Top 69 Customer support & client services managers Jobs in Deer Park, Tx

Supervisor - CS&A Service Delivery (Houston)
United Airlines —Houston, TX
- $79,488.90 - $97,153.10 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Manager, Customer Support (Remote)
Neumo Holdings LLC —Houston, TX
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
211 Texas/United Way HELPLINE Supervisor (Weekends)
UNITED WAY OF GREATER HOUSTON —Houston, TX
- $31.25 - $33.00 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
Quick Apply
Customer Services Specialist
University of Houston —Houston, TX
- $18.32 - $20.60 an hour
- Full-time
- Mid-level
- 3 years
- University
ADMINISTRATIVE SUPERVISOR
City of Houston, TX —Houston, TX
- $65,276.64 - $77,461.80 a year
- Full-time
- Military
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
2d
Customer Experience Supervisor
GOOD RANCHERS —Friendswood, TX
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative - Lead (Spring Branch)
Harris County —Houston, TX
- $25.14 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Paid holidays
4d
Customer Experience Manager
Elementia —Houston, TX
- $90,000 - $100,000 a year
- Full-time
- Office
- Bachelor's degree
- Conflict management
Quick Apply
Call Center Team Lead I
Decision Information Resources Inc —Houston, TX
- $21.43 - $22.29 an hour
- Full-time
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Residential Desk Services Supervisor
University of Houston —Houston, TX
- $20.67 - $23.51 an hour
- Full-time
- Basic math
- Research
- Mid-level
4d
Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required)
Metropolitan Transit Authority of Houston, Texas —Houston, TX
- Night shift
- Bilingual
- Computer science
- Microsoft Excel
Base Manager
Jet Linx Aviation —Houston, TX
- $77,000 - $109,000 a year
- Weekends as needed
- Office
- 3 years
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Manager, Clinical Support
Bicycle Health —Houston, TX
- $71,000 - $109,000 a year
- Email
- Remote
- Recruiting
- Senior level
- Leadership
- Paid holidays
- Disability insurance
8d
Customer Service Manager
VLS Environmental Solutions —Deer Park, TX
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
Commercial Lines Manager/Office Manager
Ark Insurance Agency, LLC —Houston, TX
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid time off
- Work from home
Quick Apply
Membership Services Manager
Houston Texans —Houston, TX
- Mid-level
- Office
- High school diploma or GED
Sr. Client Success Manager
INTERVENE K12, INC. —Houston, TX
- $65,000 - $85,000 a year
- Full-time
- School experience
- Spanish
- Analysis skills
Quick Apply
Regional Client Delivery Manager
Opensity Solutions —Houston, TX
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- 3 years
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
4d
Director, Customer Success Operations
Tekmetric —Houston, TX
- Hybrid work
- Analysis skills
- Presentation skills
- Recruiting
- Health savings account
- AD&D insurance
Quick Apply
13d
Insurance Customer Service Manager
Benchmark Insurance Group & Rise Group —Houston, TX
- $45,000 - $60,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply

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Supervisor - CS&A Service Delivery (Houston)

United Airlines -
Houston, TX

Apply Now

Job Details

Full-time
$79,488.90 - $97,153.10 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Staff supervision
Change management
Team motivation (leadership skill)

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Caring is one of United’s most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience every single day.

Job overview and responsibilities

The Supervisor's role is to coach a team of frontline servicing representatives who provide service and resolve customer issues. They collaborate with their team member to set individual goals and objectives using performance metrics and reporting to help drive customer satisfaction and business results.

As an inspiring coach, the Supervisor creates an environment where employees feel their contributions are valued and appreciated. They lead by example, promoting United values and encouraging a high-performance and positive working environment.

The position requires working outside traditional work hours and weekends to support the 24/7/365 operation. The role requires up to 5% domestic and potentially international travel.

Conduct regular sessions to observe individual performance and provide balanced and actionable feedback through one-to-one coaching and follow-up sessions to ensure the team is performing to expectation
Analyze performance management data to identify areas of opportunity; consistently and effectively apply the Performance Management Process to help employees maximize performance.
Lead and maintain employee engagement by using all available reward and recognition tools and regular touch bases and communication to help the team understand the priorities and their role in the process.
Perform all administrative, compliance, and operational duties as required.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree or 4 years of relevant work experience
2 years’ leadership experience
2+ years of related experience
Demonstrated superior communication and people skills - a proven motivator of people.
Demonstrated ability to drive improvement in team performance.
Proven ability to manage multiple priorities, work in a challenging environment and make decisions quickly.
Ability to facilitate the implementation and acceptance of change within the workplace.
Proficient in Microsoft Office tools such as Outlook, Word, and Excel.
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

2 years’ leadership experience as a leader in a Call Center environment

The base pay range for this role is $79,488.90 to $97,153.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

customer support & client services managers jobs in deer park, tx

Supervisor - CS&A Service Delivery (Houston)

Manager, Customer Support (Remote)

211 Texas/United Way HELPLINE Supervisor (Weekends)

Customer Services Specialist

ADMINISTRATIVE SUPERVISOR

Customer Experience Supervisor

Customer Service Representative - Lead (Spring Branch)

Customer Experience Manager

Call Center Team Lead I

Residential Desk Services Supervisor

Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required)

Base Manager

Manager, Clinical Support

Customer Service Manager

Commercial Lines Manager/Office Manager

Membership Services Manager

Sr. Client Success Manager

Regional Client Delivery Manager

Director, Customer Success Operations

Insurance Customer Service Manager

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