community Human Services —Lexington, MA
- $60,000 - $65,000 a year
- Monday to Friday
- English
- Mid-level
- Windows
- Paid holidays
- Health insurance
9d
IT Help Desk Technician
Zones —Boston, MA
- $30 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
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Network Technician Evenings
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- In-person
- Benefits from day one
- Opportunities for advancement
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IT Field Technician
Five Rivers IT, Inc. —Boston, MA
- $55,000 - $65,000 a year
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
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Field Support Tech
Beth Israel Lahey Health —Charlestown, MA
- $23 - $35 an hour
- Full-time
- Oracle
- Ability to walk for extended periods
- English
11d
Network Technician
Centuria —Hanscom AFB, MA
- $52.72 an hour
- Full-time
- Computer science
- Computer Science
- System design
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Information Technology Support Technician
Tempus Unlimited —Stoughton, MA
- $25 an hour
- Full-time
- Background check
- System design
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Network Cabling Technician
Akima, LLC —Boston, MA
- $75,000 - $103,000 a year
- Temporary
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
4d
Tech Support Specialist
Shift Technology —Boston, MA
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Paid holidays
- Paid time off
IT Field Service Technician
Wingman Technology —Boston, MA
- $19 - $22 an hour
- Part-time
- Windows
- In-person
- Reliable transportation
- On-the-job training
- Opportunities for advancement
Quick Apply
8d
Network IT Field Technician
Electronic Systems Inc —Boston, MA
- Contract
- Mid-level
- Reliable transportation
- 2 years
IT Support Services Technician
Wheaton College Massachusetts —Norton, MA
- $28.50 - $30.00 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
3d
IT Helpdesk Technician
Persimmon Technologies Corporation —Bedford, MA
- $27 - $35 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Desktop Support Technician
Ovation Workplace Services Inc —Boston, MA
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
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3d
Network Services Technician - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $25.49 - $28.68 an hour
- Sales
- Ability to walk for extended periods
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply

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network technician jobs near dedham, ma

IT Technician Level One

Teamlogic IT, Needham, MA
Needham, MA

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Job Details

Full-time
$58,000 a year

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Benefits:

401(k)
Bonus based on performance
Training & development

Summary:

We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.

Responsibilities:

Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently.
System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security.
Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs).
Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction.
Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system.
Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits.
Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment.
Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team.

Knowledge, Skills, & Qualifications:

Education: A degree or diploma in Information Technology, Computer Science, or a related field.
Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients.
Technical Skills: Proficiency in Windows and macOS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite).
Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships.
Team Player: Ability to work effectively both independently and as part of a collaborative team.

Preferred Additional Qualifications

Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

Work Environment

This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously.

Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
Collaborative and supportive team culture.

Benefits:

Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development and certification reimbursement
Opportunities for career advancement

Company Overview

We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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Refine Your Search

network technician jobs in dedham, ma

IT Technician Level One

IT Lab Technician

Data Center Technician

Data Center Technician - II

Data Center Technician

IT Support Technician

IT Help Desk Technician

Network Technician Evenings

IT Field Technician

Field Support Tech

Network Technician

Information Technology Support Technician

Network Cabling Technician

Tech Support Specialist

IT Field Service Technician

Network IT Field Technician

IT Support Services Technician

IT Helpdesk Technician

Desktop Support Technician

Network Services Technician - Audio Visual, Event Technology

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